Andrea Arcidiacono steps down as Federal Council spokesperson
After just six months in office, Andrea Arcidiacono has announced his resignation as Vice-Chancellor and Federal Council Spokesperson at the end of March 2025. The Federal Chancellery confirms that Ursula Eggenberger will take over the role on an interim basis.
Editorial
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January 29, 2025
(Screenshot: Srf.ch)
Arcidiacono took office on October 1, 2024. He is now leaving the Federal Chancellery at his own request. He is not commenting on the exact reasons, but refers to private reasons, according to a statement.
Transitional solution and succession process
The current Head of Communications at the Federal Chancellery, Ursula Eggenberger, will take over the role ad interim from April 1, 2025 and will not be available for a permanent appointment.
The position will be officially advertised in February 2025. Chancellor Viktor Rossi is setting up a search committee to appoint a successor.
"We need to operationalize AI now"
The Marketing Predictions 2025 at Publicis in Zurich focused on artificial intelligence. Innovation expert Maks Giordano gave an impressive keynote speech on the development and possibilities of AI. Afterwards, m&k asked both Giordano and Pascal Winkler, Chief Strategy Officer at Publicis, for an exclusive video interview.
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January 28, 2025
Maks Giordano: AI as a transformative technology and sparring partner
In his interview, Maks Giordano, founder of the innovation studio juuman'okudo, reflects on the extraordinary momentum that artificial intelligence is currently developing. He attributes this accelerated development to the combination of powerful computers, enormous amounts of data and billions in investment. Technologies such as ChatGPT have shown how quickly AI can set new standards. In just two years, AI has developed from an emerging field to an integral part of numerous industries.
Giordano explains the so-called hype cycle: technologies are initially massively overestimated before a phase of disillusionment sets in. In the long term, however, a realistic and sustainable level of use settles in. He warns against viewing AI as a universal problem solver that completely replaces human expertise. He illustrates this with examples such as AI tools that can create PowerPoint presentations or legal texts, but in many cases cannot match human precision and intuition.
Nevertheless, he sees AI as an enormous asset for creativity and efficiency. It makes it possible to design multilingual campaigns and create large amounts of content quickly - a dimension that was previously unthinkable. It remains clear to him that the role of humans is crucial. Creative processes, strategic decisions and emotional storytelling cannot succeed without human sensitivity.
One example is the Coca-Cola commercial, which was produced with the help of AI. Although technically of a high standard, the commercial lacked the depth and emotional connection that can only be achieved through human creativity. Giordano therefore sees AI more as a sparring partner that supports rather than replaces.
Finally, he appeals to the creative industry to see AI as an opportunity to familiarize themselves with the tools and actively integrate them into their everyday work. Only those who try out the possibilities can really assess the benefits of the technology and use it successfully.
Pascal Winkler: Operationalization of AI as a goal for 2025
In his interview, Pascal Winkler, Chief Strategy Officer of Publicis Groupe, focuses on the practical implementation of AI technologies in the advertising industry. For him, 2025 is all about operationalization: previous experiments with AI are to be transformed into concrete applications that create measurable added value for both customers and internal processes.
Winkler emphasizes that Publicis Groupe in Zurich benefits from its global network, which provides access to tried-and-tested AI tools. These tools enable the agency to develop customized solutions for its clients. The focus here is on identifying specific use cases that harness the potential of the technology for different industries.
One important aspect is cooperation with customers. Winkler describes how they are at different stages in dealing with AI. While some companies are already actively experimenting, others are still at an early stage. For both groups, it is essential to create concrete application examples that show how AI can increase efficiency, support creative processes and enable new business models.
Another key issue is the development of common standards and legal frameworks for the use of AI. Questions relating to copyright and data protection play a crucial role here. Winkler emphasizes that the industry still has a lot to learn here, but that great progress is possible through joint efforts.
His conclusion: The advertising industry is at a turning point. The technology is ready for productive use and it is up to the agencies to develop the right strategies. This requires openness, pragmatism and a willingness to learn continuously. Winkler sees the creative industry as a key driver for the successful integration of AI into everyday life.
Focuswater relies on AI: 85 percent more attention for the brand campaign
Focuswater achieves impressive results with AI-supported advertising optimization from Teads. The campaign impresses with an 85% attention uplift and a significant increase in brand awareness and branding.
Editorial
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January 27, 2025
The Swiss beverage manufacturer Rivella AG relies on innovative AI technology to promote its vitamin water brand Focuswater. In collaboration with Teads, a video and display campaign was developed that achieved an attention uplift of 85% through targeted optimization. The aim was to increase brand awareness and target health and wellness-oriented consumers more effectively.
