Politics in 140 characters? Twitter is "Trump(f)

The new US President Donald Trump fills the newspaper columns via Twitter. "One thing is already certain," says communications trainer Stefan Häseli, "Despite all the reservations about his person, there is probably one thing you can learn from him." The Swiss speaker on the subject of communication analyzes the extent to which politics can be effective in 140 characters.

Communications expert Stefan Häseli talks about Twitter as a presidential management tool. (Photo: zVg)

One thing in advance, according to Stefan Häseli: "Whether this act is good for the world or how bad it will be when the impulsive new president shapes not only the fate of the USA but also, linked to this, to a large extent that of the world for the next four years, is left to the political observers. The fears that Donald Trump will continue to frighten many with his often outspoken statements are undoubtedly justified. Already, the world public is amazed at what he allows himself verbally." He added that it is exciting to follow how Donald Trump communicates: "You have to separate two things here. On the one hand, he very often ignores all the rules of constructive communication and appreciative feedback. That is without question something that I dislike. The other is that he, like hardly anyone else, tries to rule the world with 140 characters from the 'Twitter window'. And that's something we should think about."

Getting to the heart of the matter

From this point of view, says the communications expert, it is worth trying to separate the threatening from the useful: "Once the fear of the content of provocative statements is set aside, a lot can be learned from it purely in terms of communications technology. After all, the point is to get to the heart of the matter. This initiates the discussion. 140 characters are enough to make the news, whether positive or negative. Or, in a less spectacular way, simply into the conversation. Packing important statements into 140 characters on Twitter is certainly not always right - especially when it comes to global interests. But the art of being able to do it is important! This ability is still not really used well everywhere in modern society, business and the public sphere," says Stefan Häseli, who has been working on everyday communication for many years. "It is by no means evidence of superficiality to limit information to 140 characters. Rather, such a core statement must be formulated aptly. The situation is different, of course, when it comes to complex contexts. Anyone who masters the both/and is a 'commander in tweets'."

A quality that can be learned

What remains to be distinguished and differentiated is that a lot of junk is tweeted. Stefan Häseli: "Many of Donald Trump's posts also seem too ill-considered. But who hasn't sent a message themselves without thinking about what it could trigger? But there's just a difference between sending an unclear email to a good acquaintance and the world's most powerful man insulting a fellow official with nuclear weapons in the closet." Even if many things are not eaten as hot as they are cooked, as Stefan Häseli knows from his contacts with politicians: "Some things are done for the gallery. For example, when Donald Trump posts a Twitter message about Vladimir Putin, it may be that the personal conversation between the two has long since taken place and they know from each other very well what they really think." Which brings us full circle, the expert says: "Composing a message in a 140-character message is a quality that can be learned and is becoming increasingly important. But there is still and for the time being no substitute for the conversation. What's clear is that at the end of the day, even Donald Trump will be judged on actions, not his posts."

Recommendation by Stefan Häseli: Twitter as training

"Breaking down important key messages into 140 characters is hard work - but very educational. I did this recently in a presentation with the most important key messages:

  • The world of communication is becoming more demanding. Communicating a lot on more media does not necessarily result in more content.
  • In all the euphoria and in the maelstrom of networked thinking and holistic approaches: In the market, sales still have to be made.
  • The way is the goal. That may be true most of the time. But let's not forget: a beautiful train is no use if it doesn't arrive at the station.
  • What is needed are solutions to customers' problems, not just the results of studies and convictions of suppliers.

That was attractive for the audience and it helped me to deal intensively with the topic. So supposed superficiality can also be the result of depth."

About Stefan Häseli:

As an international speaker, Stefan Häseli encourages people to experience effective communication in everyday life in a fun way. To this end, he is the author of numerous books and well-known as an advisor on radio and TV programs. www.stefanhaeseli.ch

Fewer and fewer occupational accidents

Once again, fewer occupational accidents and lower medical costs per case: This is shown by Suva's evaluation of the 2016 insurance year. Overall, the number of accidents also fell slightly last year.

