SAP has awarded ERPsourcing AG the coveted authorization "SAP Cloud Open Sell". With this authorization, the company is entitled to provide the corresponding services for various SAP Cloud products and thus enable optimal service and support for their customers.
pd
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January 24, 2017
With the authorization SAP Cloud Open Sell, ERPsourcing is authorized to provide the corresponding services for various SAP Cloud products. (Image: zVg)
ERPsourcing has been a successful partner of SAP Switzerland since its foundation in 2000. The team of certified SAP consultants serves over a hundred SME customers. The service offering focuses on ASP solutions ("SAP from the socket"), solutions from the ERPb@seline product family through SAP PMC ("Partner Managed Cloud"), and SAP consulting services including outsourcing and hosting. The IT service provider with its Swiss branch in Wallisellen is constantly investing resources to optimize and supplement the latest developments in the SAP portfolio for the Swiss market. In order to be able to offer the latest SAP products from the cloud, ERPsourcing is expanding its product range of classic SAP application consulting and securing the associated authorizations. Frank Geisler, Managing Director for Marketing, Communication, Partnerships, says: "A consistent orientation around the SAP product range and its growing portfolio are the basis for us to continue to be successful in the future. In particular, the cloud product range has been the focus of ERPsourcing AG since its foundation in 2000. With the expansion of SAP Cloud Open Sell Authorization, we can offer our customers highly modern additional benefits and further strengthen our position in the market."
SMEs have too little influence on political decisions
SMEs find they have too little influence when policy decisions are made in their country. That's according to a study conducted by Sage, a provider of cloud-based accounting, payroll and payment systems, ahead of this year's World Economic Forum in Davos.
pd / thb
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January 20, 2017
A survey conducted in November 2016 among more than 5,500 companies from 19 countries shows that 43 percent of entrepreneurs do not feel sufficiently represented by politics - and this in a year of political instability and change. In Germany, Austria and Switzerland, 513 SMEs took part in the survey, of which as many as 61 percent felt insufficiently represented by politics. However, 42 percent of respondents in Switzerland felt that SMEs were well represented by politicians. This is the third-highest figure of all the countries surveyed; only in Australia (54 percent) and Brazil (59 percent) do SMEs feel better involved in political decisions.
Sage launches "Forum for Business Builders
Sage shared the findings of this survey at the launch of the Sage Forum for Business Builders. This forum aims to provide a platform for entrepreneurs around the world to make their views heard and share their experiences of hurdles and stumbling blocks they face as founders and business leaders on the corporate path. At the same time, the platform initiated by Sage aims to provide political support. To this end, a variety of events with a political background are held as part of the forum. The online presence of the forum can be accessed here: https://www.sage.com/company/business-builders
SMEs largely excluded from WEF
Stephen Kelly (pictured), CEO of Sage, criticizes the fact that SMEs are not involved enough in political decision-making: "Entrepreneurs are the builders of the economy, working day and night, creating two-thirds of all new jobs in the world's developed economies. But very often, when the world's policy makers discuss the global economic landscape, they are excluded from the discussion. This is evident year after year at the World Economic Forum in Davos, where SMEs are largely excluded from the agenda." For this reason, Kelly said, Sage is also launching the Sage Forum for Business Builders to help change this unsatisfactory situation."
Stephen Kelly, CEO of Sage Group.
The other results for the DACH region show that the biggest challenge for SMEs in 2017 is government bureaucracy and legislation (23%), followed by the shortage of skilled workers (12%) and obtaining investment funds (financing and access to capital - 11%). Also, 11 percent of respondents cite entering international markets as a challenge.
bexio's growth continues unabated: Thanks to the acquisition of Elohna GmbH, bexio will in future also offer a payroll accounting function to Swiss small businesses and self-employed persons. In addition, the acquisition gives bexio a location in Berlin.
Editorial
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19 January 2017
Jeremias Meier, founder of bexio, adds a new chapter to his company's success story with the acquisition of Elohna GmbH. (Archive image organizer)
bexio is a provider of web-based business software for SMEs. The Rapperswil-based company is now acquiring Elohna GmbH from Berlin. Elohna develops and markets cloud-based payroll accounting specifically for Swiss SMEs. The company was initiated in 2016 by Doodle founders Myke Näf and Paul Sevinç to replace cumbersome payroll accounting with Excel spreadsheets with modern online software. The parties have agreed not to disclose the purchase price; with the acquisition, the Elohna founders will become shareholders of bexio.
