Successful data value creation: Where are the problems?

According to an international data analytics study by the consulting firm AWK on the success factors and stumbling blocks in the consistent "data-to-value transformation," all of the companies surveyed - most of them Swiss - have recognized the strategic importance of data. A small minority have even been able to develop new business models thanks to analytics. However, almost one-third of the projects launched have failed.

Big Data everywhere: but still many companies struggle with successful data value creation. (Image: Pixabay.com)

Data value creation is one of the top issues of the digital age. For 87 percent of the companies from a wide range of industries as well as the public sector surveyed by the AWK Group in an international study, "data analytics" is of strategic importance. The study, in which 127 companies, mostly from Switzerland, participated, set itself the goal of identifying success factors and stumbling blocks for the "data-to-value transformation". After all, a full 40 percent of the study participants have already been able to develop new business models thanks to analytics! 44 percent have increased sales, and 50 percent have at least been able to cut costs. Accordingly, an overwhelming majority (81 percent) will expand their value creation from data, while only 13 percent want to remain at the current level.

Data value creation in many places still under development

More than half (55 percent) use data to support and justify upcoming decisions. A further third (35 percent) already systematically use data and forecasts to make decisions, but only 5 percent use data to guide decisions automatically. Jonas Dischl, Head of Data Analytics & AI at AWK Group, comments: "Decisions are hardly ever made without considering data and facts. But the consistent 'data-to-value transformation', i.e. the systematic creation of value from the available data, is still in the process of being developed by the majority of participants. The study shows where the challenges lie and confirms our experience in daily consulting practice."

Where data analytics is used most

Not surprisingly, the use of data analytics is most widespread in number-oriented departments such as Finance & Controlling (53 percent), according to another finding of the study. Sales & Marketing and, surprisingly, Production (40 percent each) would also use these tools, followed by IT at 39 percent. Customer service is already data-driven in just over a quarter (26 percent). In research & development, it is only 20 percent, but at least strategy & control and business development are slightly higher at 23 and 22 percent, respectively. Christian Mauz, Partner at AWK Group interprets: "With the powerful tools from Data Science, completely new possibilities for data value creation have been created. Data Analytics is more important than ever for the future viability of companies. But long-term value is only created when use cases are consistently designed along data-to-value. Today, this is only the case for a minority of companies."

Ideas available - implementation difficult

It is true that 85 percent of companies do not lack ideas for data-driven application scenarios. But the lack of prerequisites would prevent them from putting these ideas into practice. The study backs this up with the following figures: More than two-thirds (67 percent) have a budget and nearly two-thirds (60 percent) have the necessary tools and technologies. But nearly 40 percent said their data is not of the required quality, and for 43 percent, resources and skills are a shortcoming. Skilled workers are scarce and mostly decentralized within companies. On average, all the companies surveyed employ 10 specialists in the field of data analytics, regardless of their company size.

Lack of processes for data value creation

An established approach is to work with proof of concepts before a solution is implemented productively. However, these almost 90 percent are contrasted by more than two-thirds that have no defined process for controlling implemented use cases and evaluating their potential for further action.
Therefore, the rather high proportion of shipped proofs of concepts, almost one-third (28 percent), is not surprising: "Companies are just beginning to understand how the data-to-value transformation process works. For the majority, the challenging technical integration is the biggest stumbling block. At the same time, processes, responsibilities and interfaces are also still immature," AWK writes on this finding.

Interested parties can obtain the study here: AWK Group

SwissSkills 2022 launches entrepreneurship as a new discipline

The EntrepreneurSkills competition will be held for the first time at SwissSkills 2022 in Bern. The best Swiss team in entrepreneurship will be selected. Young professionals who have entrepreneurial ambitions or ideas in addition to their training can now register for the competition.

At SwissSkills 2022, the best teams in the discipline of entrepreneurship will also be selected. (Image: SwissSkills)

Entrepreneurship, i.e. thinking and acting like an entrepreneur, is increasingly finding its way into education programs. To promote initiative and entrepreneurial understanding, entrepreneurship is to be systematically introduced in basic vocational education in Switzerland. The focus here is on implementation in general education classes, anchoring the topic in the school curricula for which the cantons are responsible, and further training for teachers. The corresponding pilot course is currently underway in various language regions of Switzerland (Bern, Solothurn, Valais, Ticino). These efforts are supported by SERI, but are still far from reaching their goal, as entrepreneurship is only being taught to around 10 percent of all learners in Switzerland at the end of the pilot project.

Interest group wants to promote entrepreneurship at SwissSkills 2022

In order to additionally promote entrepreneurship and make it visible, various organizations have founded the IG EntrepreneurSkills. These include the Vocational Training Center Olten BBZ, the GZS Gründungsdienstleistungen Kanton Solothurn, the Swiss Directors' Conference SDK and the umbrella organization of UAS graduates FH SCHWEIZ. The IG is chaired by National Councilor Andri Silberschmidt.

