Automation solutions for the energy industry

Due to the current market situation, utilities are forced to offer better service and more transparency - to customers as well as to regulators and authorities. Consistent digitization, automation and orchestration of processes make it possible to provide targeted and satisfactory services. This gives companies a competitive edge and positions them for the future.

Automation solutions for energy service providers

At the E-world energy & water trade fair in Essen, the company Axon Ivy AG is now presenting various use cases and possible applications of its platform at the epilot partner booth (Hall 3, Booth 3-103) and providing information about the integration of third-party systems. A large energy company, for example, is benefiting from the advantages of such customized solutions and individually adapted services. By digitizing the house connection process, it has been possible to implement various connection types and core functions in the electricity and gas divisions. This simplifies the customer ordering process for both regulated and additional products and, thanks to smooth processes, increases customer satisfaction by 70 percent, according to the report. It will also optimize interaction with installers.

Digital document management

The Axon Ivy platform is also the linchpin for digitizing the complete waste disposal process of a large waste management service company. From generation through multiple transport services to disposal, an end-to-end process ensures the legally required flow. A unified application also digitizes the waste process from order to automatic invoicing, incorporating IoT. Axon Ivy is also currently implementing the "Mobile Quality Check" process at a number of utilities. By using the automation platform, a complete digitalization and optimization of maintenance, inspection and service work at customer sites and in the back office is achieved. Complicated Excel sheets, unnecessary e-mail correspondence and paper chaos are thus a thing of the past. Thanks to the digital management of documents, all data is also stored in an audit-proof manner. Source: Axon Ivy The post Automation solutions for the energy industry appeared first on Organizer.