The number of occupational accidents declined again in 2016, according to Suva.(KEYSTONE/PHOTOALTO/Vincent Hazat)

In 2016, insured persons reported 461,000 accidents to Suva, as the company shows in its latest figures. The number of occupational and non-occupational accidents remained slightly below the previous year: The approximately 178,000 registered occupational accidents and occupational illnesses fell by 1.1 percent, while non-occupational accidents fell by 0.5 percent to just under 264,000. In accident insurance for the unemployed, the accident figures rose almost in parallel with the increase in job seekers. The figures were communicated via press release on February 15, 2017.

Accidents registered with Suva (source: Suva)

In occupational accident insurance, the number of accidents has fallen continuously by a total of 5.5 percent since 2011. This is despite the fact that the number of full-time employees has increased over this period. The occupational accident risk (number of accidents per 1,000 fulltime employees) has also been decreasing for years, the company adds. Suva attributes this decline on the one hand to its prevention work in the area of occupational safety. On the other hand, high-risk activities are generally decreasing as a result of ongoing structural change - for example, due to the increase in automated processes, it adds.

Overall, Suva can report a good result despite higher costs: The insurance company incurred daily allowance costs of CHF 1.35 billion in 2016, 3.5 percent more than in the previous year. However, the average duration of daily allowance payments remained stable at around 40 days. The higher daily allowance costs are partly due to the fact that more cases were settled in 2016 (+2.6 percent), namely a total of almost 231,000 cases. The reason for this, according to Suva, is that in 2015 they switched to new software for settling claims. This changeover led to backlogs of work that could be worked off last year. This is now reflected in the figures. Furthermore, the daily allowance costs were influenced by the general increase in average wages and the increase in the maximum insured earnings as of January 1, 2016, Suva added.

Source: Suva

Study: Comprehensive digital workplace concepts are necessary

The modernization of workplaces in European companies, which is necessary in the course of digitization, is progressing. However, the implementation of a digital workplace in the sense of a comprehensive design and service concept is still in its infancy in many cases.

As a recent study supported by Matrix42, a provider of workplace management software, shows, Workplace Modernization is already advanced in 38 % of European companies. 10 % of companies are still at the beginning, every second company (52 %) is in the implementation phase.

Individual solutions are no longer enough

For European companies, digital transformation means making fundamental changes. While the goals of digitization vary - increasing agility, improving service quality, optimizing processes or promoting innovation - the central starting point for the changes is always the working environment of the employees. After all, employee performance is crucial in the digitized, international knowledge economy. Accordingly, three quarters of the IT and HR managers surveyed attribute great importance to the quality of the IT working environment for the success of the company. Workplace modernization is therefore a high priority in every second European company. However, individual solutions, such as equipping employees with mobile devices, are not enough to meet the requirements. What is needed are comprehensive digital workplace concepts that cover all aspects from procurement and operational processes to support and security.

Changing the investment agenda

Awareness of the importance of workplace modernization is not yet reflected in the investment agenda of the majority of companies. Current digitization initiatives are primarily aimed at improving interaction with customers, introducing Internet of Things infrastructures and Big Data solutions. Workplace modernization projects had been launched in the past primarily for efficiency reasons. Now, however, they are being focused on achieving various business goals. These include increasing employee satisfaction and supporting collaboration and innovation. At the same time, they must meet the highest security requirements and address cost-efficiency issues. "The time when it was sufficient to introduce new end devices or new applications is over. Companies' ambitious digitization goals can only be achieved with modern, integrated IT workplace environments. An increasing number of companies will therefore align their budgets accordingly and look to the market for suitable, holistic solutions with which these goals can be achieved while at the same time providing professional operation and service, including a high level of user orientation and (data) security," explains Oliver Bendig, CEO of Matrix42.

When it comes to the digital workplace, the French are the most advanced. (Graphic: PAC / Matrix42)

Country comparison shows large differences

When it comes to workplace modernization, companies in European countries are at different stages of progress. French companies are the frontrunners when it comes to workplace modernization, while German companies, for example, are lagging far behind when it comes to workplace transformation. And what about the digital workplace in Switzerland? Nadia Bischof, Managing Director of the Alps region at Matrix42, explains: "We can see from the number of inquiries that companies in Switzerland and Austria are also intensively dealing with workplace modernization and looking for solutions. Our local teams support customers and prospects in planning and implementing their individual Workplace concepts and see that it is not easy for those responsible to keep the balance between requirements and budgetary and resource restrictions."

