Defective smartphones: Mobile emergency help in the greater Zurich area
Smartphones and tablets are the only access to the working and outside world for many Swiss people due to the national lockdown. While stores remain closed, home offices are the order of the day, and contact in the population is visibly shifting to the digital world, the question for many is: What should I do if my smartphone or tablet is defective?
You are sitting in your home office, trusting in the technology of your smartphone, but suddenly it fails: The Mobile clinic is now launching a home service for the greater Zurich and Winterthur areas. The company repairs defective smartphones on site or picks them up if on-site repair is not possible.
Repair defective smartphones of all brands
"Every day, we receive telephone inquiries from customers whose smartphone has broken down in the home office, for example, and who are looking for an immediate solution. We want to make a contribution here, so that communication is ensured flawlessly even in these demanding times," says Marcel Dossenbach, COO of Mobile Klinik. The company says it is the largest express repair service for smartphones and mobile devices in Switzerland. The company includes the brands Fix Repair, iKlinik and Handy Doktor. With 40 branches in Switzerland, Mobile Klinik AG employs more than 80 people. The company normally offers walk-in customers a fast and reliable repair service for smartphones of all brands.
Home Service in the greater Zurich area
Dossenbach continues: "Our central repair center is operating even in these difficult times, naturally in compliance with all FOPH specifications. Defective equipment can be sent in by mail. In the current situation, however, this is taking too long for many customers. For people who need a quick repair, we are now offering a home service in the greater Zurich and Winterthur areas."
Due to its affiliation with MSS Holding AG, which is one of the leading providers of mobility solutions in Switzerland, the Mobile Klinik has access to a fleet of vehicles that is now being activated specifically for the current case. Marcel Dossenbach explains, "Our employees are hygienically trained, drive up to the customers' premises and repair defective smartphones or tablets right on the spot. In difficult cases, we take the device with us and return it the same day after the repair has been completed. If necessary, we provide a loaner device."
The Home Service can be reached on 0800 18 18 from Monday to Friday, between 09:00 and 20:00.
