maxon Group reports record results for 2019

The maxon Group, headquartered in Sachseln/OW, achieved a new record result in the 2019 financial year. The company increased sales by around CHF 40 million year-on-year to CHF 567.8 million (+7.9%). This means that maxon Group has more than doubled its sales in the last ten years.

The maxon Group can look back on an extremely successful 2019 financial year. (Image: maxon Group)

The maxon Group achieved a new sales record in the 2019 financial year, despite a noticeable economic slowdown worldwide. Cash flow fell to CHF 44.9 million (previous year 55.7 million), due to the resurgence of the Swiss franc against the euro, goodwill amortization at the UK company Parvalux, which was acquired in 2018, and the conversion of Group-wide IT to the new next-generation ERP solution. "In 2019, we again invested a lot of time and money to make maxon Group fit for the future," says Karl-Walter Braun, majority shareholder. "Due to the healthy financial situation, we have been able to make all investments from our own funds. We are continuously adapting the Group's organization to the new size of the company in order to be able to handle future growth," says Karl-Walter Braun.

Pilot project with federal certificate of proficiency

Compared to the previous year, the number of employees increased by 125 to 3,050. 15 apprentices successfully completed their training. Since 2018, maxon has also offered employees the opportunity to obtain a federal certificate of proficiency as an automatic assembler. "The vocational training class started in 2018 with eight female employees aged between 25 and 50, many with a migration background and family," says Karl-Walter Braun. The training program, which maxon launched together with the canton of Obwalden and in which more than 20 employees are now participating, is the first pilot project in this form in Switzerland.

Supplier of complete mechatronic drive systems

maxon has been investing a high single-digit percentage of sales in research and development for years. In 2019, investments amounted to over CHF 38 million. "Around 340 R&D employees ensure that we are constantly developing and innovating. We have long ceased to be a pure electric motor manufacturer, but are continuously developing into a supplier of complete mechatronic drive systems, consisting of precision electric motors, high-performance gearboxes and intelligent control electronics," says Eugen Elmiger, Board Delegate and CEO. The company benefits from the fact "that we can design and produce gearheads, electric motors and control electronics ourselves within the Group," says Elmiger. This has enabled maxon to act flexibly and quickly "to develop, manufacture and supply motors for respirators and linear drives for laboratory automation to evaluate corona tests," says Elmiger.

Mars rover with motors from the maxon Group

The sectors with the highest sales are medical technology and industrial automation and robotics. Other large markets are measurement and testing technology, aerospace and the automotive industry, where a major order for urea injection in trucks (AdBlue Technology) has had a positive impact. In international space programs, maxon is an important partner. This summer, for example, the next NASA rover will be launched to Mars - equipped with 16 maxon motors.

Globally active and broadly positioned

Following the rapid growth of more than 15 % in 2018, sales in Sachseln declined slightly, as expected. The headcount rose to 1,316, with most of the increase taking place in the indirectly productive area in order to cope with the increased organizational effort and complexity within the Group. For Sexau/D, 2019 was the most successful year in its history. Sales increased to EUR 80.9 million, with a slight decrease in the number of employees. In Hungary, sales increased by a good quarter to over CHF 25 million. Around 500 people are now employed in Veszprém/HU. In South Korea, sales rose by around 35 % to just under CHF 40 million. In Taunton/USA, two engine lines went into operation during the year. Various major US customers in regulated markets such as medical technology have already given their consent for their products to be manufactured or finished in Taunton/USA in the future. Parvalux in Bournemouth/UK generated sales of CHF 25.8 million in its first year at maxon with around 180 employees. With Parvalux products, the maxon Group is taking an important step towards becoming a complete system supplier of small and micro motors up to geared motors of up to 1.5 kW. Meanwhile, a new manufacturing and administration building is being built in Lyon/F.

Somewhat gloomier outlook for 2020

The maxon Group is globally active and broadly positioned in the markets and has a solid foundation to be able to maintain its position as a global market leader in the future. Order intake for the second half of 2020, except for medical technology products, is still weak, says Eugen Elmiger. "We therefore currently anticipate a sales reduction of around ten percent compared to the record year 2019."

Source and further information

Heinz Karrer steps down as economiesuisse president in September

At the beginning of the year, economiesuisse President Heinz Karrer decided to hand over his office at the end of September after twelve years on the board of the business umbrella organization and seven years as its president. The Board Committee unanimously recommends Christoph Mäder to the Board for election as the new President of economiesuisse.

Heinz Karrer will not stand for another term at the end of September. (Image: economiesuisse)

Heinz Karrer has been on the board of the business umbrella organization economiesuisse since 2008, and has been its president since 2013. His fourth term of office on this body will regularly end in September 2020. Heinz Karrer decided at the beginning of the year not to run for another three years. He will thus also relinquish the presidency in the fall after seven years.