The IG EntrepreneurSkills organizes the competition discipline Entrepreneurship at the SwissSkills 2022. This will also give the Swiss access to this discipline at the EuroSkills and WorldSkills. Internationally, competitions in entrepreneurship are already being held today - but until now without the participation of teams from Switzerland. "Our goal is to identify the young professionals who show above-average performance and initiative and to offer them a competition that opens the door to the big world," says Andri Silberschmidt.

Young people with entrepreneurial spirit wanted

As of now, teams can register for the selection days, which will take place in spring in all parts of the country. We are looking for people born in 1999 or younger who are completing an apprenticeship, have already graduated, or are studying at a university of applied sciences or higher technical college. Anyone who likes to work creatively on solutions, has business ideas or wants to realize their entrepreneurial potential can register by February 28, 2022. On the selection days, eight teams from all language regions of Switzerland will qualify for the final days at SwissSkills in September 2022. In a competition lasting several days, business models will be developed and presented to a jury of experts at SwissSkills 2022. The winning team can call itself "Swiss Champion:in Entrepreneurship".

All information about the new competition discipline Entrepreneurship and the registration for the selection days are available on www.entrepreneurskills.ch to find.

The event industry is still in crisis

Against the backdrop of significant economic constraints, as well as the staggering 55% drop in revenue compared to 2019, the discontinuation of necessary economic assistance to the event industry is simply unacceptable. The alliance of event organizer associations therefore demands the continuation of corona-created financial aids for the purpose of securing the existence of numerous businesses.

Concerts and parties were again in short supply in 2021. Accordingly, the event industry once again draws a bleak balance. (Image: Pixabay.com)

The event industry was hoping for full order books from the fall of 2021 in order to at least partially make up for the loss of sales. Reality shows that due to the considerable additional effort required to implement the necessary protective measures and the modest visitor numbers, events can often hardly be implemented profitably or - in order to avert damage - even have to be canceled in advance. The certificate obligation and the fact that Covid certificate tests will be subject to a fee from October 1, 2021 also have a restrictive effect on visitor volume.

Event industry experiences another gloomy year

The figures of the 2nd Industry Survey of the Event and Exhibition Industry 2021 show a clear picture: after a pitch-black 2020, the industry will soon have another gloomy 2021 behind it. With sales of 2.37 billion. CHF in the crisis year 2020, at the end of 2021 the industry will only have sales of around 2.52 billion CHF. CHF. The comparison of sales in the pre-pandemic year 2019 (CHF 5.56 billion) clearly shows that the crisis in the event and exhibition industry is not yet over and that the recovery will take much longer than assumed. Also for the year 2022, according to the forecast, only 50% of the sales volume is expected compared to 2019.

Financial assistance still necessary

The figures make it clear that the continuation of the measures is essential for the industry. The survey also shows that it was only possible to counteract even more massive job cuts thanks to financial aid such as short-time working compensation. The Alliance of Tour Operator Associations therefore demands the continuation of all macroeconomic as well as sector-specific support and compensation measures until the end of 2022, as the general conditions still make normal business impossible. Otherwise, the restrictions specifically affecting our industry could no longer be justified, said Christoph Kamber, President of EXPO EVENT Swiss LiveCom Association. Once all measures have been lifted, it will take another six to twelve months before the industry is back in normal operation.

Likewise, the alliance of event organizer associations is in favor of a YES to the amendments to the Covid 19 law: It creates the temporary legal basis for the urgently needed economic support services, including the protective umbrella, and is the basis for the Covid certificate, which makes larger events possible in the first place and creates trust among visitors, which the industry urgently needs in times of great uncertainty.

Source: www.expo-event.ch

Swiss retail must invest around 9 billion by 2030

Handel Schweiz, the umbrella organization for the retail sector, has ventured a look into the future of retailing up to 2030. The topics of circular economy, sustainability and waste management are among the central challenges. They can only be mastered with even smarter digitization and better logistics. To achieve this, retailers will have to invest around CHF 9 billion in the coming years.

Swiss trade is facing major challenges, for example with regard to sustainability and the circular economy. Bio Partner Switzerland, for example, demonstrates how these issues can be tackled. The picture shows Alina Müller, who has just completed her apprenticeship and is now an assistant in product management at Bio Partner. The leading supplier of organic products has just launched the first Swiss organic oat drink and offers cashew fondue made from broken nuts.

For thousands of years, similar processes have applied in trade: someone produces a good and finds a buyer or someone to trade with. If there are distances between A and B, a trader comes into play. Again and again, the rules of the game are reinvented. This is currently the case again, as Kaspar Engeli, Director of Handel Schweiz, explained at a media briefing: "Swiss trade has some major challenges to overcome by 2030."

