Workplace 2.0: Generation Z does things differently
Although Generation Z has only recently entered the world of work, its influence is already unmistakable. Having grown up in an era of constant technological connectivity, this generation values flexibility, well-being and autonomy. As a result, companies are being forced to rethink traditional working conditions and organizational cultures. Swiss recruitment specialist Robert Walters provides insights into how Generation Z is reshaping the workplace and how companies are responding.
For Generation Z, flexibility and work-life balance are non-negotiable. This is also reflected in their preferences for additional benefits. A recent survey by Robert Walters shows the five most popular benefits for Generation Z:
- Flexible working hours and remote working
- Additional vacation days and opportunities to take a career break
- Personal development and training programs
- Performance-related bonuses
- Transportation subsidies
How are companies reacting to this?
Companies have recognized that offering flexible working options and attractive benefits is key to attracting and retaining young talent. The survey shows that 85 % of companies will continue to offer remote working in 2025. In addition, fringe benefits will be reviewed and better tailored to the needs of young graduates. In addition to bonuses and additional vacation days, these offers increasingly focus on mental health, sports opportunities and work-life balance.
Ambitious: not so keen on management positions
Despite their desire to make a difference, many of Generation Z are not attracted to traditional management positions. In fact, one in three Gen Z professionals would rather not take on a middle management role. The reason for this is obvious: they find them too stressful for the remuneration. Instead, they are looking for positions where they can develop their skills and which offer more autonomy.
How are companies reacting to this?
The traditional career ladder is being replaced by more dynamic growth paths that are better suited to the needs of young talent. Team-based or flat structures encourage collaboration, give employees more control over their work and create space for personal development. Wellbeing in the workplace is also a priority, with programs dedicated to mental health and job satisfaction.
Communication style: digital and direct
For Generation Z, communication is crucial to their work experience and their preferences are heavily influenced by technology:
- 59 % of Generation Z professionals prefer emails or chats to phone calls
- Every second person feels uncomfortable with business calls
Applications such as Microsoft Teams and WhatsApp are increasingly becoming the most important means of communication in the workplace. They offer a fast, informal way of communicating that caters to the preferences of younger employees.
However, phone calls will not disappear from the world of work. Rather, video calls are on the rise. Companies are therefore offering communication training to ensure that employees can communicate effectively and professionally across all channels. Mentoring programs also help young professionals build confidence, including with regard to professional phone calls.
The future of work
Although Generation Z has only been in the workforce for a short time, they bring new perspectives and different priorities with them. They challenge companies to re-evaluate their working conditions and organizational cultures.
Companies that adapt to these trends not only create an attractive working environment for Generation Z, but also lay the foundation for a future-proof culture. With the right adjustments, companies can attract, motivate and retain talent - not just now, but for generations to come.
Source: www.robertwalters.ch