Heinz Karrer took over the presidency of economiesuisse in a difficult phase for the association. Resignations at the top of the association, the announced departure of a major member association, and a lost referendum were major challenges for the association. After taking office, Heinz Karrer quickly started the process of filling the position of director. With the election of Monika Rühl as the new Chairwoman of the Executive Board and further management appointments, organizational stability and calm returned step by step. The association was able to realign itself and return to its original operational strength and professionalism.

Positive balance under the presidency of Heinz Karrer

During his seven years as president, Heinz Karrer has consolidated and further developed the association's internal structures and processes and strengthened member involvement and loyalty, for example by creating new decision-making bodies with executives from the member organizations. In this way, he has succeeded in giving the association's decisions and positions broader support and creating an important prerequisite for greater unity within the umbrella organization, economiesuisse writes. In addition, governance was improved under Karrer's tenure by initiating a strategy committee and a personnel committee within the board.

Above all, however, Heinz Karrer has strengthened economiesuisse's genuine role as the umbrella organization of the Swiss economy by accelerating the development of the association's communications, according to economiesuisse's further assessment. This is also reflected in the positive course of many referendum campaigns: Of the 19 referendum campaigns that economiesuisse has conducted under Heinz Karrer, the association was able to successfully conclude 17 campaigns in favor of Switzerland as a business location - most recently, for example, against the self-determination initiative, for tax reform and AHV financing, and for the implementation of an amendment to the EU weapons directive (Schengen/Dublin). Only twice was economiesuisse unsuccessful: on the mass immigration initiative and on corporate tax reform III.

Intensified exchange with politics, business and the public

Finally, Heinz Karrer has launched a new "Business and Society" program, with which the association will stimulate and intensify long-term dialog with the population about the economy through various initiatives. At the same time, the aim is for business representatives to talk directly with people to find out what concerns them and where the shoe pinches. With great personal commitment, Heinz Karrer himself has also cultivated open dialog with politicians, the media and the public - always respectful, but also always persistent and, above all, fact-based. In this way, he successfully represented the concerns of companies in numerous important dossiers and thus increased the association's ability to assert itself.

"It has been an exciting and interesting time for me over all these years, but above all a great honor to be able to represent this important organization to politics, business and the public. I am grateful for that," he says looking back. Now Heinz Karrer wants to turn to other professional activities from October 1 - i.e. after the referendum on the termination initiative.

Christoph Mäder to be successor

At its meeting today, the economiesuisse Board Committee considered the succession to Heinz Karrer and is now unanimously recommending that the Board elect Christoph Mäder (born 1959) as the new President at its next meeting. Christoph Mäder knows economiesuisse extremely well, having already been a member of the Board Committee from 2008 to 2019 and Vice President of the association from 2011 to 2017. Christoph Mäder grew up in the canton of Aargau and qualified as a lawyer after studying at the University of Basel. After working as a research assistant in constitutional and administrative law at the University of Basel, he spent several years with the Aargau Chamber of Commerce and Industry before serving as lead legal counsel for Sandoz and Novartis from 1992.

To become the new president of economiesuisse: Christoph Mäder. (Image: zVg / economiesuisse)

In 2000, Christoph Mäder joined the Syngenta Executive Committee, where he was responsible for various corporate functions - including Legal, Tax, Patents & Trademarks, Health/Safety & Environment, Governance, Risk Management & Compliance - and for all Group activities in Switzerland until 2018. During his time at Syngenta, Christoph Mäder also served for many years as President and Board Member of scienceindustries, the Swiss trade association of the chemical and pharmaceutical industry.

Christoph Mäder is a member of the Board of Directors of various national and international companies, such as Bâloise Holding AG, Ems-Chemie Holding AG and Lonza Group AG. Since 2019, he has been a partner in the law and notary firm Becker Gurini Hanhart Vogt in Lenzburg. In addition, he is a member of various advisory boards and also holds functions in non-profit organizations.

www.economiesuisse.ch

New B2B offerings from Sunrise make digital work easier

The Corona situation confronted many companies with new realities: How to ensure the accessibility of employees in the home office? What is needed for the internal communication flow? And how much can it all cost? Answers to these questions are provided by new B2B offers from the telecom service provider Sunrise.

Digital working on the move or in the home office: New B2B offers from Sunrise meet the needs of companies. (Image: Sunrise)

From one day to the next, banishing employees to the home office while keeping the business running: This caught many SMEs unprepared. Studies According to the survey, digital collaboration left much to be desired in many places. According to a survey by the telecommunications service provider Sunrise, 45 percent of the companies surveyed were not sufficiently equipped. The most common problems were, for example, too little experience with working in a home office, insufficient bandwidth for Internet connections or telephony that was not integrated into collaboration solutions. Many employees also lacked the appropriate equipment for working from home - this could be seen, for example, in the sharp increase in laptop orders in online retailing.