The optimizations were based on predictive AI testing and eye tracking, which was carried out in cooperation with Neurons. The analysis provided important insights into how visual content is perceived and which adjustments maximize attention. Cyril Hänggi, Strategic Account Director at Teads, explains: "The use of a start card ensures that the viewer is immediately framed correctly. In the first two seconds of the video, we were able to achieve a great attention uplift of 187 percent."
In addition, display ads were developed from key scenes in the video that were specially tailored to their respective platforms. These measures led to a 15 percent increase in view time and a four percent increase in viewability. Claudio Lumbiarres, Managing Director CH, AT & Nordics at Teads, emphasizes: "Attention was the decisive KPI for us and the Focuswater team. Thanks to the targeted optimization, we were able to achieve impressive results."
A brand lift study by Kantar confirms the success of the campaign: 29% more people remembered the brand after the video, and the association between the campaign and Focuswater was increased by 24%. Marianna Länsitalo, Head Brand Management Communication & Digital at Rivella AG, is satisfied: "Attention as the most valuable metric has helped us to differentiate Focuswater more strongly from the competition and promote brand loyalty."
Jolanda Spiess-Hegglin: Lawsuit against Ringier approved
The Zug Cantonal Court has ordered Ringier to hand over CHF 309,531 in profits to Jolanda Spiess-Hegglin. Ringier criticizes the ruling as factually unfounded and will appeal.
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January 27, 2025
The Cantonal Court of Zug has ruled in favor of Jolanda Spiess-Hegglin's claim for disgorgement of profits against Ringier in the first instance. The ruling stipulates that Ringier must pay CHF 309,531 of the CHF 431,527 claimed to the plaintiff. Ringier criticizes, however, that the decision largely ignored the disclosed business figures and an expert opinion by PwC. According to Ringier, the profit actually achieved amounted to a fraction of the sum awarded.
Ladina Heimgartner, Head Media and CEO Ringier Media Switzerland, comments as follows: "The reporting on the events surrounding Jolanda Spiess-Hegglin and the Landammann celebration in 2014 is not one of this country's and Blick's finest journalistic moments. The way it was reported at the time is an expression of a tough tabloid style that Blick no longer practices, and that's a good thing."
The Cantonal Court of Zug had already confirmed in 2020 that Blick had violated the personal rights of the former cantonal councillor with its reporting at the time - a ruling that Ringier accepted. From the media company's point of view, the ruling that has now been handed down on the issue of profits is dangerous: "This ruling jeopardizes media freedom in our country," says Heimgartner. "If journalism is threatened with such fines, the willingness to report critically will be severely restricted."
Ringier has announced that it will appeal the ruling to the High Court of the Canton of Zug, as the company believes it lacks any factual basis and sends a dangerous signal for Swiss media freedom.
BCM Award 2025: Clear the stage for excellent content marketing
The BCM Award 2025 is opening its submission portal. With new categories and focal points, the competition offers even more scope for innovative and efficient content marketing solutions.
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January 27, 2025
Best of Content Marketing Award
The competition "Best of Content Marketing" (BCM) From February 1, content marketing projects of all kinds can be submitted on the platform bestofcontentmarketing.com. The BCM Award is considered the largest competition of its kind in the German-speaking world and consistently places content at the center of the evaluation.
Peter Matz, BCM representative on the board of the organizer Content Marketing Forum e.V. (CMF), explains: "Just as content marketing is constantly evolving, our award also gets a little refresh every year." New this year is the distinction between regular communication and campaigns. Olaf Wolff, Chairman of the CMF, emphasizes: "A campaign simply works differently to regular communication. Both are essential in the marketing mix, and with the new differentiation we are giving both the stage they deserve."
Peter Matz, BCM representative on the board of the award organizer Content Marketing Forum e.V. (CMF
The new categories reflect current trends: "Art of Storytelling - Tech-driven Storytelling" replaces last year's special "Best of AI" award and focuses on creative applications of generative technologies. In addition, the "Content Operations / Newsroom" category sheds light on the organization and tools behind successful content marketing strategies. A new special award, "Best of efficient Creation Excellence", recognizes projects that combine excellence and efficiency - an important signal in economically challenging times.
The B2B categories will be particularly strengthened by the cooperation with the Bundesverband Industrie Kommunikation e.V. (bvik). Entries for the BCM Award can be submitted until April 30. Other competitions in the BCM family, including the BCP and the BICC Award, will run in parallel. The award ceremony will take place on October 9 in Munich.
Primcom now communicates for Procap Travel & Sport
The Primcom agency is expanding its portfolio and is now supporting Procap Travel & Sport with its media work. The Swiss organization specializes in barrier-free travel and is committed to education and raising awareness of the needs of people with disabilities.