Source: www.matrix42.com

Mental crisis - ways back to work

For the 9th time, on Monday, March 13 between 6 and 8 p.m. in the "Pfalzkeller" St.Gallen, professional organizations and employers are committed to the integration of people with performance limitations.

Mental health crisis at work: many employers know little about how to deal with it. (Image: Fotolia.com)

Several organizations of people with disabilities will address the topic of mental crisis - ways back to work on Monday, March 13, 2017 at the Forum in the Pfalzkeller in St.Gallen. According to Prof. Dr.med. Wolfram Kawohl, Chief Physician and Head of Psychiatry and Psychotherapy at the Psychiatric Services Aargau - he is present at the forum - it is possible to continue working despite mental illness in many more cases than previously thought. The field of application can be changed to create a better fit between employee and workplace.

Mental crisis: what to do?

There is uncertainty all around. The person concerned is afraid of losing his or her job, the supervisor is afraid of bringing up a sensitive topic, the therapist is afraid of violating confidentiality. The IV is often wrongly perceived as an adversary instead of a partner. A conversation can go wrong - but usually does not. But if you don't talk and the employee really has a problem, it will go wrong in any case.

Prof. Dr.med. Wolfram Kawohl, Chief Physician and Head of Psychiatry and Psychotherapy at the Psychiatric Services Aargau speaks on the topic of "Mental Crisis". (Photo: zVg)

How have employees with a mental illness managed to return to work together with their employer? Practical examples with participants present, together with expert advice and experiences from the audience, show the ways of return. The panel of experts consists of job coaching, psychiatry, occupational integration IV, law and insurance.

Register now

For the ninth time, the St.Gallen Forum in the Pfalzkeller is dedicated to the topic of work integration of people with a disability. The event is aimed primarily at employers from regional SMEs. At the aperitif, representatives of all organizations and the experts will be available to answer participants' questions. The forum is organized by Profil Arbeit & Handicap, Obvita, dreischiibe, Procap and Suva, and supported by the IV, SVA, the Employers' Association, Gewerbe St. Gallen, the Chamber of Industry and Commerce and "Wirtschaft Region St. Gallen". The event will begin at 6 p.m. in the Pfalzkeller. The forum lasts until 8 p.m.

Registration and further information on www.forumimpfalzkeller.ch

Avaloq continued to grow in 2016

Avaloq Group, a leading international fintech company and leading provider of integrated and comprehensive banking solutions, reports organic growth, higher margins and strong liquidity generation for the 2016 financial year. Six new customers joined the Avaloq community and 28 going-live projects were successfully completed.

(Image: Marko Greitschus - pixelio.de)

Swiss fintech company Avaloq's full-year revenue for 2016 was CHF533 million, up CHF10% from CHF485 million reported for the previous year. Earnings before interest, taxes, depreciation and amortization (EBITDA) increased by CHF41% to CHF82 million compared to CHF58 million in 2015, which was characterized by high upfront investments in new digital banking technologies, software as a service (SaaS) solutions and integrated business process outsourcing (BPO) offerings. EBITDA margin improved by 3.4 points year-on-year to 15.4%. The company reported strong cash flows with net cash from operating activities increasing by 100% to CHF 62 million and cash on hand increasing by 8% year-on-year to CHF 63 million. Net debt at year-end was 1.5x EBITDA.

"In 2016, we once again proved the attractiveness of our business model," commented Avaloq CEO Francisco Fernandez. "We saw strong revenue growth and increased profitability while continuing to invest in our offerings. Our transformation from a pure software company to a provider of integrated services is virtually complete and we are confident that our investments will pay off in 2017 and beyond. We intend to continue on the path to capital market readiness, which will also be reflected in greater financial transparency."

Avaloq continued to expand its business in 2016, investing in growth and acquiring six new customers, including Axion Swiss Bank, Arab Bank and Notenstein La Roche Privatbank. Liechtensteinische Landesbank, LGT Group and another large bank have decided to deploy Avaloq Banking Suite in additional international business areas. In addition, Deutsche Apotheker- und Ärztebank (apoBank) and Avaloq signed a contract for a project to evaluate future cooperation. Implementation project activities remained at a high level: 28 projects were completed in 2016 with a successful going live. These include the successful migration of HSBC Private Bank, Crestone and Maybank Private Wealth to the Avaloq Banking Suite, as well as the implementation of new digital solutions for several existing clients, according to the company.

