kundenversprechen.ch launches free version for Swiss SMEs
The start-up kundenversprechen.ch (Kvmedia GmbH), based in Lucerne, is taking on the international portals for customer satisfaction and is developing successfully. Participation is now also possible free of charge for Swiss companies.
Satisfied customers are an important success factor and the figurehead for every company. Since almost 90% of consumers check the customer satisfaction of a provider on the Internet before making a purchase, you should take advantage of this opportunity and actively shape the perception of your company in the digital world. This is the opinion of the Lucerne-based start-up kundenversprechen.ch and it offers a corresponding tool for SMEs.
Online seal of approval includes a promise
Kundenversprechen.ch is a simple customer satisfaction management solution developed specifically for Swiss SMEs. At the center is the customer promise - a company's freely formulated statement of intent reduced to a binding core statement. This promise is certified on kundenversprechen.ch and its compliance can be evaluated by means of star ratings. The tool offers SMEs the opportunity to generate qualified customer feedback with just a few clicks and to present it in a promotionally effective manner, as well as to integrate ratings from other sources, for example Google ratings. The online seal of approval, which can also be used to display live ratings on the company's own website, can ensure greater credibility and trust and thus provide decisive advantages in the market.
Kundenversprechen.ch cracks limit of 1400 customers
Since its founding in 2019, kundenversprechen.ch has cracked the mark of over 1,400 customers and continues to develop steadily, according to the company. Accordingly, the motivated team in Lucerne is delighted. Patrick Dütschler, Head of Sales & Marketing, explains: "Within a very short time, our online service has become the fastest growing trust brand in the Swiss SME landscape. Thanks to this success, we can continuously expand the services and functionalities for trust building and visibility and offer new added value for SMEs."
New free version for Swiss SMEs available now
In order to strengthen the digital visibility of Swiss SMEs, the portal now offers participation as a free version, including the use of all premium functions for one month. In the otherwise payable premium version, the customer receives an extended company profile with a detailed description, images and links, as well as a social media push. In addition, kundenversprechen.ch offers an arbitration service in the event of customer complaints and additionally promotes the visibility of SMEs by means of cooperations.
More information and free registration