This step is another chapter in the growth story of the Swiss software company, which won the award for best software startup at the "Top 100 Startup" awards last September. Meanwhile, bexio AG has 50 employees and more than 8000 companies work with the business software. With payroll accounting, this number is soon to increase significantly: "Payroll accounting with Excel was yesterday. Thanks to bexio, even more entrepreneurs can now benefit from the modern web service," says Myke Näf, initiator of Elohna. According to his colleague Paul Sevinç, the two companies would be a perfect match: "Both are easy-to-use software and always accessible thanks to the cloud, which is ideal for SMEs."
Marius Kreis, co-founder of Elohna and new head of the Berlin office: "We have numerous joint customers who will benefit from the cooperation." And Jeremias Meier, co-founder and CEO of bexio, adds: "I am impressed by the speed at which the Elohna team has developed a great product and I am very much looking forward to our further cooperation. It's great that payroll and the entire team are now a part of our solution." He is particularly pleased to fulfill one of the most common requests from bexio customers: "By integrating payroll into the accounting software, we are making life even easier for small business owners and thus expanding our platform."
Equal pay: PwC Switzerland and Equal Salary join forces
In partnership with the Equal Salary Foundation, PwC Switzerland offers equal pay certification. To date, nearly 20 public and private organizations in Switzerland and internationally have received this certification.
Editorial
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19 January 2017
Private and public companies with at least 50 employees can apply for equal pay certification. Companies are assessed using a consistent two-step holistic methodology, a statistical analysis and an on-site audit. This audit covers management's commitment to equal pay, HR processes and policies, and employee perceptions of the company's commitment to equal pay. This audit is conducted by experts from PwC. The method was developed in collaboration with the University of Geneva. Companies that meet the requirements receive the Equal-Salary Foundation label for a period of three years. The Federal Office for Gender Equality has financially supported the development of the certification. The European Commission included it in its report "Tackling the Gender Pay Gap." Hans Geene, Head of People and Organization at PwC Switzerland, says: "The Equal Pay label allows companies to distinguish themselves as fair and attractive employers, as they are fully aware of their responsibilities to society." And Véronique Goy Veenhuys, founder and CEO of the Equal-Salary Foundation, adds, "As the founder of Equal-Salary, I welcome and am proud of the partnership with PwC, as it increases the credibility of the foundation and ultimately the impact of our mission. The latter is to achieve pay equality between women and men in Switzerland and around the world."
Signing the partnership for the certification of equal pay: Hans Geene, PwC Switzerland, Véronique Goy Veenhuys, Equal Pay Foundation, and José Marques, PwC Switzerland (from left to right).
50 percent of all company acquisitions fail - this rate has remained unchanged for a good two decades. And this is despite the fact that due diligence is usually carried out carefully and company values are calculated precisely. So here are ten tips on how to structure company acquisitions in such a way that the hoped-for values are generated.
Stephan Jansen
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January 18, 2017
Stephan Jansen gives tips on how to make corporate acquisitions successful.
Align your business goals with strategic growth objectives. A sound corporate strategy is the basis for all growth. Companies that want to grow strategically need a razor-sharp, well-thought-out strategy. Their M&A activities must follow the strategy - not the other way around.
Find and evaluate targets that meet your acquisition criteria. Acquisition criteria are derived from your corporate strategy. They allow you to compare the different targets, i.e. the companies that could be considered for acquisition, so that you can then pursue the deals that are most likely to achieve your growth targets.
Articulate the intended benefits of the acquisition, and plan each intermediate goal to be achieved to realize the overarching transactional benefit. Set out in writing the overriding business objective you want to achieve with the acquisition. For example: double sales in order to achieve higher earnings Or: open up new markets in order to secure the long-term existence of your company. Or: reduce production costs to remain competitive. In the second step, formulate the intermediate goals that need to be achieved in order to reach the overall goal.
Form an acquisition and integration team. Together, define the KPIs that measurably lead to the targeted increase in value. Acquiring and integrating a company requires a powerful M&A and PMI (Mergers & Acquisitions and Post Merger Integration) team pulling together. Involve your executives in acquisition and integration planning. Let them Key Performance Indicator (KPI), in other words, define key figures that make the degree of target achievement measurable.
Provide clarity regarding the operational model to be applied post-acquisition. Define: How should your current company and the acquired company work together in the future? For example, which business unit develops produces and sells which products? What will the processes look like in the future? For example, in sales? In the service area? Which personnel, which IT is required for this? Where will personnel management and controlling be located?
Develop a roadmap for integration that is linked one-to-one to transaction benefits and intermediate goals. Bring together the objectives, KPIs and measures and plan the detailed steps. Determine the responsibilities and deadlines. This roadmap is your management tool and the guide for implementing the project.