Efficient digital work

Sunrise now wants to take the changed needs of B2B customers into account. Switzerland's second-largest telecom service provider is launching "Unlimited Mobile Workplace 2.0," a new offering with a comprehensive business connectivity portfolio consisting of mobile subscriptions, Work Smart and network solutions. These are available individually or in combination and offer everything needed for efficient digital working, according to Sunrise. The size of the company is irrelevant, as is whether the company operates locally, regionally, nationally or internationally. With just a few clicks of the mouse in the Sunrise Business Portal, every company can put together the perfect solution for each individual employee.

New Business Mobile subscriptions with 5G, Business Priority, 3 extra SIMs

There is now a choice of 4 flat-rate subscriptions for unlimited calls and unlimited data usage. Customers only have to decide whether they want to use their smartphone primarily nationally or internationally, including roaming. According to the company, the combined premium services available with the new Business Mobile subscriptions are "revolutionary": With high-speed 5G, for example, mobile Internet connections of up to 2 Gbit/s are possible. This actually makes logging into WLAN connections superfluous, as Robert Wigger, CBO of Sunrise, explained during a presentation for the media. And if bottlenecks do occur - for example, if urgent business needs to be done at a major event - you have the right of way on the mobile network thanks to Business Priority. And the new Business Mobile subscriptions can be used not only with smartphones, but also with other devices.
like tablet and laptop can be used. There are 3 extra SIMs for surfing. The new Business Mobile subscriptions are also available as a basic version with 4G+, Standard Priority and 1 extra SIM with the same flat-rate services. The monthly fees for the Business Mobile basic subscriptions are then CHF 15 lower.

Business Voice: Digital work becomes uncomplicated

Smart companies choose flexible and cost-effective solutions such as Microsoft Teams including integrated telephony. This is now also offered by Sunrise: Fixed network telephony can be easily integrated into Microsoft Teams. Corporate customers determine individually for each employee which service package is needed, e.g. Voice Flat Switzerland (Business Voice M), Europe or even worldwide (over 200 countries). This ensures maximum flexibility and saves unnecessary costs. This solution is currently unique, says Sunrise. No other national telecommunications provider currently has a comparable fixed network telephony offering for B2B customers. The Unlimited Mobile Workplace can be set up with just a few mouse clicks. Microsoft Teams can be installed on a variety of devices (smartphone, tablet, laptop, PC), allowing employees to benefit from many different options for when, where and how they work while stationary and on the move. Corporate telephony via the landline number is available at all times for incoming and outgoing calls.
ensured, as well as video conferencing, collaboration, access to documents, etc.

Business Connectivity: Everything very simple

Simplicity seems to be the general credo for Sunrise's new B2B offerings. With Sunrise Business Connectivity, there is now only 1 product, and there is no longer any differentiation between Internet bandwidths with different prices. For CHF 59 per month, the telecom service provider offers Internet speeds of up to 1 Gbit/s and automatically always the fastest Internet connection available at the respective location via 4G/5G, glass or copper. With this basic offer, the customer chooses whether he wants Internet access only or site networking or both. The rest is configured and set up fully automatically. As additional premium services, scalable and modular configurations of additional services can still be made, such as guaranteed bandwidths, fixed Internet addresses, quality of service, different service levels, etc. Existing Sunrise customers can migrate to the new offerings without any problems.

More information: www.sunrise.ch/business

The end of working on site? Management consulting according to Corona

Management consulting - that means working on site and with changing customers. However, since traveling has been virtually impossible during the last few months, consulting firms have had to rethink at short notice: remote working and video conferencing from the home office have proven to be successful strategies - a model that could also offer economic and logistical advantages in the future.

Wilhelm Heckmann, Managing Director at CNT Management Consulting AG in Switzerland, explains how his company has met the challenge and which trends will hold up after Corona. On-site work will decrease in consulting. (Image: zVg)

With the gradual easing of the Corona measures, the first traces of the crisis in the Swiss economic area are beginning to show. In order to be able to comply with the exit restriction, many companies have had to restructure their business practices in recent months and adopt new approaches. Wilhelm Heckmann faced a particular challenge as he simultaneously launched the Swiss operations of his SAP consultancy. "To protect our employees and customers, we immediately switched to a 100 percent home office," says Heckmann, explaining CNT Management Consulting AG's approach. Even at the new location in Zurich, all ongoing projects had to be continued via remote working and customer contacts held via digital conferences and meetings. Nevertheless, this extensive change did not dampen the demand for SAP consulting: "The changed conditions were received constructively and calmly by our clients - we were even able to win new customers with whom we now work completely remotely," explains Heckmann. With the gradual return to normality, the question now facing many consulting firms is which of these practices will endure and what new "best practice" models might look like for the future. According to Heckmann, consultants should be prepared for some innovations, but digital working will not completely replace personal contact with clients.

