Information technology company Ergon continues to develop

Ergon Informatik achieved sales of CHF 65.2 million in 2022. The Zurich-based IT service provider and software manufacturer thus increased its previous year's sales by a constant 5 percent. Thirty-eight new jobs were created and the number of employees rose to 398. According to the company, these employees have achieved remarkable things: For 332 projects were successfully implemented.

Ergon wins 36 new customers and 47 new businesses

"Our employees have shown extraordinary commitment to achieving the best results for our customers. This is the basis of our business success," says Gabriela Keller, CEO Ergon Informatik. The customer portfolio is broad and well balanced - with a focus on the financial sector. In addition, Ergon focuses on innovation topics such as data science, cloud computing, machine learning, IoT and augmented reality.

Ergon recorded the greatest growth in sales in its core competence of banking. A milestone was the project launch of Instant Payments as part of "CardX". This is Ergon's payment authorization solution. The solution's customer base has expanded to include six new banks. "CardX" authorizes payments and transactions anywhere in real time, 24 hours a day, 365 days a year. The "CardX" solution enables Ergon to further expand its solutions business, according to the company.

Swiss Army uses Airlock

Airlock also recorded growth. This security solution won five international banking customers from Germany, Austria, Switzerland, and Indonesia in 2022. These include, for example, the Frankfurter Bankgesellschaft Deutschland.

The Swiss Army has also used Airlock. Together with 2,000 participants from 32 NATO countries, it took part in a cyber defense exercise. The Airlock gateway was used to protect the simulated national IT infrastructure from attacks. Airlock has also received awards, winning the "Cybersecurity Excellence Award" in gold in seven categories.

Forward-looking projects

Various customers have involved Ergon in their innovation projects. For example, machine learning is being used in an SBB project. The SBB is using a radio track indicator app that was developed by Ergon. This is used to send out shunting requests. A speech recognition function is to be integrated into the app. So that the app can be used "hands-free" even in cold weather. A particular challenge: achieving correct speech recognition despite loud background noise. For example, when trains pass by or two people are talking at the same time. After all, the highest safety requirements must be met.

A project for Digitec Galaxus deals with Data Science. Switzerland's largest online retailer has set itself the goal of reducing its own CO2 footprint and increasing customer satisfaction. One measure was to improve parcel sizes. After all, parcels contain filling material because they are not full to the brim. This is unecological and unpopular with customers. In addition, the transport volume increases. Ergon supported Digitec Galaxus in optimizing parcel sizes. The result: the filling material was reduced by 28 percent.

Construction site in your pocket? A project in the field of augmented reality makes this possible. Fieldwalk is an intelligent teamwork app that digitally displays construction plans and BIM models and records construction defects with location accuracy. The two apps "Fieldwalk-2D" and "Fieldwalk-AR" have been available in the AppStore since 2022.

Innovative working time solution for Coop

Ergon has digitized the administration of Seco permits for Coop. The app for working time permits is both a verification tool and a database. Employees' working times are compared with legal requirements and permits. This is a particular strength of the time recording solution. After all, the issue of rest periods is extremely complex. The solution is unique so far, according to the company: There is no comparable way to automatically check labor law regulations in the retail sector in Switzerland.

Ergon sites continue to develop

The German market is becoming increasingly important for Ergon. As a result, Ergon founded a subsidiary in Frankfurt am Main in 2022. In the DACH region, Airlock is already one of the market leaders. This applies to identity-related application and API security as well as to securing container applications and microservices. The branch office in Germany allows to be closer to Airlock customers and to ensure Ergon's high service quality. Ergon has also further developed its headquarters in Zurich. The building on Merkurstrasse offers additional rooms for workshops and a hall for podiums and events.

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