A help hotline for managers
On July 7, Switzerland's first hotline for entrepreneurs and managers was launched. In the future, they can call 071 523 88 88 for advice on various topics. This is available in crisis situations of all kinds, but also when they are no longer able to get anywhere with their own expertise.
What to do when an employee talks about suicide? What if a liquidity bottleneck threatens? Or one's own company is attacked on social media? Managers are often confronted with difficult questions. If they are at a loss, they can now turn to Switzerland's first Leadership Hotline®: By calling 071 523 88 88, they can get advice on a variety of topics.
Small companies - big problems
The Leadership Hotline® was officially launched on July 7, 2016 with a "kick-off event". Since that date, this service has been available - especially for SMEs. Because for them, changing framework conditions - political, economic, social, technological, regulatory or ecological - have a direct impact, as Dr. Urs Frey from the SME Institute of the HSG explained in a guest presentation. SMEs, especially the "great mass" of micro-enterprises with fewer than 10 employees, rarely have sufficient resources to solve acute problems themselves - with corresponding consequences that can ultimately develop dramatically.
Proved the need
The Leadership Hotline® was initiated and developed by the management consultants Guido Kriech and Bettina Osterwalder from Eastern Switzerland. In their work, both repeatedly encountered situations where ultimately more than just the development of corporate strategies was at stake, namely deeper-lying leadership problems. : "In our work, we have found that there is a need for a quick intervention option for acute leadership problems," says Guido Kriech. "Leadership mistakes have unimagined consequences - in terms of health and business management. And there is a lack of appropriate prevention concepts. We want to close this gap with the Leadership Hotline®." Guido Kriech, "KMU-Beratung-Kriech" in St. Gallen, and Bettina Osterwalder, "BO-Consulting" in Wil, run the hotline administratively and in terms of personnel.
Cooperation with specialist partners
In order to cover the entire range of possible issues, the Leadership Hotline® works together with various specialist partners. The hotline serves as the first point of contact when a problem arises. If the hotline staff cannot solve the problem directly themselves, they refer the caller to specialists who can help: In the case of a suicide risk, for example, medical specialists are referred; in the case of an impending liquidity shortage, a financial advisor finally helps; and in the case of a social media attack, a communications professional. The telephone number also answers general management questions, as well as employment and contract law issues and marketing questions. In short, the Leadership Hotline® is the right number for all questions that concern leaders.
Available by subscription
Various subscription models are planned for customers, which include a certain number of calls for a fixed amount. The first call is always free of charge. A one-off call with an immediate initial consultation costs 50 francs. The following subscriptions are currently on offer:
5 for 4 200.- i.e. the first call is free of charge
10 for 9 450.-
15 for 14 700.-
20 for 19 950.-
25 for 24 1'200
More information: www.führungshotline.ch