Make sure you have enough resources (including experienced ones) for planning and implementation. Once you have completed all these tasks, don't let your project fail due to a lack of manpower. Plan realistically for the necessary resources so that day-to-day business can continue unhindered.
Create a communications plan that sets the right tone on the day the acquisition becomes public and the day it becomes a reality, among other things. Projects for corporate acquisitions in which companies do not succeed in getting the majority of their team committed to the planned project fail - despite all the preparation and planning. Communication is the salt in the soup: it helps to avoid resistance and to create a spirit of optimism, i.e. the necessary motivation. In addition to the timing, the dose must be right, as must the content.
Implement your plan consistently. However, react flexibly to unforeseen events without losing sight of your goals. In M&A and PMI processes, you can't predict and plan for everything. Deviations from the plan sometimes have to be. Communicate this awareness to your team as well. Then you will find a solution together in each case.
Establish incentive systems that serve to generate value. Companies often set the wrong incentives in M&A and PMI projects; these often result in the parties involved having competing interests and different goals. This is where many M&A projects fail. When it comes to performance incentives, don't focus on closing the deal, but on making the PMI process a success and generating the value you hope for.
To the author:
Stephan Jansen is Managing Director of the M&A and PMI consultancy Beyond the Deal Germany, Frankfurt. The consulting firm primarily supports medium-sized companies in corporate acquisitions and company disposals; it also helps them to ensure the value of the deals through optimized transaction processes.
Corporate insolvency forecast: number of insolvencies on the rise worldwide
Insolvency cases are expected to rise by 1% worldwide in 2017. According to credit insurer Euler Hermes, this marks a trend reversal. In Switzerland, corporate bankruptcies rose in 2016, but are expected to stagnate in 2017.
pd / thb
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January 18, 2017
The number of insolvencies is expected to increase worldwide in 2017. (Jamrooferpix - Fotolia.com)
Not only Switzerland is likely to see a trend reversal with stagnating insolvencies in 2017, but also the global corporate scene: In its current study "Insolvencies: The tip of the iceberg", credit insurer Euler Hermes concludes that the number of global insolvencies is likely to increase by 1% in 2017. The main drivers of this increase are negative forecasts for Latin America (+12% insolvencies in 2017), Africa (+9%), Asia-Pacific (+6%) and North America (+1%), it says. Most worrying is the trend toward significantly rising losses from bankruptcies, according to Ludovic Subran, chief economist at Euler Hermes Group. "In the first three quarters of 2016, we recorded 45% more large insolvencies than in the same period last year. This is creating a negative snowball effect that will continue in 2017." Although the global economy is growing by about 2.8%, the growth is not strong enough to prevent an increase in insolvencies. Global GDP growth will also remain below the 3% mark in the long term.
Switzerland: After rising number of bankruptcies in 2016, stagnation in 2017
With the floating of the Swiss franc exchange rate against the euro in January 2015 and the resulting appreciation shock for the export industry, the phase of declining corporate bankruptcies ended in Switzerland. The trend of rising corporate bankruptcies continued in 2016: Following an increase of 7% in 2015, the number of bankruptcies rose by a further 5% by the end of November 2016. French-speaking Switzerland, Ticino and eastern Switzerland were particularly affected. In central Switzerland, however, the numbers are declining. "For 2017, Euler Hermes expects the number of bankruptcies in Switzerland to remain stable. After a two-year adjustment and consolidation phase, the export industry has adjusted better to the continuing strength of the Swiss franc," says Stefan Ruf, CEO of Euler Hermes Switzerland. "The overall economic outlook is also having a stabilizing effect on the number of corporate bankruptcies. However, the development in the individual sectors must be viewed in a differentiated manner: The construction industry continues to be characterized by a high bankruptcy rate. In addition, we also classify the metal industry and retail trade as particularly critical."
Increasing risk of bankruptcy also among important Swiss trading partners
Insolvencies are rising in two of Switzerland's five most important trading partners: China (+10%) and the USA (+1%). In Germany, they are stagnating and in France (-7%) and Italy (-5%), on the other hand, they are declining. "In the U.S., we expect a slight increase in insolvencies despite the financial injections announced for the national economy," says Ludovic Subran. "Not all sectors will benefit from the announced measures. The appreciation of the U.S. dollar is mainly hitting American exporters. At the same time, the stricter monetary policy is hurting all industries, not just those with particularly high debt ratios, such as mechanical engineering. With the protectionist measures announced, the metals sector is likely to be one of the winners, while the textile sector will be one of the losers, with high import duties of up to 32%."