Business situation brightens

In view of the corona crisis, the conditions could be worse. After all, in the last KOF survey by Handel Schweiz, 92% of the 500 Swiss wholesalers surveyed said that the business situation was good or satisfactory. It is well known that supply chains, some of which have been disrupted, are a cause for concern. These have increased the cost of new containers tenfold. This slows down transport and makes goods more expensive - for wholesalers as well as for consumers.

Companies active in foreign trade also report an improved business situation. This is the result of a further survey by Handel Schweiz. 40% of the respondents expect sales to increase in 2021 compared with the previous year. Free trade agreements play a very important role here, as 84% of the foreign trade specialists confirm. This applies regardless of the size of the company. According to SECO, small and medium-sized companies benefit most from free trade. While in 2019 - thanks to free trade agreements - Swiss companies with more than 250 employees saved around CHF 728 million in customs duties on imports, SMEs fared even better with a total of CHF 1.134 billion.

Changes until 2030

This money is urgently needed because the Swiss trading companies are facing major changes. These need to be financed. By 2030, foreign trade specialists expect the most important changes to take place in sales channels and markets (26%), sustainability and the circular economy (24%), digitization (23%), and transport and logistics (19%). The topic of circular economy was given high priority by 48% of the respondents. However, one important resource is still missing for this: knowledge. According to the survey, many companies and suppliers do not yet have the necessary knowledge about the circular economy. In addition, there is a shortage of corresponding specialists. However, know-how and expertise are needed to redesign processes, (18%), find new suppliers (11%), change contracts (8%) and deal with rising costs (8%).

Swiss trade faces complex challenges

For retail companies, the challenges are becoming increasingly complex. Digitization continues to play a key role, because some changes in the circular economy and in logistics can only be implemented on this basis at all. Kaspar Engeli emphasizes that Swiss retailers have made enormous progress in digitization and have already invested heavily in recent years. But that is not the end of the story, as the director of the umbrella association points out: "In order to tackle the next stage of development, budgets are now being massively ramped up. If we assume that the 35,000 or so retail companies will invest an average of CHF 250,000 over the next few years, we're talking about around CHF 9 billion in investments in areas such as smart interfaces, Big Data, security, and traceability and circular economy." In addition, digital networking still suffers from incompatible systems. SMEs active in wholesale are often in the sandwich position between clientele and suppliers. Both have their own digital systems that the SME should use or that should be compatible with its own system. This involves additional effort for the SME. Kaspar Engeli: "Handel Schweiz demands progress in the compatibility of digital systems. This would greatly simplify and accelerate the nationwide digitization in trade." In order to promote this and similar processes, Handel Schweiz will increasingly network with research and universities in the future.

Source: Trade Switzerland

Jaisli-Xamax AG woos apprentices via TikTok

The employer branding campaign of the electrical company Jaisli-Xamax AG goes into the second round. Together with the agency Serviceplan Suisse, three new clips were created for the popular short video platform TikTok and Instagram.

Halloween also plays a role in the TikTok videos from Jaisli-Xamax AG. (Image: zVg / Jaisli-Xamax)

In order to ensure a sufficient supply of young talent, companies today not only need a great deal of creativity, but must also make consistent use of new media. It is becoming increasingly difficult to fill apprenticeship positions, especially in skilled trades. That's why the electrical company Jaisli-Xamax relies on social media in its search for apprentices. The goal is to reach young people wherever they are in the media.

TikTok and Instagram

As early as 2020, Jaisli-Xamax AG chose the TikTok platform, supported by Instagram, as the main channel for apprenticeship applications. The campaign generated attention and media coverage. Since August 2021, the apprenticeship company has been training around 100 apprentices in the professions of electrician (EFZ), automatic fitter (EFZ), assembly electrician (EFF) and commercial apprentice (KV). The aim is to continue to inspire young people to take up technical apprenticeships.

Halloween hype used

Together with the agency Serviceplan Suisse, Jaisli-Xamax produced three new entertaining clips. Even more attention was paid to TikTok formats, which are particularly popular with the target group of 13- to 15-year-olds who are about to choose a career. For example, one of the popular transitions in the "Juggler" clip. Or the glitch challenge from the switchgear workshop and the hype around Halloween. Of course, always with a content-related or visual reference to the various apprenticeships.

A young footballer at Jaisli-Xamax AG

Also in this second round, all performers are apprentices and employees of Jaisli-Xamax. Among them is 15-year-old Yannis Ryter, who began his apprenticeship as an EFZ assembly electrician in August and at the same time plays for FC Basel's U17 youth team.

The videos are live on TikTok and Instagram each under @jaislixamax. An example can be found here: https://www.youtube.com/watch?v=-3ZPoW6RVWk&t=1s

How the office becomes a coworking space

Hybrid forms of work are likely to become the norm in many companies in the future. This changes the use of office space as well as the demands on the IT infrastructure. This article shows how technology can help companies design their own coworking spaces.