Consulting becomes more digital - and helps save money

During the Corona crisis, many companies switched to digital communications to keep in touch with their employees and customers and greatly increased their skills in using the relevant tools. "We expect that correspondence with customers will take place more frequently via the Internet in the future. Above all, because video conferences can be scheduled flexibly and at short notice," explains Heckmann. Management consultants should therefore familiarize themselves with the most common tools and make spontaneous correspondence possible while on the road. On the operational side, Heckmann sees a similar trend: during the contact restrictions, many companies have had their first positive experiences with remote working, and confidence in working at a distance has risen sharply. Many tasks that previously had to be completed on site can therefore increasingly be handled from the office or home office in the future. For customers, this has the advantage that travel and accommodation costs can be saved at the same time as less time is spent.

No more working on site: then there are virtual coffee breaks 

At the same time, it is particularly important in consulting to create trust and find a common human level. "A short personal conversation between two meetings or a shared coffee in the company cafeteria can often have more impact than a two-hour technical lecture," says Heckmann, explaining the main issue of remote working. When working from a home office, on the other hand, many things are different: There are no chance meetings in the hallway, assessing participants' reactions and presenting data in video conferences is significantly more difficult, and the lack of exchange with customers and colleagues impairs the sense of togetherness. For this reason, CNT introduced virtual coffee breaks and after-work sessions, among other things, which were particularly important for employees at the new location in Zurich. To separate private and business matters, Heckmann advises using a separate video service for such meetings. In order to find a personal level on the Internet, consultants should also always switch on their camera during digital conferences and ensure high image quality and transmission rates. Video services that also make it possible to share presentations and digital whiteboards are particularly suitable here.

Why personal contacts are irreplaceable

However, Heckmann believes that digital communication and remote working will not completely replace personal customer contact and on-site work. "If you work entirely from home or remotely, the negative effects will outweigh the negative effects in the long term - it's simply because we are social beings," Heckmann explains. The physical presence of a consultant is irreplaceable, especially when it comes to acquiring new customers and managing change and conflict, when it comes to showing closeness and building trust. In the future, consulting will primarily be about finding a good balance, for example, by using consultants on site who work with remote support from the company center. In CNT's new Swiss office, "The Circle," in Zurich, Heckmann therefore wants to make many work processes agile and implement the learnings from the last few weeks in a meaningful way. Together with his team, he supports customers in the life science, pharmaceutical and medical technology, mechanical and plant engineering, engineering and construction, manufacturing, and equipment and component manufacturing industries.

Source and further information: CNT Management Consulting AG 

New eCommerce digital transformation capabilities for SMEs

Global cloud POS vendor Lightspeed is introducing new eCommerce capabilities to meet the growing demand for additional touchpoints for unadulterated omnichannel shopping from retailers and restaurants.

Lightspeed launches new eCommerce capabilities and omnichannel solutions for SMBs. (Image: Lightspeed)

With the economy reopening after the lockdown, many businesses are facing new realities. For example, commerce is shifting toward fast and efficient online shopping and personalized experiences for limited-time store visits. With this in mind, Lightspeed has enhanced its eCommerce onboarding process with 24/7 customer service for new and existing merchants, supporting increased customer requests and volumes as they move online and integrating the latest features into their operations. Recent additions include Live Preview themes, which allow merchants to test the look and feel of their online store before it effectively goes live, and Multi-Location Inventory. This gives SMEs the ability to show their customers inventory availability for all warehouse locations online, so no sale is missed. Merchants can also take advantage of a variety of extensions available in the app store that work seamlessly with the multi-channel and multi-currency system, opening up a new world of sales opportunities.

Efficiency increased thanks to omnichannel solution

One of the first to use Lightspeed's new functionalities is Daniel Bischoff from Enchanté Concept in Inwil. "Lightspeed was one of the first providers in Switzerland to offer an Omni solution," he says. "So we were one of the first Swiss customers to apply the omni solution for our stores & webshop. Lightspeed's omnichannel solution has extremely increased our sales capabilities and efficiency." In fact, Lightspeed saw a 400 percent increase in eCommerce volume processed by its retailers in April 2020 compared to February. This clearly demonstrates that retailers who deployed Lightspeed's eCommerce solution to support their online business were able to quickly adapt to changing consumer behavior during and after the COVID-19 pandemic.

Further eCommerce functions in the pipeline

The following digital tools will also be available for Lightspeed users in the near future:

  • Lightspeed shipping: an enhanced shipping brokerage service so Lightspeed merchants have instant access to shipping rates and labels through Lightspeed eCommerce.
  • Curbside Pick-Up: Enables customers to shop conveniently and flexibly at the roadside.
  • Personalized Shopping: Allows customers to make appointments with their favorite retailers in a risk-free environment and benefit from the greatest possible care from the
    to benefit from the expertise of our staff.