Avaloq's customers include financial institutions and asset managers from around the world, who together manage assets of over CHF 4,000 billion with Avaloq solutions. Thanks to its growth, Avaloq has been able to create additional jobs and now employs people from 66 nations.

To the corporate website

The 100 Top Part-Time Employers 2016

Looking at the ranking of the 100 top part-time employers 2016 by Teilzeitkarriere.ch, one thing stands out: The cards have been reshuffled. In addition to a strong healthcare industry, companies with changed working time models are pushing towards the top of the 100 Top Part-Time Employers 2016.

Lidl Switzerland, which was ranked for the first time ever last year, is now at the top of the list of part-time employers with 1838 part-time positions advertised. Over the course of 2016, these were Part-time career.ch around 154,400 times. Three companies from the healthcare sector follow at some distance. (Zurich University Hospital, Hirslanden Private Hospital Group, Insel Gruppe AG) Manor (1207), last year's winner, can no longer hold its own at the top and slips to fifth place. Around 330 fewer part-time positions were advertised here than in the previous year. Aldi Suisse (1102) is also unable to maintain its very good positioning from the previous year and now occupies 6th place. The city of Zurich (1094) improves by 14 places to 7th place, followed by the canton of Berne (1084), which loses 6 places. Credit Suisse (1037) defends its strong positioning and ranks 9th. SBB (681) occupies 10th place.

Working part-time is becoming more and more trendy. (Image: Fotolia.com)

Promoting diversity in companies

The city of Zurich, this year for the first time in the top 10 of part-time employers, was the second Swiss city to launch an action plan for gender equality in 2009. Due to the positive results, the equality plan is now in its second term. Ursula Hess from the Human Resources Management of the City of Zurich explains that "the realization of equal opportunities for women and men in the company as well as the promotion of flexible working time models is a central point of the personnel policy of the City of Zurich. New positions to be filled are explicitly advertised for both genders and each with 80-100%. Accordingly, every time a job is advertised, it is checked whether positions can also be advertised with a part-time degree." The aim of these measures is to increase the proportion of the underrepresented gender to 35 percent, particularly in management positions. In most cases, the proportion of women is too low here. The city of Zurich employs over 28,300 people, of whom around 59 % work part-time. 44 % of women and 15 % of men work part-time.

Number of part-time positions on the rise

A very pleasing trend emerges when comparing the number of advertised jobs in the top 10. A significant increase in the number of advertised jobs can be seen. While there were around 8700 in 2015, there are already around 12,000 part-time positions in 2016. Teilzeitkarriere.ch lists 15,00 advertised part-time positions on the Internet every day, and the trend is rising. This is a clear sign and confirms once again that many company managements are already rethinking how to meet the demands of changing social values. The trend is toward flexible, individual and mobile working time models.

Part-time employers: up and down the ladder

Solothurner Spitäler AG is the climber in 2016. With 108 places gained, it is in position 70 in the ranking. On the other hand, UBS AG also makes a considerable leap. With 101 well-made places, it now ranks 20th. Zurich Insurance Switzerland also delivers a very good result with 71 places gained; it currently occupies 15th place. The BIT - Federal Office of Information Technology, Systems and Telecommunication - continues its high flight from last year (improvement +48 places) and improves again by 49 places to rank 31.

Charles Vögele Mode AG can be described as the relegated company in 2016, losing 51 places and now ranking 89th. The company's continuing loss-making business and the resulting store closures are certainly one reason for this. The department store chain Globus AG is also struggling with the difficult market situation in the retail sector. It has lost 32 places and is now in 60th position in the current ranking.