Development of insolvencies worldwide. (Graphic: Euler Hermes)
In the emerging markets, where Swiss exporters also perceive growth opportunities, there are also signs of a significant increase in defaults: Still ahead of China (+10%) in 2017 are Brazil and Singapore with +15% each, both of which are heavily dependent on the Chinese market.
Reasons for insolvencies and rising losses vary locally and globally
According to Euler Hermes, the reasons for the turnaround in insolvencies are the weak global economy, declining growth in world trade, strong price competition and volatile currencies. As a result, sales and margins are coming under increasing pressure. As a result, some sectors, especially retail and trade, lack the necessary financial strength for investments, for example in digitization. In other sectors, companies are struggling with overcapacities and a corresponding drop in prices (e.g. raw materials, steel). And, "Increasing protectionist measures and trade barriers are making exports even more complex and expensive in many places," says Ruf. "This could be a decisive factor shaping the global economy in 2017."
A bachelor's degree from a university of applied sciences (UAS) is extremely worthwhile for commercial graduates. According to the study, UAS graduates earn around CHF 1.2 million more during their professional career than employees with only a commercial diploma. This is the result of a study based on a bachelor's thesis entitled "Returns to education of Swiss UAS degrees - an empirical analysis of business and services courses of study".
pd / thb
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January 18, 2017
Students who complete a bachelor's degree in business administration at a university of applied sciences generate a cumulative gross lifetime income that is around 1.2 million francs higher than students who complete a commercial degree without a bachelor's degree. This is shown in the study "Returns to education from Swiss UAS degrees - an empirical analysis of business and services degree programs" by Sarah Nieberle, Urs Dürsteler and Toni Schmid, which builds on the bachelor thesis of HWZ graduate Sarah Nieberle.
The publication by Nieberle/Dürsteler/Schmid is the first empirical treatment of returns to education for UAS degrees in business and services.
Significant return on education thanks to FH Bachelor's degree
The results were determined using five comprehensive calculation models. For example, the gross annual income was calculated, which is 58.2 percent higher with a bachelor's degree from a university of applied sciences than with only a commercial degree. The gross return on education over a lifetime was also calculated. This is around CHF 1.2 million. Based on the entire working life, this is 46.5 percent more income for Bachelor's graduates than for KV graduates without a Bachelor's degree.
First-time calculations for the business and services degree programs
The study assumes that students start a bachelor's degree program two years after completing their apprenticeship. The program then lasts three years for full-time students or four years for part-time students. The average workload alongside the studies is 55 percent. Possible real wage development was not taken into account, as this is not significantly relevant in a total time frame of 45 years.
The figures on which the study is based were provided by the Swiss Federal Statistical Office and the FH Switzerland wage study. The publication by Nieberle/Dürsteler/Schmid is the first empirical preparation of returns to education for UAS degrees in business and services and shows that a bachelor's degree at a UAS can be a worthwhile investment in the future for commercial school graduates.
Source: HWZ
The study is available as a book in the Haupt Publishing House (ISBN: 978-3-258-08012-3) and can be purchased in the publisher's online store at a price of Fr. 29.
Marketing Trophy: Eleven projects nominated
Known as the Oscar of the Swiss marketing scene, the Marketing Trophy honors the most creative ideas and most successful marketing projects of the past year. The prestigious prize will be awarded again in 2017.
Editorial
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January 13, 2017
This time, eleven projects have been nominated for the Marketing Trophy, which is awarded in three categories. The winners will be announced at the Marketing Day on March 7, 2017. The top-class, interdisciplinary jury led by President Dr. Peter Felser has selected the most innovative and successful projects from the more than 40 submissions. In the eyes of the jurors, the following have impressed with a high degree of innovation, consistent implementation and the best results and have been nominated for the Marketing Trophy 2017:
Category "Large enterprises
Credit Suisse AG with the project "Viva - Access All Areas". Involved agency: Havas Worldwide, Zurich.
Feldschlösschen Getränke AG with the project "Feldschlösschen Braufrisch - A new beer for Switzerland". Involved agency: WIRZ, Zurich.
Mazda (Suisse) SA with the project "Mazda Speed Dating - The Dating Revolution". Involved agency: JWT/Fabrikant, Zurich.
Migros Genossenschaftsbund with the project "Alnatura". Involved agency: ROD Kommunikation AG.
Raiffeisen Unternehmerzentrum AG with the project "Establishment of Raiffeisen Entrepreneur Centers as a marketing tool for corporate banking". Involved agency: TOMCAT AG.
SME" category
Appenzeller cheese with the project "The recipe remains secret - sustainable integrated brand management". Involved agency: Contexta AG, Bern.