Redesigning office space: Coworking spaces should also offer maximum flexibility in terms of technology. (Image: zVg / Dell Technologies)

Opinions are currently divided on the question of whether employees should return to the office completely or be able to work at least part of their working hours independently of location. Those who opt for a mixed form should think about the design of the office space. If fewer employees work permanently in the company, fewer fixed or individual workstations are needed. In order to create the conditions for desk sharing, support is needed in the form of user-friendly and intelligent technologies.

Coworking in the company

If employees are free to choose their workplace within the company, cross-departmental exchange is encouraged - people are always sitting next to other colleagues. This breaks down silos and removes barriers between teams and work areas. In this way, office spaces become company-owned coworking spaces.

Halter, a leading Swiss company for construction and real estate services, has consistently taken the path to coworking space. When redesigning their office space, they focused on a flexible layout that invites collaboration. Modern IT equipment ensures that users can easily work wherever they want. With the redesign, Halter also eliminated an old problem: employees were using different technologies from different manufacturers, which made both flexible working and support difficult.

What distinguishes modern IT equipment

  1. Vendor-independent connectivity offers flexibility. Those who rely on universal connection types like Thunderbolt or USB-C enable users to connect their laptops easily.
  2. Broad range of clients from a single source simplifies procurement. Employees have different requirements for their devices depending on their job. The provider should be able to cover these with a broad portfolio. To ensure that the specification for each individual employee does not become too complex, it helps to divide them into a limited number of user types, known as personas.
  3. Custom configuration enables immediate use. Instead of the time-consuming process of setting up each individual device via the company's own IT department, clients can now be delivered pre-configured ex works. If desired, they can be delivered with everything - from applications to settings to company contacts - directly to employees, no matter where they are located.
  4. Save time with centralized IT management and updates. Centralized solutions focused on simplifying the PC lifecycle environment help save costs and time. They make it possible to automate the setup, configuration, monitoring and updating of client device images.

Source: www.delltechnologies.com

Zurich SMEs take a positive view of the future

According to the latest KMU ZH Monitor published by Zürcher Kantonalbank, a positive mood prevails among Zurich SMEs. But shortages of skilled workers and supply bottlenecks are a cause for concern.

Zurich's SMEs are doing well, but supply bottlenecks and the shortage of skilled workers are causing them concern. (Image: Pixabay.com)

The pressure on small and medium-sized enterprises (SMEs) is high in view of complex framework conditions. The Corona pandemic has increased this even further. So how are SMEs in the canton of Zurich doing? This question is answered by the newly launched KMU ZH Monitor of Zürcher Kantonalbank. Behind it is a survey in which 323 companies participated this year. In the future, the KMU ZH Monitor will be published annually in the fourth quarter.

Zurich SMEs are doing well

"The SMEs surveyed are doing well," says Patrick Sulser, Head of Corporate Finance at Zürcher Kantonalbank, summarizing the first survey. "Many have successfully mastered the Corona crisis and are now cautiously optimistic about the future. An impressive achievement that once again demonstrates the adaptability of Zurich's SMEs." This is also shown by the seven key values defined for the survey (see chart). The clear majority are in the positive range. Only the two parameters past business development and future business development are assessed as neutral. "The reason for this is probably the past, economically very difficult months and the continuing uncertainty of the epidemiological development," explains Patrick Sulser.

KMU ZH Monitor: Overview of key values.

In terms of business development to date, the assessment of the number of employees is particularly striking. Just under half of the companies consider the number of employees to be adequate. However, a good third consider the number of employees to be low. This is particularly the case for micro-enterprises with fewer than ten employees.

In the area of future business development, sales expectations differ significantly depending on the sector: those in industry are the most optimistic. More than half (55%) expect higher sales. In the other sectors (agriculture, trade, business services, social services), 42% to 48% of entrepreneurs expect higher sales. The catering/hotel industry is less confident. Only 25% of the companies expect higher sales, just under 60% unchanged and a good 15% slightly or clearly worse sales. Most pessimistic is the construction/architecture sector, where 23% of respondents expect sales to fall.

Challenges: Skills shortages, supply bottlenecks and competition

The 323 entrepreneurs were also asked about the most important challenges at present: the lack of trained specialists is mentioned most frequently by just under half of the entrepreneurs (47%), with microenterprises being less affected by this. This shortage is most pronounced in the construction/architecture industry group (70%). Supply shortages of raw materials and semi-finished products also pose a challenge for one in three companies. Not unexpectedly, this most frequently affects trade (67%) and industry (62%). Finally, competition from domestic and foreign competitors is one of the most frequently cited challenges. Around 30% of the companies surveyed face this. The larger, the more intense.