Industries under the magnifying glass

Retail, public administration and healthcare are the most strongly represented industries in the 2016 ranking of the 100 top part-time employers, an identical result compared with the previous year. A trend is emerging in the service sector. Here, interest in part-time positions seems to be growing; at any rate, significantly more companies are represented in the Top 100 Part-Time Employers ranking in 2016 than in the previous year. This year's ranking was newly categorized into 3 industries and a separate top 20 industry ranking was created. The healthcare sector is the most strongly represented sector in the Teilzeikarriere.ch ranking. Zurich University Hospital and the Hirslanden private hospital group share first place in the industry ranking, with Insel Gruppe AG close behind. Luzerner Kantonsspital and Spitex Verband des Kanton Bern follow. In the services/public facilities sector, the city of Zurich is ahead. The Canton of Berne and Credit Suisse AG follow in second and third place, while SBB, the Canton of Zurich and Zurich Insurance Switzerland take fourth to sixth place. In the retail sector, Lidl Switzerland leads the ranking, followed by Manor and Aldi Suisse. Aldi Suisse was overtaken this year by competitor Lidl. Migros, the largest retail company in Switzerland, takes 4th place in the industry's internal ranking of part-time employers, overtaking competitor Coop (5th place) for the first time.

Andy Keel, founder of Teilzeitkarriere.ch, notes that the first large companies (including Swiss Post, Swisscom, UBS, SBB) are systematically advertising positions with an 80-100% workload or in job sharing. "In addition to the improved reach in job recruitment," Andy Keel points out, "the internal impact is even more important. Thus, there is a reversal of the 'burden of proof' for line managers. Now a manager has to argue why it has to be a 100% job." This is leading to a culture change. First, it paves the way for a greater percentage of women in higher, skilled part-time positions. It leads to more part-time men and more employees in part-time retirement positions. On the other hand, it increases the attractiveness for Generation Y and Z in the labor market.

The top 50 part-time employers:

Caution with mass dismissal: Observe regulations!

"Three out of ten companies announce job cuts in 2017" was the headline in the Swiss media at the beginning of January 2017. For the employers concerned, it is essential to clarify whether there are "only" normal redundancies or a mass layoff. This is precisely defined in Articles 335d to 335g of the Code of Obligations together with the prescribed procedure. Violations of the regulations are associated with considerable costs.

The Swiss Code of Obligations defines when a staff reduction is a mass dismissal (Image: Fotolia.com)

For a mass dismissal within the meaning of the law, the number of terminations in relation to the size of the company is primarily decisive. In companies that usually employ between more than 20 and less than 100 employees, at least ten terminations are required for the mass dismissal rules to apply. In companies with 100 to 300 employees, at least ten percent of the workforce must be affected by the dismissals, and in companies with more than 300 employees, 30 or more dismissals constitute a mass dismissal.

In addition, the dismissals in question must be made within 30 days for reasons unrelated to the personality of the employees concerned. This means that only dismissals due to economic, technical or organizational circumstances are taken into account. Dismissals due to insufficient performance or undisciplined behavior are not included in the calculation. If there are mixed reasons for dismissal, the decisive reason must be identified in the event of a dispute.

Important: In the case of cessation of operations as a result of court decisions, as well as in the case of dismissals in bankruptcy or in the case of a composition agreement with assignment of assets, there is no mass dismissal within the meaning of the Code of Obligations. Other regulations apply.

Inform and consult employees before mass dismissal

If a company plans to make a large number of redundancies, it is essential to clarify in advance whether a mass redundancy is involved. If this is the case, the relevant provisions of the Swiss Code of Obligations must be complied with.

The following applies: Before the employer definitively decides on a mass dismissal, the employees must be consulted in good time. For this purpose, the employee representation or, if there is no such representation, the employees must be informed directly and appropriately about the reasons for the mass dismissal and the number and period of the planned dismissals. A copy of this notification must be sent to the cantonal employment office.

The employer must also give the employees the opportunity to submit proposals as to how the dismissals can be avoided or limited or their consequences mitigated. In this consultation procedure, the employees must be given a sufficiently long period of time. The employer is at least obliged to seriously consider the proposals. However, it is not necessary to give detailed reasons for rejecting them.

The obligation to inform and consult the workforce also exists if the mass dismissal has been decided by a foreign parent company without the influence of the Swiss subsidiary. In Switzerland, the Swiss subsidiary is the formal employer and in this capacity must comply with all legal obligations.