Switzerland Tourism and the Grand Tour of Switzerland Association with the "Grand Tour of Switzerland" project. Involved agency: Havas Worldwide, Zurich.
Zurich Chamber Orchestra (ZKO) with the project "Great Feelings 2015 / 2016". Involved agency: Havas Worldwide, Zurich.
Category "Non Profit Organization
AERO SWISS with the project "Brand and Marketing". Involved agency: skipp communications AG.
Pro Juventute with the project "Awareness campaign: cyber bullying & sexting". Involved agency: TBWA Switzerland.
ZSC Lions / ZLE Betriebs AG with the project "Key players (voting campaign for the referendum won in the city of Zurich for the construction of a new ice hockey arena)". Involved agency: Serviceplan Public Relations Suisse AG.
This year's Marketing Day with the motto "The dead thread - digital turns everything upside down" follows a new concept.
Outlook for Marketing Day 17
The next Marketing Day, during which the Marketing Trophy will be awarded, will take place for the first time with a new event concept: Under the motto "The dead thread - digital turns everything upside down", Marketing Day at the KKL Luzern will focus on digital transformation. As an integrative part of the Swiss Marketing Forum with "digitalization" as the annual theme, Marketing Day brings people, brands and the future together in a new way. The usual high-caliber keynotes will now be supplemented by workshops, master classes and talking circles, which will focus on exchange, networking and practical learning. As in previous years, the event will be moderated by Susanne Wille, reporter and presenter for the political magazine Rundschau.
Alpine Symposium 2017: Trumputin, Brexit and Populism
Uncertainty about political and economic developments in the immediate future and their long-term effects shaped the 15th Alpine Symposium. This took place in Interlaken on January 10 and 11, 2017 with over 300 guests - mostly executives from SMEs.
Thomas Berner / pd
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January 12, 2017
Provided for lively discussions at the Alpine Symposium: Guy Verhofstadt (Photo: thb)
In the presentations and discussions by high-ranking representatives from politics, business, sports and society, global topics such as the newly elected U.S. President Donald Trump, Putin, China, Europe with Brexit and the worldwide populist trends dominated in front of a sold-out audience. A highlight at the end was offered by the new FC Bayern president Uli Hoeness, who in an interview with moderator Stephan Klapproth spoke emphatically about personal and professional successes and failures as well as his management strategy at the leading German football club.
Uli Hoeness on the question of what still drives him at 65: "If an American can still be president at 71, I can also be president of a club." (Photo: thb)
Europe must find itself anew
In the midst of a Europe in upheaval, an uncertain political and economic development in the USA and China, and in the age of rapid digitalization, Switzerland must find its way again. The speakers at the 15th Alpine Symposium in Interlaken agreed on this. Belgian politician Guy Verhofstadt, Brexit chief negotiator and candidate for the Presidency of the European Parliament, worried as a convinced European that there is no unified view of developments in the EU. And he openly admitted: "Our institutions in Europe are not made for crisis situations!" Verhofstadt saw the UK's exit "as the mother of all divorces," but also as a great opportunity to reinvent the EU as an institution. In the current situation and with Trump as U.S. president, a reorganization is not only a possibility, but a necessity, the committed politician demanded.
For the well-known Middle East correspondent Ulrich Tilgner, the failure of the West in the Middle East with U.S. interventions, combined with the flight into traditions and the past there, has strengthened terrorism and encouraged the emergence of the Islamic State (IS). He made clear that fundamentalist proselytizing and related terrorist ideologies are funded by Saudi Arabia. In Tilgner's view, terrorism cannot be fought by military means, but only with economic and political aid on the ground. In particular, he accuses the Obama administration of having "failed to understand the lesson". He has too often relied on the wrong partners, because partnerships with governments of states where terrorism is gaining a foothold are partnerships with precisely those who create terrorism in the first place, according to Tilgner.
Presidential one-man show and turning away from Europe
SRF presenter and former US correspondent Arthur H. Honegger painted a bleak picture in view of Donald Trump's presidency. He said his voters wanted things to come crashing down, and that the one-man show he apparently intends to pull off even as president has already shaken confidence in institutions. "I'm not particularly optimistic about the next four years," Honegger said. For stock market and finance specialist Dirk Mueller, Trump's election was anything but an accident. The stock market was not unhappy about the election, he said. Müller saw opportunities in the announced tax breaks and government investments that would determine the first half of 2017. US companies are to be lured with low taxes to bring their billions parked abroad back to America. However, he saw major risks in the global advance of nationalists as a reaction to globalization, as well as a high inflation risk and rising interest rates already in the second half of the year.