KMU ZH Monitor: Current challenges of SMEs (n=323, multiple answers possible)

Potential in the further development of the companies

The survey also includes topics in which SME representatives hope for further impetus and thus see added value for their company. Just under half of the survey participants (46%) would like to further increase their attractiveness as an employer in the coming year. Of equal interest (45%) are ideas that will position the company even better with its own customers. Close behind the two top performers is the topic of innovation (37%). This is one of the five most frequently mentioned topics across all sectors.

The survey of Zurich SMEs is intended to provide a further basis for Zürcher Kantonalbank to work on the most frequently mentioned topics in greater depth in the coming months together with other experts. As part of the KMU ZH initiative, ZKB will continue to expand its offering for Zurich SMEs in the future and increasingly offer free workshops, webcasts and further in-depth information.

More information: zkb.ch/kmu-zh

HR digitization accelerated by Corona

A study from Germany shows: Corona acts as a catalyst for HR digitization. It confirms what many of us are experiencing firsthand: The world of work has changed permanently.

The world of work has changed - HR digitization continues to advance rapidly. (Image: Unsplash.com)

The Corona pandemic has permanently changed the world of work and caused a digitalization push in many places - especially in the HR sector. This is shown in the study "Digitales Arbeiten 2030" (Digital Work 2030) by F.A.Z. Business Media | research and Cornerstone, for which a total of 238 executives were surveyed. In addition, Dr. Thomas Ogilvie (Chief Human Resources Officer and Labor Director at Deutsche Post DHL Group) and Ulrike Baumgartner-Foisner (Senior Vice President Group Organizational Development & HR, Wienerberger Group) also speak in the publication in an interview about their experiences with HR digitization and how their companies are dealing with Covid-19.

Home office will stay

While home office was the exception rather than the rule in the companies surveyed before the pandemic, things will look different in the future: Only 3 percent of the companies surveyed will bring all employees back to the office permanently. The majority (53 percent) are relying on hybrid working - i.e., alternating between office and home office days - in which employees will work predominantly in the office and only occasionally at a different location.

Corona accelerates the pace of HR digitization

To ensure that working from the home office runs smoothly, many companies have been working flat out on digital transformation in recent months. The pace of digitization in HR has also picked up considerably: almost three-quarters of the executives surveyed (73 percent) say that the Corona pandemic has provided a digitization boost in their own HR department.

Administrative service provider was yesterday

From the point of view of the HR and corporate decision-makers surveyed, the time of HR as a purely administrative service provider is definitely over. Administrative HR tasks can be completed more quickly thanks to new technologies. This enables HR professionals to devote more time to strategic and advisory tasks. The HR departments of 46 percent of respondents are strategic partners. In 45 percent of the companies surveyed, HR is also taking on the roles of advisor and crisis manager in the pandemic. This is hardly surprising, since HR is located directly at the interface with employees. This means that HR staff - in addition to their direct superiors - are the first point of contact for questions relating to the organization of work, which is subject to constant change, especially during the pandemic.

Mastering cultural challenges

Nevertheless, digitization alone is no guarantee of success. Companies and their HR departments are now faced with the challenge of adapting the management and corporate culture to the new circumstances so that smooth operations are also ensured within the framework of a hybrid working model. For 71 percent of the decision-makers surveyed, the biggest challenge for HR is therefore to bring employees along with them in the change process. 61 percent also consider it very challenging to establish a new mindset and accompany the change in corporate culture.

Interested parties can download the study here download free of charge.

Insurance broker Global Sana and Deutsche Vermögensberatung cooperate

The Swiss insurance broker Global Sana AG and Deutsche Vermögensberatung have announced the launch of a strategic partnership. The aim of this cooperation is to become the leading provider of bancassurance in Switzerland.

Insurance intermediary Global Sana cooperates with Deutsche Vermögensverwaltung DVAG: From left to right: Dani Kass, Managing Director Global Sana AG, Andreas Pohl, Chairman of the Board of Deutsche Vermögensberatung AG and Daniel Neumann, Managing Director Global Sana AG. (Image: zVg)

With over 110,000 customers, Global Sana AG is one of Switzerland's leading insurance brokers in the field of health insurance, insurance and retirement planning for private customers. Since 2014, the insurance broker has been offering advice on optimizing insurance solutions. The signs point to further growth: in the current year, the workforce has grown by 30% to 130 employees despite pandemic challenges. Now the cooperation with Deutsche Vermögensberatung has been added. Global Sana thus aims to become one of the leading providers of bancassurance advice in Switzerland.

Insurance broker wants to become a bancassurance provider

The family-owned company DVAG is Germany's largest independent financial advisory firm with revenues of around two billion euros in 2020. Through this partnership, Global Sana has the opportunity to expand its business model and develop its bancassurance offering in Switzerland. At the same time, Deutsche Vermögensberatung, the leading bancassurance company in Germany, will support the further development and growth with its comprehensive expertise.