Information from the Labor Office: Start to the 30-day minimum notice period.

In addition to the initial employee information and after the employee consultation has been carried out, the employer must notify the relevant employment office in writing of the intended mass dismissal. A copy shall be sent to the employees or their representatives. The notification must contain the results of the employee consultation and all relevant information on the mass dismissal. The employees may also submit their comments to the Labor Office. The Labor Office is not required to verify whether the consultation procedure has been complied with. However, the Office shall, by law, seek solutions to the problems posed by the intended mass dismissal.

Important: An employment relationship terminated in the context of a mass layoff shall in any case end at the earliest 30 days after notification to the employment office or, in accordance with the contractual provisions, on a later date.

Obligation for a social plan

Companies with usually at least 250 employees that plan a mass dismissal of at least 30 employees within 30 days are obliged to draw up a social plan with the employee representatives. This sets out the measures to be taken to avoid or limit the redundancies or to mitigate their consequences. The subjects of the agreement are often internal job placement, customized outplacement including training, courses and further education, early retirement or severance payments.

Sanctions for employers in case of non-compliance with mass dismissal rules

If there is a mass dismissal and the rules of the Code of Obligations are not complied with, this has noticeable consequences for the employer at fault. According to Article 336 of the Code of Obligations, any dismissal that takes place in the context of a mass dismissal covered by the law without consulting the employee representatives or the employees is abusive. Any employee affected who raises an objection to his or her termination in good time is then entitled to a maximum of two months' salary. In addition, failure to report the dismissal of more than ten employees can be punished with fines of up to CHF 40,000.

Assemble a project team for mass redundancy

With regard to a mass layoff, it is advantageous to assemble a project team. In addition to management representatives and experts in the fields of law, tax, insurance and communications, this team should include a specialist for personnel issues in times of change. This is because a planned and necessary mass layoff is associated with considerable risks for the future of the company. In particular, unnecessary costs must be avoided.

The consequences of reputational damage and the negative impact on the morale of remaining employees associated with productivity losses are often underestimated. It is therefore important to organize and implement mass redundancies as smoothly as possible. The choice of the most suitable personnel measures for the benefit of the affected and remaining employees plays a key role.

Caroline Pfeiffer Marinho is Country Manager Switzerland at Lee Hecht Harrison in Zurich.

EOTEC AG: Stefan Schröder hands over to Martin Hänggi

At the headquarters of the company, which currently employs 41 people, the 33rd birthday of EOTEC AG was celebrated in a cultivated setting on the evening of February 1, 2017. With this birthday, the hour also struck for a generational change within the company management.

EOTEC AG: Stefan Schröder (left) hands over the helm to Martin Hänggi. (Image: zVg)

EOTEC AG in Muttenz is one of the leading Swiss companies in the fields of Video security, Communication systems, Media technology and IT Media. Stefan Schröder, the company's founder and CEO, looked back on the company's successful history as it celebrated its 33rd anniversary and said he was convinced that after more than three decades it was time for a breath of fresh air in the sails. "As a boss and as the captain of a ship, you have to be able to let go," he said. "You cannot set a new course and head for new destinations by holding on, but only by letting go."

Schröder has now handed over operational management to Martin Hänggi, who is to steer the EOTEC ship full steam ahead into the future and to new shores. The new Chief Operation Officer (COO) has already been with the company for years and is very familiar with today's market environment as well as EOTEC's corporate culture. "As an IT specialist, he brings exactly the training that is needed for such a task today," says Schröder. "He belongs to the upcoming generation and speaks the language of future customers. Moreover, he is characterized by his willingness to recognize and absorb new developments in good time."

In his speech, Stefan Schröder held that the world is becoming more exciting and challenging with increasing digitalization. "In order to keep up with the market, you have to constantly adapt and innovate as an SME," he said, symbolically handing over a ship's steering wheel to Martin Hänggi, with which he is to keep EOTEC always on the right course. Stefan Schröder will remain operationally involved in the company as Chairman of the Board of Directors and CEO. He compares his new role to that of a foreign minister who looks after the external stakeholders - first and foremost, of course, the customers.

