New restaurant POS system to make businesses more flexible during Corona crisis

Lightspeed POS Inc, a leading provider of cloud-based omnichannel commerce platforms, unveils new point-of-sale software for restaurants and hotels. The product is the result of Lightspeed's acquisition of four well-known restaurant software companies in recent months, including Geneva-based iKentoo. The software offers concrete solutions for the restaurant industry in the COVID-19 era, such as accessing deliveries and providing click & collect orders directly in the POS system.

Flexibility to cope with partial lockdown

Lightspeed has been developing solutions for hospitality, retail and multichannel distribution for more than 15 years. The new POS system was developed to give restaurateurs the right tools for changing going-out behavior. COVID-19 has clearly demonstrated as never before that restaurateurs must now embrace a broader and more digital approach to achieve long-term success. For example, a recent Lightspeed survey in Switzerland found that 21 percent of respondents are ordering more frequently for delivery or pickup since the pandemic began - so this is one of the few opportunities to make money during Corona. Lightspeed provides the appropriate tools for this, such as Lightspeed Delivery and soon Lightspeed Order Ahead. Both tools can be connected to Lightspeed Restaurant (K Series), ensuring that restaurateurs can reach their guests wherever they are and tap into new revenue streams. "COVID-19 has massively changed the restaurant industry, and we've seen some restaurants surpass their pre-pandemic sales numbers by using new sales channels such as delivery and pickup services. Lightspeed Restaurant (K Series) was designed with a focus on flexibility to support restaurateurs' needs and future growth," said Philippe Khodara, product manager at Lightspeed.

Proprietary blockchain and customized functions

The acquisition of iKentoo SA also allowed Lightspeed to expand its engineering teams, which specialize in developing innovative technologies. These include, for example, the company's proprietary Blockchain, which secures all data that passes through the Lightspeed Restaurant (K Series) POS solution. Blockchain technology provides a very high level of security for operational and financial data, as well as perfect traceability of all operations performed with the POS system.

In addition, Lightspeed Restaurant (K Series) includes exclusive new features developed based on feedback from restaurateurs and hoteliers. These include the ability to organize items by dish or by seat when serving at the table, order processing, order status tracking directly from the POS system, and improved usability through user interface redesign.

Sales increased thanks to new catering POS system

One business that has already gained experience is the "Fischerstube" restaurant in Zug. This inn looks back on more than 500 years of history and was taken over by André Bliggenstorfer in 2018. The pub has always been one of the well-known addresses in Zug. But Corona did not stop at this establishment either. But André Bliggenstorfer seems to have found a successful way out - and the right catering POS system: "With the new K Series from Lightspeed, we were able to massively increase the turnover of our dishes for delivery and pickup during COVID-19."

Source and further information: en.lightspeedhq.ch