iWay as test winner in independent quality comparison
For the second time, iWay is the test winner of the study "Internet providers" of the Swiss Institute for Quality Tests SIQT. This carries out provider-independent and objective tests of services and products.
The medium-sized Swiss Internet service provider iWay prevails over 12 well-known competitors in an independent quality comparison conducted by the Swiss Institute for Quality Testing SIQT. iWay had already won the race in 2020.
In the current SIQT study "Internet Provider 2022", independent experts analyzed the rates, range of services, transparency and convenience. Secondly, tests of iWay's customer service were carried out by qualified testers. iWay achieved the best overall score of 5.3 points. This corresponds to a target achievement of 85.3 percent of the relevant criteria. In concrete terms, this means that iWay customers do not have to wait in line at the support hotline and always have a direct contact person on the phone immediately. In addition, unlike most other providers, iWay always automatically passes on price reductions to existing customers.
"The fact that we have been independently voted the best Internet provider for the second time in this independent study by the renowned quality institute SIQT is a great confirmation for our team of our efforts to provide customers with transparent and fair offers and outstanding service," says iWay CEO Markus Vetterli. "Fair offers and uncomplicated and fast support clearly pay off in terms of customer satisfaction. We are particularly pleased that this has now also been confirmed once again by an independent party."
Source: iWay