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January 27, 2025
A trip to Mallorca organized by Procap. The offer: party and beach for young people. (Image: zVg.)
Procap is the largest membership association of and for people with disabilities in Switzerland with around 24,000 members in around 40 regional sections and 30 sports groups. Procap Travel specifically supports people with disabilities in making their vacation dreams come true.
The Procap Travel & Sport vacation catalog includes trips for people with disabilities as well as older people with limited mobility. "We check all our offers to see whether they are suitable for people with disabilities," explains Helena Bigler, Head of Travel and Sport at Procap. We also offer supervised group trips where people with different disabilities can travel together - in Switzerland and all over the world. Procap's mission also includes training courses for barrier-free travel - for example at tourism schools.
"Procap Travel is always looking for motivated people who would like to get involved as vacation companions or for sports camps and, of course, donors. We therefore very much hope that we can achieve greater public awareness of this important topic through greater media presence," says Deputy Managing Director of Primcom Sabine Biedermann, who is managing the mandate as a PR consultant. "As Procap Reisen will be celebrating its 30th anniversary in 2025 and Procap Sport will even be 65 years old, the timing is just right."
Ogilvy Switzerland and Ingo Zurich rely on WPP Open
Ogilvy Switzerland and Ingo Zurich are the first agencies in Switzerland to rely entirely on the multi-layer AI solution WPP Open. By fully integrating this technology, the agencies aim to increase efficiency and creativity in their communications work and give their clients a competitive advantage.
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January 27, 2025
Fully committed to WPP Open: Martin Keller from Ogilvy and Swen Morath from Ingo. (Pictures: zVg.)
WPP Open is an AI solution specially developed for the communications industry that combines data, creativity and technology. In addition to general data, the platform draws on WPP studies such as the "BrandAsset Valuator" or the "Media Use Index". Virtual "agents" can also be used to simulate scenarios and make data-based decisions, for example on brand strategy or addressing target groups.
The AI also supports the brainstorming process by generating headlines or creating visual suggestions based on target group preferences. Features such as "Shower Thoughts" enable a creative exchange between humans and machines in order to develop innovative approaches.
End-to-end optimization along the entire process
WPP Open goes beyond creative work: it optimizes the planning, resource allocation and performance measurement of projects. The platform interlinks creative, media and production processes within the WPP network and is designed to ensure efficiency gains and higher campaign performance.
"AI is not just a trend, but a transformation that we are actively shaping in order to achieve our clients' communication goals even more effectively and efficiently," says Martin Keller, CEO of Ogilvy Switzerland.
For Swen Morath, CEO of Ingo Zürich, WPP Open is more than just a tool: "It's a creative partner. It broadens our horizons, pushes our imagination and enables us to realize ideas that were previously unthinkable. AI frees us from repetitive tasks and gives us the freedom to focus on what we do best: Inspiring people with great stories."
Jung von Matt Impact becomes Switzerland Tourism's new SEA agency
Since the beginning of January 2025, Jung von Matt Impact has been managing Switzerland Tourism's international search campaigns in 13 markets as the new search engine advertising agency. This will continue for the next four years.
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January 24, 2025
In the pitch process, the agency was able to hold its own against three competitors, as detailed in a press release. The mandate is for four years and includes the management of international search campaigns in 13 markets - from Europe to the USA and Southeast Asia.
Jung von Matt Impact has positioned itself in the tourism industry in recent years, including through partnerships with Cervo Zermatt, the Tschuggen Collection and regional destination marketers such as Zermatt Tourismus and Engadin Scuol Zernez. As a Google Premium Partner, the agency offers tourism-specific data insights, for example with the help of "Google Travel Analytics", which analyzes and provides worldwide travel data from users.
JobCloud Group: Marco Bertoli becomes CEO, Davide Villa VRP
As of February 1, 2025, there will be a change of leadership at the JobCloud Group. After ten successful years, six of which as CEO, Davide Villa is handing over the management of the company to Marco Bertoli, who has been Head of Sales and Service Operations at JobCloud since December 2021.
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January 24, 2025
(Image: zVg.)
Marco Bertoli brings more than 20 years of experience in the digital recruiting industry, including in various management positions at Monster, most recently as Regional Senior Vice President Central Europe. Before joining JobCloud as Head of Sales Operations in 2021, he supported the group as a consultant in the integration of the pay-per-performance business into its core portfolio.