Monika Rühl, Chairwoman of the economiesuisse Executive Board, also fears that the USA will turn away from Europe and that there will be a tendency toward political populism accompanied by economic protectionism. She made it clear that in view of Brexit, Switzerland would also be affected if there were a structural crisis and economic slump in the UK, an important trading partner. For a strong Swiss economy, Rühl called for a "yes" to tax reform, stable relations with the EU, and a viable solution in the area of pension provision.
Klaus Wowereit, the former mayor of Berlin, was more optimistic. He expressed satisfaction with his 14 years in government in Berlin. From a high level of debt and a subsidy mentality that was prevalent everywhere, he said, he had managed, through a radical program and creative people, to bring Berlin to the point where it could now invest under its own steam in the face of financial surpluses. For the development of larger communities, it is important to form a society that is free. If you allow discrimination, you will not get the creative forces.
More Magic Moments at the Alpine Symposium
Under the motto "Think big. Create future." organizer Oliver Stoldt invited entrepreneurial people to present their ideas to an enthusiastic audience from business and society for the 15th time. A massive load of Swissness was presented by passionate entrepreneur Céline Renaud, Sunrise CEO Olaf Swantee, founder and CEO of pom+, Dr. Peter Staub, and CSS board member Hans Künzle at the company talk. Successful photographer and philanthropist Hannes Schmid, who created the Marlboro Man, photographed hundreds of pop and rock stars and paints hyper-realistically, presented an impressive show of his work.
Entrepreneur talk at the Alpine Symposium with Peter Staub, Céline Renaud, Olaf Swantee and Hans Künzle. (Photo: thb)
In its anniversary edition, the Alpine Symposium again offered the best opportunities for valuable personal contacts, business, client relations and social presence. Organizer Oliver Stoldt and conference manager Janin Heukamp succeeded in creating numerous "magic moments" at the innovative conference with innovation strategist Anders Sörman-Nilsson or successful profiler Suzanne Grieger-Langer. She has made it her business to identify the real "whistle blowers" in companies. The audience had to smile about the following dialog between moderator Stephan Klapproth and the speaker: Klapproth: "Where is the whistle quotient highest?" - Grieger-Langer: "In government agencies and corporations." - Klapproth: "50:50?"- Grieger-Langer: "No comment." Furthermore, whatchado founder Ali Mahlodji called for investing in today's 15-year-olds. After all, they will be the new adults in 10 years' time and will have to solve our problems one day. And last but not least, the two athletes Silvan Zurbriggen and Joey Kelly impressed the audience at this year's Alpine Symposium with their reports on how goals can be achieved with willpower and iron discipline.
Eight ERP trends for small and medium-sized enterprises in 2017
The increasing digitalization of production and Industry 4.0 are in focus.
thb / pd
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January 12, 2017
ERP trends for 2017: what's in store for SMEs. (Image: Fotolia.com)
The topics of "Industry 4.0" and "digitalization of business processes" will continue to occupy manufacturing SMEs on a massive scale in 2017: Companies are increasingly starting to analyze large volumes of data with the help of business intelligence, are relying on the Internet of Things and are using cloud solutions as well as mobile apps. A key role in SME manufacturing companies is played by the ERP system as the backbone of the digital transformation. Based on the results of expert forecasts, studies and trend assessments, the software company proALPHA sees eight decisive ERP trends in German SMEs for 2017, which can, however, also be transferred to Switzerland overall:
Cloud solutions are changing the IT landscape for good. The cloud is being used more and more frequently by medium-sized companies. According to a trend survey by the German industry association VDMA, more than 80 percent of the companies surveyed now attach important significance to this topic. With ERP from the business cloud, medium-sized companies gain scalability. For example, when IT resources are not keeping pace with growth or smaller foreign branches need to be connected quickly. The cloud not only helps to keep IT investments low. It also offers a higher level of security than most smaller SMEs can guarantee today in their own data center. More flexibility and customizability are made possible by offers with ERP hosting or rental models, also in addition to the ERP system in the company's own data center.
ERP is the backbone for digital transformation. According to a Bitkom survey, one in three German companies is already using ERP solutions, and a further 21 percent are planning to introduce them. proALPHA sees ERP software as the new integration hub for Industry 4.0. This is evident in a number of successful Industrie 4.0 projects of customers, in which the ERP system forms the backbone. Industry 4.0 is not just a production issue. Logistics, assembly, development, maintenance and service benefit equally from the networking of systems and the automation of processes.
Mobile applications are playing a more important role in the industrial environment. Greater mobility increases productivity in sales, warehousing, service and manufacturing. It enables flexible working, regardless of location. However, for processes to function optimally, mobile technology must adapt to the processes and not vice versa. Adaptable web applications that are directly networked with the ERP system ensure greater flexibility and investment security while at the same time reducing maintenance and servicing costs.