"Lightspeed is a company that helps retailers and restaurants go digital. By introducing these eCommerce capabilities, we are able to provide immediate
business needs of SMEs," says Dax Dasilva, founder and CEO of Lightspeed. "Omnichannel is no longer a nice-to-have, but a must-have."

Source and further information: Lightspeed

Data Migration International: the success story continues

A success story from the Swiss IT industry: Data Migration International (DMI) achieved the best result in the company's history in the first quarter of 2020 and continued the double-digit growth of 2019 in terms of revenue and number of employees. While customers' priority is currently on cost reductions, project plans for digitization and automation remain valid.

Data Migration International can continue to present successful business figures. In the picture: Thomas Failer (left) and Tobias Eberle. (Image: zVg)

Accelerated digitization and automation point the way out of the current crisis. After all, they rightly promise cost savings, higher productivity, new products and services better tailored to customer needs - the basis for stable growth in the future. Companies are well aware of the central role played by the quality of their data - especially the historical data containing intellectual property and knowledge about customer history - and the ease with which it can be accessed. "In addition to operational as well as customer experience data, historical information determines the current as well as future value of companies. Radically simplifying and cheapening the lifecycle management of this information not only helps save costs in the short term and support current business initiatives such as mergers & acquisitions or carve-outs much more flexibly than before. Rather, it creates a solid, technically modern and economically attractive, in short, resilient basis for all major digitization projects. These include, for example, the transformation to SAP S/4HANA or business processes and models based on Big Data, which rely on the highest data quality," explains Thomas Failer, founder and Group CEO of Data Migration International.

Well-filled pipeline and positive outlook

The knowledge of how to build vehicles efficiently and with consistently high quality is older than the design of an electric car and the corresponding control software and is not losing its value. The human body, its size and dimensions are not subject to the same changes as viewer tastes in series and films; even dress patterns from the 1950s therefore continue to be part of the valuable intellectual property of a textile company. Machinery and equipment, on the other hand, have a life cycle of several decades, so not only blueprints but also maintenance reports over this period hold valuable insights. These can provide a great service in the development of future products, even if the software share in them or in their manufacture will be incomparably greater in the future. The value-creation potential inherent in historical company information explains the further increase in interest in JiVS IMP. For example, the increased marketing measures since 2019, including sponsorship in racing, have significantly increased the number of leads. Around half of the 1500 leads counted last year were from large companies, the other half from SMEs. "This is a very pleasing result and, in addition to the sheer quantity, means that the quality of our pipeline of sales opportunities is also as high as it has ever been. The measures have therefore borne fruit and massively increased our profile in the target markets of Switzerland, Germany and the USA. This explains to a large extent the fact that big names such as SAP, KPMG and Deloitte, as well as authors of management books, have taken notice of us and are collaborating and publishing with us," Failer analyzes. "What's more, our subscription model also makes it easier than ever for our customers to opt for our JiVS IMP platform from a business point of view. Although this reduces the amount of revenue per order, it will give our business an additional boost. So the outlook remains positive, and we are sticking to our double-digit growth targets."

Corona and the current situation

Since the lockdown in March, DMI has been focusing on digital formats and regularly organizes webinars in German-speaking countries and in the USA, each of which attracts hundreds of participants. This results in a well-filled pipeline of potential buyers. Most of these planned projects are aimed at decommissioning legacy systems and business scenarios such as mergers & acquisitions, but also increasingly at optimizing data quality. Says Failer: "This trend was already emerging before Corona due to strong market movements and turbulence in sectors such as the automotive industry, but intensified once again during the crisis." In no case, however, do interested parties want these more short-term initiatives to come at the expense of their long-term strategic digitization projects; on the contrary, in everything they are currently planning and doing, they are simultaneously looking for new ways to master digital transformation more easily and with less effort. "Admittedly, they are postponing the corresponding projects to the coming year in some cases," Failer notes. "But the positive experiences that customers are having with JiVS IMP as part of their current projects are making them realize very quickly what potential they can also achieve with the help of our platform in other application scenarios, right through to digital transformation projects."

Global Move with SAP

In order to facilitate the transformation to SAP S/4HANA for existing SAP customers and to accelerate the corresponding projects, SAP has launched the SAP S/4HANA Movement program. The Movement program differentiates between four main phases in the transformation, starting with the identification of the strategy, through the concrete design of the project and the selection of the appropriate technologies, approaches and solutions, to the continuous optimization of the new environment and the processes based on it. JiVS IMP supports all phases of the Movement program, in particular due to its high degree of automation and simplification potential - through the automated separation of operational from historical data. Moreover, the benefits that can be achieved with the help of the platform do not remain a one-off effect, but can be integrated into a continuous optimization cycle.