More about the company

Stewi AG successfully manages succession

A change of ownership ensured a secure succession at the traditional Swiss company Stewi AG Winterthur.

Stewi AG products are inextricably linked to the drying of laundry. (Image: Jan Hummel / pixelio.de)

The linen hanging manufacturer, which has been operating under the name Stewi (STEiner WInterhur) since 1947, is one of the most traditional production and trading companies in Switzerland. The company, managed in the second generation by the founding family through Walter A. Steiner, was sold on January 31 to the two entrepreneurs Stefan R. Ebnöther and Lorenz M. Fäh, who will continue and develop the company in the spirit of the founding family. The whole transaction was successfully carried out with the financing partner Raiffeisen Schweiz AG. STEWI Holding AG took over all shares of STEWI AG and at the same time STEWI of Switzerland AG was founded, which mainly focuses on the international business. These two companies are also held by the two entrepreneurs Stefan R. Ebnöther and Lorenz M. Fäh.

Stewi, as the epitome of laundry drying and symbol of Swiss quality products, distributes its products in Switzerland and worldwide. The founding father Walter Steiner was considered a pioneer in the industrial production of rotary clothes dryers, which is one of the 100 most important Swiss inventions. In 2009 Walter Steiner passed away and the company was successfully continued in the second generation by Walter A. Steiner. "Having experienced Swiss entrepreneurs as successors for Stewi is a stroke of luck for all employees and partners", says the spokesman of the previous owner family and adds "we are happy to have found an ideal solution for our family business and wish Stephan R. Ebnöther and Lorenz M. Fäh much success with Stewi for the future".

To the company website

The ten biggest office miscues

Teamwork, collaboration, networking: Welcome to the world of work 4.0, at least that's the common perception. A new study by office experts Sharp Business Systems, in collaboration with the market research institute Censuswide, shows that this does not necessarily correspond to reality. According to the study, one thing above all applies in everyday working life: everyone is their own person.

Office mores everywhere: Are collegiality and teamwork pure wishful thinking? (Image: Sharp Business Systems)

No one for all, all for none: this is roughly how the results of a survey conducted throughout Europe could be summarized. Even though the study mentioned above was actually about "IT satisfaction in European companies," some of the answers suggest that the dream of (IT-supported) teamwork has been shattered - in favor of the office mores that still prevail.

Sharing information? Missing

For example, almost half (46 percent) of respondents say that comprehensive sharing of information is not a matter of course in their day-to-day work. This means that one of the most important basic prerequisites for successful collaboration is not in place or is only in place to a limited extent - which in turn leads to inefficient workflows and has a negative impact on the company balance sheet. Just under 38 percent of employees blame this primarily on the technical equipment, which makes it difficult to share information with colleagues.

Watch out, colleague pig

The study also reveals a number of ego-related behaviors that dominate everyday office life and explicitly counteract the team concept. These include behaviors with serious consequences, such as a lack of care with passwords, which have a detrimental effect on the company's success. However, trivial and equally annoying habits that gradually lead to bad moods among colleagues also cause great damage in the long run. Empty printer trays, for example, are frequently mentioned here because a colleague has once again failed to refill the paper tray - this is something that one in two (50 percent) experience on a regular basis, and a further 23 percent admit to frequently failing to refill the paper tray themselves.

The top 10 office miscues:

  1. Forgetting printed pages in the printer tray (84 percent)
  2. Secretly changing the temperature of heating/air conditioning (79 percent)
  3. Do not refill paper in the printer (73 percent)
  4. Move documents/change folder structures arbitrarily (70 percent)
  5. Password and access data wasted (64 percent)
  6. Continue to work on own to-dos in meetings (61 percent)
  7. Interrupting others (58 percent)
  8. Ignoring technical problems with shared devices (54 percent)
  9. Changing templates or not adhering to specifications (49 percent)
  10. Important information is not shared (46 percent)

Swallowing anger or venting it?