Private customers first, later also corporate customers

"We are very pleased to have found a strong partner in Deutsche Vermögensberatung for further expansion in Switzerland. Deutsche Vermögensberatung, with its multiple award-winning business model, has the expertise in bancassurance that we would like to make available to our customers," says Daniel Neumann, Managing Director of Global Sana AG. The gradual introduction of bancassurance services will focus on private customers in a first step and on corporate customers in a second. "Knowledge transfer in bancassurance is a key factor in our growth strategy," says Dani Kass, also Managing Director of Global Sana AG. "We support our clientele in securing or regaining their financial self-determination. Especially in times of crisis, it is important to have an independent and competent partner in order to maintain an overview and benefit from the best possible solutions."

Three questions for Daniel Neumann

Why does Global Sana choose a partner from Germany?
Daniel Neumann: Deutsche Vermögensberatung DVAG is by far Germany's largest independent financial advisor. With their expertise in bancassurance, we are in a position to gradually expand and further professionalize our service offering in Switzerland. We cannot imagine a better and more competent partner for our planned growth in Switzerland.

Did this cooperation come about as a result of an opportunity or did you deliberately look for a partner abroad because you couldn't find one in Switzerland?
We have been in contact with Deutsche Vermögensberatung for a long time. The initiative for a cooperation came from our side, because from our point of view a dynamic growth in Switzerland in the area of bancassurance is only possible with a strong partner like DVAG.

Or was it the other way around that DVAG found a suitable partner in Switzerland through Global Sana in order to penetrate the local market?
The synergy effects of our partnership are very high indeed. With our strong market position, we are helping Deutsche Vermögensberatung in Switzerland to achieve sustainable growth in bancassurance.

Sources and further information: Global Sana / DVAG

Review DHDL Switzerland, 3/2: One million for better sleep

The second episode of the third season of "Die Höhle der Löwen Schweiz", or DHDL Switzerland for short, brought a really big deal for the first time. On the other hand, a thoroughly ingenious invention came away empty-handed.

The deal of the evening on DHDL Switzerland from November 2, 2021: The company "Sleepiz" receives an investment of 1 million Swiss francs from four lions. (Image: Image: ©CHMedia / Kim Christen)

Tuesday evening, November 2, 2021, and again in front of the TV: The second episode of DHDL Switzerland was on the program. Marcel Paa from Sins, author of the baking book "einfach backen" and known to regular viewers of the CH media channels as a jury member on the show "zuckersüss & bitterzart," is now also among the entrepreneurs. He presented "Hello Sweety," a sweetener that has all the properties of commercial sugar but 50 percent fewer calories. One of the lions is to help his venture along with an investment of 100,000 francs in exchange for a 5 percent stake, according to the idea. The special thing: Marcel Paa has not even founded a company for the production of "Hello sweety". This naturally led to some question marks among the lions. But Patrick Mollet got on board anyway at the conditions proposed by Marcel Paa. Jürg Schwarzenbach also offered 100,000 francs, but wanted a 10 percent share. Roland Brack went all out: 150,000 francs for a 10 percent stake. But Patrick Mollet won the bid. He probably made a bargain, because until the end the neo-entrepreneur concealed the fact that his product was already listed with a major distributor...

Million deal at DHDL Switzerland

Anna Windisch, Dominik Hollinger and Max Sieghold are behind the ETH spin-off "Sleepiz". They have developed a device that monitors sleep without contact, measuring pulse, breathing and body movements. This makes it comparatively easy to diagnose suspected sleep apnea without the patient having to visit a sleep lab. The device can be dispensed by general practitioners for home use. The attending physician then has access to the measurement data via software. The three young entrepreneurs appeared self-confident, professional and well-versed in their field: Their investment proposal was one million Swiss francs in exchange for a 5 percent stake in the company. All the lions were impressed by "Sleepiz" and its potential in the health sector. Jürg Schwarzenbach dropped out, the four others, Bettina Hein, Anja Graf, Roland Brack and Lukas Speiser then jointly offered the desired million, but demanded a share of 8 percent. The young entrepreneurs, however, only wanted to offer a maximum of 5.5 percent. The deal then came about in this way - "a big house number," as lioness Bettina Hein stated on behalf of the company.

So that was the biggest deal of this season so far. Back on the ground, or rather under the ground, was the startup "WormUp," a home composting system that works with real worms. The odorless conversion of organic waste into fertilizer - that's the product promise. But the whole thing comes at a price. The team led by Sarah Steiner and Nikolai Räber sells the thoroughly aesthetic composting systems for CHF 365, including the "worm starter set". According to the founders, they would have generated CHF 500,000 in sales with them in 2020. With an investment of 340,000 francs, they want to take off further. The five lions certainly saw the qualities of the product. But they thought it was still too early for such a high investment. A deal therefore did not materialize.

