ams.erp Solution AG repositions itself
The Swiss company ams.erp Solution AG, founded in 2007, is fundamentally reorganizing its personnel at the beginning of 2021. In the course of the personnel restructuring, the company will focus more strongly on existing customer support.
At ams.erp Solution AG, Giordano Di Fronzo will take over from the previous Managing Director Richard Dörig, who retired from the company at the end of 2020. Di Fronzo will be supported at management level by long-time ams employee Guido Tobler, who will continue to be in charge of consulting, and by Thomas Frehsonke, who has been responsible for new customer sales and presales since the beginning of January 2021. The common ambitious goal of the new management is to further increase the satisfaction of existing customers and thus to establish the product more deeply in the Swiss market.
By expanding the management to three members, who hold an equal share in the company as partial shareholders, Giordano Di Fronzo sees the Swiss ams site as more secure and better positioned: "The new starting position offers both existing and all future new customers a higher degree of security. Thanks to additional staff capacity in technical consulting, we are now much more flexible, enabling us to implement the demanding requirements of the target market more sensitively."
ams.erp Solution AG focuses on existing customers
The new management trio, which previously gained extensive experience in the target market's midmarket, will use this expertise to guarantee existing customers greater added value with the use of ams.erp in practice. Ongoing product innovations and enhancements will pave the way for digitization in line with the needs of medium-sized businesses.
As a result of the new starting position, Thomas Frehsonke wants to use this decisive factor for new customer sales business: "We want to use satisfied reference customers to create the impetus we need to increase awareness of the ams.erp brand in Switzerland. The aim is to generate as many synergy effects as possible," affirms the head of sales, who comes from a plant engineering background and had introduced the ERP solution himself in the past as project manager of an existing ams customer and thus knows the customer role from practical experience.
Customer potential in the batch size 1+ range
When asked about the industries and sectors in which the greatest potential for new ams customers could lie, Guido Tobler mentions companies from the batch size 1+ environment, in which ams.erp has its inherent strengths, as well as those in the ancillary construction sector, such as steel, metal and complete construction. Ruch Metallbau, a new customer, was recently acquired from this sector, which has recently been receiving a noticeable increase in inquiries. In addition to general automation and digitization strategies, Guido Tobler focuses on the integration of mobile processes with ams.mobile. The completely newly developed ams.project module gives the ERP solution an industry-specific, fully integrated project planning tool, which can optionally be combined with workforce scheduling from software partner Innosoft. "It is important to add here that with the spare parts management in ams.erp a lot of functionality has always been provided for the after sales area. With Innosoft, we now also have an excellently integrated product for scheduling fitters and service staff and for invoicing their services," says the consulting manager.
Demonstrate the benefits of project management software
Giordano Di Fronzo, Guido Tobler and Thomas Frehsonke agree that fiscal 2021 will present them with some challenges due to the development of the Corona pandemic, which could not be foreseen at the beginning of the year. However, they are confident that they will be able to meet these challenges. All three have many years of their own experience in medium-sized companies and therefore know their requirements very well from practical experience. "We are very confident, because although Switzerland is a smaller market, it offers an enormous amount of potential, as many companies are located in the high-tech segment. It is up to us to show the Swiss SMEs the benefits of our end-to-end project management software ams.erp", Giordano Di Fronzo concludes with an optimistic view into the future.
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