Document management becomes an integrated part of ERP solutions. When relevant documents are available to all employees involved in the shortest possible time, business processes run particularly quickly and smoothly. Therefore, a document management (DMS) module should always be an integrated part of an ERP solution. All e-mails, receipts, invoices, drawings and other documents can be assigned to a business case via drag & drop and archived with it. The DMS module ensures audit-proof archiving of documents in accordance with the GoBD (principles for the proper keeping and storage of books, records and documents in electronic form and for data access).
Analyze even large amounts of data with business intelligence in ERP. According to the above-mentioned VDMA survey, the topic of business intelligence (BI) is already of medium to very high importance for every second machine manufacturer. Service and maintenance are leading the way with an application share of 10 percent. Production (8 percent) and logistics (4 percent) follow in the next places. "The application share, which is still comparatively low today, will increase significantly in the next two years, with around a quarter of respondents planning corresponding implementations by 2018," the study states. Since managers or administrators need complete and up-to-date data to make quick and correct decisions, an ERP system needs BI tools that can be operated intuitively. From monthly reports with key business figures to complex ad-hoc evaluations of large quantities of machine data, this provides well-founded answers for every decision-making situation in medium-sized companies.
The integration of CRM and ERP continues to progress. Around one third of the SMEs in Germany surveyed for an international study by the market researchers at IDC now use systems for both ERP and customer relationship management (CRM). There are advantages to linking them - from the consistent and more efficient design of processes to the avoidance of redundancies due to duplicate data maintenance. An integrated CRM module enables a 360-degree view of customers and prospects and supports their individual support from the offer to after-sales service. As a central platform, the ERP system provides all departments with consistent information in real time for systematic customer relationship management. Comprehensive CRM functionalities, including marketing campaigns or contact and sales opportunity management, bring efficiency to the processes. Based on competitive information, forecasts and sales controlling, all customer relationships can be managed with foresight.
The Internet of Things places new demands on ERP. The Internet of Things (IoT) is an integral part of many Industrie 4.0 projects. According to the study "Competitive Factor Analytics in the Internet of Things" by the University of Potsdam, 15 percent of the companies surveyed have already integrated IoT applications into their existing processes to increase efficiency. The main area of application is process monitoring, where 39 percent of the companies already have concrete projects underway. The hardware required for implementation, such as barcodes, sensors and RFID chips, has long since ceased to be a cost factor. The big challenge, however, lies in the correct collection and analysis of the data generated so that it can be used productively in supply chain and manufacturing processes.
Connection of suppliers and customers via a web portal. Industry 4.0 does not stop at the company's own boundaries, but also networks partners, suppliers and customers in addition to the processes in the company's own factory, according to the current study "Digital Transformation of the Manufacturing Industry" by the consulting firm KPMG. Here, too, the ERP system plays a key role. For example, customers, suppliers, representatives and the company's own employees can be easily connected via a web browser. With web portals that are fully integrated into the ERP system, this is possible regardless of end device, platform and location. Every authorized user can access data from the complete ERP solution in real time and only receive the information they need for their work.
Terminations: Outplacement statistics show astonishing results
The figures of the annual von Rundstedt outplacement statistics for 2016 show some astonishing results and surprises regarding the termination behavior of companies. Both the relative impact of individual groupings and the current functioning of the labor market make one sit up and take notice.
thb / pd
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January 5, 2017
Terminations: The situation is easing for people over 50, but more and more women are affected. (Image: Pauline - Pixelio.de)
The von Rundstedt Labor Market Barometer covers the whole of Switzerland and is based on information from 746 employees affected by redundancies and from 142 companies that had to make redundancies in Switzerland in 2016. It therefore provides an interesting picture of the mood on the Swiss labor market as a whole in 2016. The most important findings are presented below at a glance:
1. first relaxation among the over 50s (Ü50)
After the polemic and public debate surrounding discrimination against older employees on the labor market increased sharply, there appears to be an easing of the situation on the labor market. The proportion of those over 50 among those made redundant fell significantly in 2016, from 38% to just 27%. This is the first time in several years that this figure has been below the reference level of the Ü50 share of the labor force of 30.5%. This suggests that relatively fewer Ü50 were affected by layoffs in 2016 than other age groups. This sign of easing is encouraging and can probably be explained by the fact that the sometimes heated and emotional public discussion in the press, politics and on social media is beginning to have an effect. Numerous practical examples prove that employers are increasingly looking for gentle alternatives for older employees.