Although they regularly suffer from these behaviors on the part of their colleagues, 27 percent of those surveyed still prefer to simply look past them and swallow their anger. 26 percent call the responsible colleague to account by e-mail, if possible, or complain to others. Another 21 percent stick a note at the scene or in a place in the office that is clearly visible to everyone. Things are apparently particularly uncompromising in the area of human resources management: Here, 35 percent of those surveyed stated that they prefer to vent their anger by notifying their supervisor directly. "Almost every employee knows such behaviors from personal experience and accepts the associated annoyances and disadvantages as part of working life," says Alexander Hermann, Vice President at Sharp Information Systems Europe. "If you look behind the scenes, however, we are dealing with a serious problem here: The team spirit suffers considerably or, in the worst case, is non-existent. If serious problems such as a lack of information exchange are added to the mix, a company as a whole quickly finds itself on the losing side. So it's imperative that companies create the best possible conditions to ensure this exchange - This applies to the physical working environment as well as the technical equipment and the corporate culture as a whole, which should focus on the employees."

Source and further information:  Sharp

Detailed results of the study are available here.

Leadership hotline expands network

The leadership hotline, contact point for entrepreneurs and executives in various acute problem areas in everyday business life, has expanded its network with two competent personalities.

The management hotline offers immediate support for problem areas in the day-to-day running of a company by calling 071 523 88 88. Experts from various disciplines such as HRM, marketing, finance, law, communications, IT and strategy are available when acute problems arise. The management hotline is also available in the event of imminent danger to life and limb (such as suicide threats by employees) and immediately forwards inquiries to specialists.

Adds to the Leadership Hotline network: Mark Widmer of Licht LRC.

The Leadership Hotline team, led by management consultants Bettina Osterwalder and Guido Kriech, was recently expanded to include two additional network partners. On the one hand, Mark Widmer from Light LRC AG thanks to his experience in various industries as a sales trainer in questions and challenges in the areas, sales and customer acquisition available. "As a sales trainer at Umberto Saxer Training AG, one of the most renowned sales training companies in German-speaking countries, I accompanied a company in Germany as a trainer and coach, which in only 6 years developed from 2 million euros in sales and 11 employees to 97 million euros in sales with over 100 employees. This in a pure displacement market. Licht-LRC AG complements the management hotline when it comes to questions of building, expanding and training sales organizations. Because as a manager one is always confronted with the question: 'Why are we not reaching the sales targets?' Here, with our experience, we can often and quickly find new approaches that lead to success," says Mark Widmer.

On the other hand, Christian Götz from BESTSEC could be won as a network partner. He says about his commitment to the management hotline: "With our physical security solutions, a solid foundation is created for the customer, which supports the processing in the event of an incident. Every company offers different requirements, these must be included in the solutions. With this know-how, from the planning of the security-related trades, to the investigation of irregularities, a gain is created for every customer."

The services of the Leadership Hotline are available by subscription. More information is available here.

 

How companies master the entry into Big Data

If a company wants to successfully implement the topic of big data, it should first develop application scenarios; then develop the necessary data sources and finally evaluate the data with a mix of tools.

Big Data: a huge collection of data from a wide variety of sources. (Image: Fotolia.com)

In the face of aggressive competition, only companies that react quickly to current market events can survive. Companies that use big data as a source of information are particularly efficient.

Databases push limits

Big data comprises data from different sources, which are available in various formats and are constantly updated. However, they can hardly be processed into usable results using conventional means: relational databases fail due to the volume of data and ETL processes are too slow and have difficulties with the diverse data formats. The complexity of the data can therefore only be efficiently managed with the use of special Big Data technologies.

Data helps improve business processes

Getting started with Big Data processing always begins with scenarios of how data can help improve business processes or change business models. Once the projects have been identified, it must be clarified whether all the necessary information is available. If this is not the case, new data sources must be tapped - such as newsletters, landing pages, social media, Google Analytics or online portals and databases.

Now the data can be prepared, analyzed and graphically displayed with tools. However, there is no single tool that covers all functions. Only the linking of different solutions allows the adjustment to individual needs.

Five tips for Big Data projects:

  1. Department managers and specialists define which results are to be achieved.
  2. Data experiments reveal interesting correlations, yielding new insights.
  3. The data can be prepared with metadata without adjusting the data source.
  4. The traceability of data models should be guaranteed at all times.
  5. Use available Big Data technologies instead of developing your own solutions.

About the author: Cyrill Durrer is a Data Scientist at Oyatec in Lommis, Switzerland

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