In addition to innovations at the product level, DMI's new corporate structure, introduced last year and geared towards internationalization, supports global cooperation with SAP. In 2019, for example, not only was the international group of companies established, but also the first foreign subsidiary, Data Migration International Americas LLC, based in Dallas, which employs a powerful local sales team. In addition, the management team was expanded to include proven industry experts and new roles such as Chief Operating Officer (COO) or Chief Marketing Officer (CMO); the latter is based in the U.S. and manages global marketing activities from there. "Even though the current situation has impressively demonstrated the strength of virtual and distributed working and will determine everyday life even more than before, as a Swiss company we are expressly committed to Kreuzlingen as our headquarters and central development location," Failer emphasizes.

Data Migration International's growing partner ecosystem

More and more service providers are also recognizing the potential that lies in the end-to-end management of historical data and documents. DMI is currently holding in-depth discussions with three to four potential partners every week. In total, the Swiss company is currently working with more than twenty service providers on customer projects. DMI has already entered into a formal partnership with five of them, including most recently in the German-speaking region with SAP partner Orbis from Saarbrücken or in South Africa with the Data Management Partner Pty Ltd. Internationalization and increased cooperation with SAP have also aroused the interest of large, globally active consulting companies and system integrators in JiVS IMP. These include in particular KPMG and Deloitte, at whose events for customers and interested parties DMI is increasingly appearing and presenting the technical and business advantages of its platform for information management.

JiVS IMP: separate, automate, simplify, save

In order for history to become a source of higher value, it is important to separate operational and customer experience data from historical data and to manage the lifecycle of historical information separately on a dedicated Platform to manage. This approach has numerous advantages: Significant cost savings occur even in the short term because the legacy systems can be completely decommissioned after the information has been separated and outsourced. As a result, operating costs can usually be reduced by around 80 percent lower. What's more, no upfront investment is required, as JiVS IMP can be subscribed to as a service, as is customary in the cloud age, which reduces amortization times to a minimum.

New services from Swisscom for SMEs

What can my IT already do today and where is there still potential? Swisscom's ICT Assessment provides answers to these questions. And with My Service Business, Swisscom is now offering small businesses and self-employed people all-round technical support.

Swisscom's new services include an ICT assessment. (Image: Swisscom)

In the wake of the new challenges currently facing microenterprises and a large proportion of SMEs, IT and telecoms service providers are coming up with new or additional offerings. New services from Swisscom are designed to relieve the burden on SMEs.

ICT Assessment

After the lockdown, many SMEs are working more digitally than ever and are dealing more intensively with digitization issues. They are also concerned about the extent to which their own IT environment can keep up with the challenges of the digital world. Swisscom's ICT Assessment aims to provide an answer to this question. This offer is aimed at SMEs and promises a comprehensive analysis of the ICT environment, i.e. the telephony and IT infrastructure. A team of Swisscom experts takes stock of the situation, identifies potential for improvement and uncovers risks. Product-independent recommendations for action are then summarized in an assessment report. According to the telecommunications service provider, all this is done at a fixed price. An additional management presentation can be booked as an option. The ICT assessment is now available in German. For French and Italian-speaking customers, the market launch will take place in fall 2020.

Service package for small businesses and self-employed

Many SMEs have introduced home offices and new digital tools in recent weeks. The increasing digitalization of the way we work brings new opportunities, but it also creates new tasks. This is where Swisscom wants to come in with a new service package: With My Service Business, the telecoms service provider relieves small businesses and the self-employed of technical concerns so they can concentrate on their core competencies. The service package is aimed at businesses with up to six employees and includes all-round support for all office devices (PCs, smartphones, printers) and operating systems as well as Microsoft 365 applications. This includes, for example, setting up applications, data backup and synchronization, and technical support in the Swisscom Shop, on the hotline or on site.

More information about Swisscom's services: ICT Assessment / My Service Business

Industry associations ASCO and EXPERTsuisse want to cooperate more closely

ASCO, the Swiss Association of Management Consultants, and EXPERTsuisse, the expert association for auditing, taxes and fiduciary services, have decided to cooperate closely in the future. For the time being, the cooperation includes collaboration on the content level and in the area of continuing education.

ASCO and EXPERTsuisse will cooperate more closely in the future.

Since the Corona crisis at the latest, everyone should be aware that the complexity of the economy and society is very high and that there is no such thing as complete security. However, it is essential to be able to navigate entrepreneurially even in difficult times. In the Swiss economy, companies are mostly supported in this by auditing and consulting firms that are members of ASCO or EXPERTsuisse. It is precisely these two associations that are now entering into close cooperation, because it is now all the more important to make joint contributions to a resurgent Swiss economy.