Tasting of the vegan fondue "Samses" at DHDL Switzerland. (Image: ©CHMedia / Kim Christen)

Entering a market niche with vegan fondue

Exciting for the TV viewers would have been some olfactory "augmented reality" with the next founders: Ornella Lo Giusto and Katarina Skybova from Zurich presented their vegan fondue "Samses." The two operators of the eponymous restaurant developed a lactose-free, nut-free and palm oil-free recipe for a cheese-free fondue. The fondue seemed to meet the taste of all the lions, the condition "chli stinke muess es" was fulfilled, noted Bettina Hein. Lion Tobias Reichmuth outed himself as a fan. Despite all the enthusiasm, however, the investors were bothered by the fact that the two founders could not quite make up their minds: To continue their restaurant or to focus fully on fondue production. Tobias Reichmuth then offered CHF 200,000 in exchange for a 10 percent stake on the condition that Ornella and Katarina go "all in". While Jürg Schwarzenbach, Patrick Mollet and Bettina Hein dropped out, Roland Brack also made an offer. The "bidding war" finally ended in the following deal: Tobias Reichmuth and Roland Brack got in together with a total of CHF 400,000, but wanted a 20 percent stake. So this is how "moitié-moitié" works, as the off-commentary noted.

A right product - but probably targeting the wrong customers

Polish-born engineer Dariusz Lewicki and his partner Elzbieta Taborek presented "WC Fresher," a toilet cleaner that is designed to tackle several unloved problems at once: The regular cleaning of the toilet bowl and the chronically too high doses of conventional cleaning agents used for this purpose. "We're retiring the WC duck," is the whimsical claim. The new thing about the "WC Fresher": it is installed directly in the cistern. With each flush, the toilet bowl is descaled, cleaned and disinfected. With 250,000 Swiss francs against a 25 percent stake in the company, Dariusz Lewicki now wants to market his product further. The reservations of the lions came immediately: The assembly is too complicated for "normal consumers". However, it could be interesting for hospitals or the hotel industry. But this would require other distribution channels. None of the lions wanted to invest, but Roland Brack promised to include the product in the range. Tears of disappointment gave way to joy, however, when Dariusz Lewicki and Elzbieta Taborek were presented with an appearance on "MediaShop" as a "consolation prize.

In this broadcast of DHDL Switzerland, too, the lions showed their rather "comfortable" side; there were one or two critical questions for the young entrepreneurs, but they didn't really have to show their teeth. This was probably due in no small part to the very well prepared candidates, who all made a professional impression in their pitches. In this respect, one can wish them all entrepreneurial success from the TV chair with a clear conscience.

Interviews with two investors on "Die Höhle der Löwen Schweiz" can be found at here, there is a review of the program from October 26, 2021 here.

Information about the next shipments: https://www.3plus.tv/die-hoehle-der-loewen-schweiz

Digitally leading companies expand digital infrastructure

The pandemic is forcing companies into the digital fast lane: Those that were already digital leaders before the pandemic are now expanding their digital infrastructure even faster - by more than four times than before the pandemic.

Interconnectivity as the key: Digitally leading companies are expanding their digital infrastructure at an ever faster pace. (Image: zVg / Equinix)

The latest Global Interconnection Index (GXI Vol. 5), an annual market study published by Equinix, a global digital infrastructure company, shows that the pandemic has forced business into the fast lane. Companies that already had a digital-first strategy were four times faster than before the pandemic. Companies have reduced the time it takes to deploy their digital infrastructure across multiple geographies, expand to multiple edge locations or integrate multiple clouds - what would have taken two years in the past can now be done in six months.

Digitally leading companies continue to drive development

This accelerated pace of digital transformation is forecast to continue driving rapid growth in interconnection bandwidth. According to the GXI Vol. 5, total interconnection bandwidth, the measure of private connectivity used to transfer data between organizations, is expected to reach 21,485+ terabits per second (Tbps) or 85 zettabytes per year by 2024, representing a five-year compound annual growth rate (CAGR) of 44 %. The Zurich metropolitan area is forecast to grow at a CAGR of 50 % by 2024. This growth is in line with the increasing demand for the digital infrastructure needed to bring more businesses online, facilitate electronic integration with partners and supply chains, and reach more people in distributed, hybrid work environments. By industry in EMEA, Zurich already ranks as the 3rd largest metropolitan area per industry in Securities and Trading and 4th in Industrial Services.

Interconnection bandwidth higher than Internet traffic

For digitally leading companies, business and technology must be connected in order to be successful. Digitization of the back office (core), marketplaces (ecosystem), front office, and physical world (edge) is essential. Measuring digital revenue growth versus cost of sales is a key element of this strategy. Digital leading enterprises and network service providers have been following IOA (Interconnection Oriented Architecture) principles in building and scaling the Internet for 20 years. Today, digitally leading enterprises across all industries are leveraging this architecture and embracing interconnection. This is happening to such an extent that the total interconnection bandwidth is already nine times higher than the total Internet traffic.