2. more and more women affected by layoffs
Despite calls for more women in the workforce, proportionately more women than men were affected by a dismissal in 2016 than in the previous year. The proportion of women among those dismissed increased significantly in 2016, from 38% in the previous year to 46%. This figure is right on the reference level of women's share of the labor force of about 46%. The rapid increase is nevertheless surprising, as a large proportion of the female workforce still works part-time and is therefore not the primary target group for outplacement services.
3. increasing polarization between winners and losers on the labor market
The duration of the search for a new job is not the same for all employment groups. It no longer depends primarily on the age group, but rather on the personal profile of a worker. While the search duration for good and sought-after profiles fell significantly from 5.2 weeks (2015) to 4.3 weeks in 2016, it increased from 9.8 weeks (2015) to 11.2 weeks for more difficult profiles. This means that it is no longer primarily the age group, but rather the employability that determines whether someone is a winner or loser on the labor market. This is mainly due to the "Zero Gap" policy of employers to consider only exactly matching employee profiles. If a profile is in trend and in the market, the job search goes very fast. In the opposite case, the job search proves to be very difficult and lengthy.
4. employers hardly allow mobility between industries and functions
The same cause of the "zero gap" leads to another phenomenon on the labor market. Although experts are appealing to the workforce's willingness to change and agility in order to overcome the structural change caused by digitization, it is virtually impossible for workers willing to change to switch industries or their traditional functional area. Industry mobility declined markedly in 2016 and now stands at 16%, down from 32% (2015). This is not due to employees' willingness to change, but rather to the "zero gap" behavior of employers. The situation is similar with regard to functional mobility, according to which only one successful change of function was completed in 2016, after 24% in the previous year. This development will lead to greater economic challenges in view of the digitalization era.
5 No discernible wage pressure in high-wage Switzerland
Although employers and business associations frequently complain that Switzerland's high wage costs are becoming an increasing competitive disadvantage as a location, this does not really seem to be having an impact on wage developments in Switzerland. It turns out that wages in Switzerland remain more or less stable despite pressure. Even in sectors that are under particularly great pressure (banking sector, industry), salaries remain at roughly the same level. It can be observed that in 2016 the re-entry wage of an unemployed person after a termination is on average 8% lower than the previous wage. At the same time, new hires who are directly poached by another employer achieve on average a 10% higher starting wage than with the previous employer. In sum, these two developments balance each other out and thus keep the overall wage level stable.
6. social media - hype without proof of success
Everyone is talking about the emerging importance of social media. While it is obvious that social media (e.g. LinkedIn, Xing) are gaining a lot of importance in the job market. For example, social media is increasingly being used to gather information and as a distribution channel for advertised jobs and resumes. However, social media remain virtually insignificant for the search success of job seekers. In 2016, for example, only just 4% of applicants effectively found a new job via social media. The most important and successful search channel for job seekers continues to be the personal network, whose importance even increased significantly in 2016, from 42% in the previous year to 51%. It is also worth noting that headhunters and recruiters are continuously losing importance as a search channel. They now account for only 9% in 2016. The recruitment industry is increasingly becoming a commodity business with fewer and fewer exclusive mandates and more and more success mandates, with prices and margins falling more and more.
Prof. Dr. Peter Petrin is the new Rector of the HWZ
Prof. Dr. Peter Petrin took over from Prof. Dr. Jacques F. Bischoff as the new Rector of the HWZ Hochschule für Wirtschaft Zürich on January 3.
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January 4, 2017
Prof. Dr. Peter Petrin: Rector of the HWZ since January 3, 2017.
The change at the top of the HWZ Hochschule für Wirtschaft Zürich initiated a year ago has now taken place. Prof. Dr. Peter Petrin has taken up the position of Rector as successor to Prof. Dr. Jacques F. Bischoff.
Jacques F. Bischoff has led the HWZ since 2005, during which time the school has grown from around 1,000 students to more than 2,200. The significant expansion of the continuing education program was a major contributing factor. "After 12 years as rector, I am happy to step back a little," says Bischoff, who knows that his successor is in good hands: "With Prof. Dr. Peter Petrin, we have found an experienced and proven personality as his successor."
Peter Petrin (50) has successfully managed and developed the SIB Swiss Institute of Business Administration over the past ten years. He holds a doctorate in business administration, a licentiate in business administration from the University of St. Gallen (HSG) and several years of experience in various management positions at the AKAD Group (now Kalaidos). "It is my goal to successfully continue the excellent work of Jacques Bischoff. As a university with private sponsorship, I have the privilege of taking over a very special institution, the HWZ, which has successfully held its own in the market for 30 years," Petrin is pleased to say.