Innovation before tradition

The two associations have a strong history, but innovation is more important to them than tradition. That's why, for the past four years, they have been working with other associations to modernize Switzerland's outdated labor laws. It was not only the Corona crisis that showed that more self-determined working must be made possible on a legally solid basis, among other things for the purpose of reconciling work and family life. However, the points of contact between the two associations go far beyond common political interests. Both associations are committed to quality and expertise and together represent the profession of the Swiss audit and consulting industry. Accordingly, there is also a joint effort to further strengthen the promotion of young professionals and, in addition to training courses, to offer ongoing further education within the framework of a qualification system and to be able to exploit synergies. The cooperation thus concerns strategic and operational issues. The latter lead to the fact that the ASCO office will be located in Zurich at Stauffacher 1 at EXPERTsuisse as of January 1, 2021.

ASCO and EXPERTsuisse with joint events

The two industry associations also want to cooperate more closely at the level of their events and training courses. For example, ASCO will be a partner at the "EXPERTsuisse Annual Conference" on September 15, 2020 on the topic of "Safe in uncertain times". ASCO, on the other hand, will invite the members of EXPERTsuisse to its events.
The professionalization in the teaching of counseling competence - with a recognized educational offer as CAS and the international qualification with the CMC - will in the future offer the members of both associations a foundation to enable younger professionals in particular to enter the field of counseling in a structured way.

ASCO and EXPERTsuisse jointly pursue the goal of innovation in consulting, both in terms of approaches (new consulting and collaboration models) and content (digital transformation, digitalization, data analytics, robotics, Industry and Finance 4.0, etc.). With these innovative approaches, ASCO and EXPERTsuisse help the Swiss economy to navigate entrepreneurially effectively in uncertain times - in the Corona crisis, on the way to the new normality and beyond.

www.asco.ch / www.expertsuisse.ch

Freelancers do not see end of crisis until 2021

Freelancers were particularly hard hit by the Corona lockdown. In the meantime, however, the situation of freelancers has stabilized somewhat, and many of them even have new clients, as a survey by freelancermap.de showed.

The still critical situation among freelancers is stabilizing and shows slightly positive trends in June, according to freelancermap "Corona" Freelancer Barometer. The majority does not expect the crisis to end until 2021 - but new customer business is one source of fresh hope.

Stable situation: Almost half have no existential fears

While the majority of IT freelancers were still struggling with existential fears in March, the results have shown a clear positive trend since the surveys began. Almost half of all freelancers no longer feel that their professional existence is threatened, and only just under a third are concerned about the uncertain situation.

Existential fears of freelancers decline (data from March to June). Source freelancermap

However, there was a slight decrease in the number of freelancers who can bridge at most another six months before running into financial difficulties (May: 74 percent; June: 68 percent).

One in three freelancers (33 percent) can get by with their financial resources for another seven months or more (June data). Source freelancermap

One in two with 50 percent of normal sales - new customers as an opportunity 

The proportion of those who currently still generate at least half of their usual revenue is 48 percent. A considerable figure for the time of crisis, yet one in four now say they are not generating any revenue.

One in five freelancers currently has no revenue to show (June data). Source freelancermap

Especially now, freelancers are obliged to actively pursue acquisition, because cooperation with existing customers is seldom sufficient to stay afloat financially these days. The fact that IT freelancers are implementing this approach is shown by the fact that 52 percent of the orders won since the start of the crisis have come from new customers. At the same time, this figure also proves that companies are looking for freelance experts despite the crisis.

New projects - new clients: 52 percent of projects advertised by new clients (June data). Source freelancermap

Even without a second wave: IT freelancers do not see end of crisis until 2021

While easing has set in in almost all areas, freelancers are still cautious with their own business forecasts. Very few expect a quick return to normal. Only 17 percent are already planning for September with their usual project business, while the majority do not see the end of the crisis until December. Many even tend to think that their business will not be as good as before the crisis until after March of the coming year.

29 percent of IT freelancers don't expect a return to normal until after March 2021 (June data). Source freelancermap

Helvetia and Raiffeisen go their separate ways

Helvetia and Raiffeisen are ending their long-standing and exclusive sales cooperation by mutual agreement as of December 31, 2020. This step allows both companies to flexibly pursue their own strategic goals independently of each other, according to the statement.

Helvetia and Raiffeisen will end their long-standing cooperation at the end of 2020. (Image: Helvetia / Raiffeisen)

After 20 years of successful cooperation, Helvetia and Raiffeisen have decided to dissolve their exclusive sales cooperation by mutual agreement. This allows the two companies to flexibly pursue their own strategic goals independently of each other, according to the media release issued on June 17, 2020. Raiffeisen Switzerland had already put the cooperation out to tender in the first half of 2019, the communiqué added.