Roger Semprini, Managing Director, Equinix, Switzerland, summarizes: "If there is a time to move to digital-first, it is now. You have to act now, or you may not be ready for what's coming. In case any further fundamental proof is needed: Interconnection bandwidth is expected to be 15 times greater than the Internet. Digital leaders here in Switzerland and around the world are using that bandwidth to accelerate transformation and reshape their businesses."

Source: Equinix

Marketing executives: bright spots among many burnouts

Nearly 70 percent of marketing executives worldwide say the past year has left their employees drained, according to a new study from Accenture. That's no surprise, as companies around the world are seeing more and more cases of employee burnout. But there are bright spots.

A lot of work for marketing executives and their teams: Not all are successful at it. (Symbol image; Source: Unsplash.com)

A study by Accenture Interactive entitled "The Great Marketing Declutter" demonstrates how certain marketing organizations are outperforming their competitors in terms of revenue growth, profitability and customer satisfaction. These marketing leaders - just 17 percent of more than 1,000 respondents - and their departments are doing well, despite all the changes, uncertainties and complexities of the past 18 months. This group, called "Thrivers" in the study, notes: the vast majority (86 percent) of their employees are even motivated by the task of adapting to their customers' rapidly changing buying motivations.

What makes successful marketing leaders

According to the Accenture study, thrivers stand out because they are decluttering their marketing to cope with increasing complexity. Fifty-nine percent of them said their organization is in a much stronger position today than it was a year ago because it has been forced to look at marketing in a completely different way. Successful companies recognize that their customers' motivations have changed. And they know what it takes to provide them with smarter and better offerings. They've focused on the essentials, weeded out anything unimportant, and recombined the rest. The result: teams find more meaning in their work. That's critical when it comes to supporting their own business and customers, as well as attracting and retaining employees.

"Striver" as a counterpart

The study divides the remaining respondents into two further categories related to specific aspects of their customer relationships. Two-thirds (66 percent) of the marketing executives surveyed are "Strivers": they have some autonomy in meeting customer needs, but limited knowledge of how customers are changing. The remaining 17 percent are "survivors." They are burned out and don't have their finger on the pulse of customer change because they assume that change is temporary.

"Marketing leaders who make it their mission to redefine their function, how they work and the role of marketing in the organization as a whole will be more successful and grow your business in the future," said Benjamin Tück, Lead Accenture Interactive Switzerland. "Thrivers will find their purpose in addressing the real needs of their customers while aligning their organization in an agile and data-driven way."

Thrivers are much more powerful than Survivor. They achieve ...

  • more than 1.4 x more frequently a far better performance in sales growth and profitability.
  • more than 1.8 x more frequently a far better performance in customer satisfaction.
  • more than 2 x more frequently a far better performance in Customer Lifetime Value.
  • more than 2.5 x more frequently a far better performance in customer awareness.

The strategies of successful marketing leaders

The study also found that Thrivers align their marketing organization around three key guiding principles: Alignment with [company] Purpose, Support for Customers, and Optimized Way of Working. Thrivers are pointing the way to the future with their thinking and actions. Their strategy can be defined by the following five guiding principles:

  1. Getting to know customers anew: Thrivers accept that the customers they once knew have changed. They've jettisoned their old beliefs about their customers' preferences and understand the danger of making mere assumptions. They listen, align their marketing with who their customers are at any given time, and make customer satisfaction their primary measure of success.
  2. Find differentiator: Thrivers know that a differentiating customer experience requires internal unity and collaboration. That's why they are 60 percent more likely than Survivors to say that customer input is very important to them in making key business decisions in this area. They recognize that all functions - product development, commerce, sales, service and marketing - must run in sync to stand out from the competition.
  3. Keeping pace with rapid change: The overwhelming majority of Thrivers (91 percent) believe that customer behavior is changing faster than ever. That's why they strive to deliver messages, content and experiences that are relevant to customers in the moment. They are also 50 percent more likely than Survivors to increase their investments to scale appropriately quickly (95 percent vs. 65 percent).
  4. Figure out what better NOT to do: The marketing ecosystem has become exponentially more complex due to the explosion of touchpoints, technologies, legal issues, and partners. Thrivers are mastering this complexity by automating and industrializing their processes. They also invest in better collaboration with ecosystem partners significantly more often than Survivor (91 percent vs. 56 percent). They are just as careful to discard superfluous tasks as to complete necessary ones. This gives their marketing organizations the decisive edge.
  5. Standing up for your own values: Thrivers have their own brand purpose, approach customers empathetically and authentically, and provide what they value. Thrivers are five times more likely than survivors to see pandemic changes in customer attitudes as an opportunity to rethink the role of marketing and redefine their brand purpose.

Source: Accenture

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