Helvetia and Raiffeisen: A relationship ends

The partnership between the insurance and financial services provider has existed since 1999, during which time both companies have successfully developed: Raiffeisen became a systemically important Swiss banking group, Helvetia became the leading Swiss bancassurance company in Switzerland with a strong second pillar in Europe. With its many years of experience in the bancassurance business in the areas of residential property protection, investments and pensions, Helvetia intends to tap into additional business areas and drive forward the development of its ecosystems as technological change continues. In doing so, the insurer will pursue even more targeted digital paths to realize innovations and cooperations.

Customer relationships not affected

The decision will not affect existing customer relationships between Raiffeisen and Helvetia, they said. Customer service will continue to be provided by Helvetia in a professional and needs-based manner. Helvetia generated a business volume in the mid-double-digit million range via Raiffeisen's sales channels in the 2019 financial year, primarily in the Swiss individual life business, which corresponds to slightly less than 10 percent of new business in this area. The resulting contribution to earnings had only an insignificant impact in the low single-digit million range on Helvetia's profit in 2019.

Source and further information: www.helvetia.ch

Topsoft to be postponed to 2021 - Hybrid event on September 2/3, 2020

For a long time it looked as if Topsoft could take place as planned. But now, with a heavy heart, the organizers have decided not to hold the trade fair scheduled for September 2/3, 2020. Instead, a hybrid event is planned.

This year, Topsoft will not be held as a trade fair, but as a hybrid event. (Image: www.topsoft.ch)

Of course, Cyrill Schmid and his team would have liked to hold the topsoft trade fair in the usual framework. But with consideration for exhibitors and visitors, the organizers did not want to insist on holding it. "Before the exhibiting companies incur major costs, we have therefore decided with a heavy heart to cancel the trade fair in its usual form for this year," the Topsoft website states. Even if the Federal Council were to allow events with over 1,000 participants again on June 24, timely planning would hardly be possible. In addition, strict hygiene regulations would probably apply. "We have been organizing the topsoft trade fair with great passion for many years; personal contact between visitors, speakers and exhibitors is the be-all and end-all - and neither plexiglass nor face masks or distance rules fit in here," the Topsoft organizers continue.

Hybrid event on 2/3 September

Instead of the trade fair, Cyrill Schmid is planning a "substitute event", also on September 2-3, 2020. The plan is to hold an event that can be followed both live in the Umwelt Arena hall in Spreitenbach and via live stream on the Internet. This is to ensure that interested participants can still benefit from the know-how of selected exhibitors despite the cancellation of the trade fair. There are also plans to expand reporting via online channels and the Topsoft magazine. Regional events and various other webinars are also planned for the fall.

Regular Topsoft on September 1-2, 2021

And when next year everything will be over: The next regular Topsoft should be better and more beautiful than before. The date: September 1-2, 2021 in the Umwelt Arena Spreitenbach.

Despite Corona crisis: More vacancies than unemployed skilled workers in ICT professions

For every unemployed ICT professional, there are four job openings. This is good news for ICT professionals in Switzerland and a ray of hope in the corona crisis that is hitting the job market hard. The umbrella organization ICTswitzerland is now publishing more facts and trends on the ICT economy on its new information platform "Facts and Figures on the Digital Economy from a Single Source".

There are currently more vacancies than unemployed in the ICT occupational field. (Image: Pixabay.com)

The umbrella organization ICTswitzerland is taking a close look at the Swiss ICT economy: Since June 15, 2020, all trends and key figures can be accessed and used online on the online platform "Facts and Figures on the Digital Economy from a Single Source". The information platform provides the public with a broad-based database that allows an independent and holistic insight into the ICT economy.

Many vacancies despite Corona crisis

The platform covers the six topics of labor market situation, employment structure, education, training needs, industry and cybersecurity. Users can access in-depth data to classify current developments and analyze Switzerland's strengths and weaknesses in key areas of digitization. Under the topic area "Current labor market situation"For example, it becomes clear that the number of vacancies in the ICT occupational field (16,534) exceeds the number of unemployed professionals (4,305) by almost four times. This fact reflects the acute shortage of skilled workers in the ICT occupational field. At the same time, it can be concluded that the large supply of vacancies in times of crisis such as Corona can also be seen as a positive factor. After all, the dynamic ICT occupational field with its 242,600 employees (growth since 2010: +83,200, or +52%) has also been affected by the crisis in the Swiss labor market: since April 2020, the number of vacancies has fallen by 7.1%, while the number of unemployed has risen by 571. And in the subject area "Education", it can be seen that 9 times more men continue to complete basic ICT training than women (2018: 1990 men, 220 women).

Monthly updated data

Andreas Kaelin, CEO of ICTswitzerland, emphasizes: "In addition to intuitive use, the quality, trustworthiness and completeness of the data are particularly important to us. The data comes from reputable and objective sources. They are checked and updated monthly by our commissioned economist Nils Braun-Dubler from the Institute for Economic Studies Basel (IWSB)."

Source and further information: www.ictswitzerland.ch/facts-and-figures

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