Davide Villa will take over the position of Chairman of the Board of Directors (CEO) of JobCloud from February 2025. In this role, he succeeds Axel Konjack, Head International Marketplaces and member of the Ringier Group Executive Board, who will join the JobCloud Group's Shareholders' Committee as Deputy Chairman of the Board of Directors together with Daniel Mönch, Chief Portfolio Officer and member of the TX Group Executive Board.
Villa has many years of industry experience in recruitment management and the job platform business. Among other things, he was Chairman of the Board of Directors of Jobs.ch, CEO of Monster Central and Eastern Europe, Chief Revenue Officer and Senior Vice President B2B of Xing, Marketing and Business Development Director of Idealjob and COO of Jobpilot.
Serious security gaps discovered in hospital information systems
According to a report by the National Cyber Security Test Institute (NTC), serious security gaps have been identified in hospital information systems. The report makes recommendations on how cyber security in Swiss hospitals can be sustainably improved.
Editorial
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January 24, 2025
Some hospital information systems have serious security vulnerabilities, according to a report. (Image: Depositphotos.com)
Hospital information systems are at the heart of modern hospitals. They control the flow of information, process sensitive patient data and ensure smooth processes in the hospital environment. An investigation by the National Cyber Security Test Institute (NTC) has now revealed that the cyber security of these essential systems is inadequate in many cases.
Results of the analysis
According to the report, serious security vulnerabilities were found in all the systems examined. In total, the report identifies more than 40 medium to severe vulnerabilities. Three of these are of the highest criticality. Solutions based on outdated architectures were found to be particularly vulnerable. The main problems include fundamental architectural issues, missing or improperly implemented encryption, vulnerable peripheral systems and insufficient separation between test and production environments, according to the report.
Tests have shown that some of the identified vulnerabilities allow full access to patient data and systems within a few hours. While most of the relevant vulnerabilities have since been resolved or mitigated, some fundamental problems require a comprehensive redesign of the software architecture, which, according to the manufacturers, will take several years. In addition, several critical vulnerabilities in peripheral systems were discovered during the analysis that were not part of the defined scope of the audit, but were recognized as incidental findings due to their conspicuous nature.
The report deliberately refrains from giving details of the weaknesses. Instead, it provides general information about the NTC Vulnerability Hub as well as targeted notification of the affected hospitals via the Cyber Security Hub (CSH) of the Federal Office for Cyber Security (BACS).
Recommendations for hospitals
The report contains eight key recommendations for the sustainable improvement of cyber security in Swiss hospitals. These include taking cybersecurity requirements into account as early as the IT procurement stage and conducting regular vulnerability analyses for ongoing monitoring. In smaller hospitals in particular, responsibilities with regard to cyber security must be clearly defined and the necessary resources made available. In addition, increased networking between hospitals and access to the Cyber Security Hub (CSH) of the Federal Office for Cyber Security (BACS) is recommended.
Boom Creative Studio brings fresh talent to the team. Ruwanie Hayoz and Vera Hartmann join the crew and bring innovative ideas and new perspectives.
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January 22, 2025
Boom founder Annina Zimmermann, together with Vera Hartmann and Ruwanie Hayoz (from left to right). (Image: zVg.)
After more than two years on the market, Boom Creative Studio has established itself as a creative force. Previous successes include campaigns for brands such as Migros, Yallo, Ovo and Qoqa. "From the very beginning, our creatives have created the feeling of a Boom family with their vision and commitment," emphasizes founder Annina Zimmermann.
The team has now been joined by Vera Hartmann and Ruwanie Hayoz. Vera Hartmann has 20 years of experience as a photographer and has been supporting the studio as a production assistant since spring. "I'm looking forward to supporting up-and-coming creative talent in a dynamic environment," says Hartmann about her new role.
After four and a half years as an agency producer at Wirz, Ruwanie Hayoz is moving to Boom on the production side in order to concentrate more on creative realization. Boom Creative Studio convinced me because it perfectly captures the spirit of the times. I'm looking forward to the new challenge and to expanding my knowledge here," explains Hayoz.
With the addition to the team, Zimmermann is looking forward to the future: "The rapid developments in the field of artificial intelligence challenge us to think creatively and set new standards. With unconventional approaches, we want to actively shape the possibilities of these technologies together with our creatives. Our goal is to work with our customers and partners to create a future that thrives on innovation and inspiration."
Teads defines five key topics for media and marketing strategies in 2025
Which topics will determine media and advertising strategies in 2025? The Teads platform analyzes five key topics that will "redefine" advertising strategies in 2025.
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January 22, 2025
Technology, data protection and addressing target groups will be the focus of marketing and media strategies in 2025. According to an analysis by Teads, five trends in particular will shape developments.
More engagement with omnichannel videos
Campaigns that run seamlessly across different screens are becoming increasingly important. Omnichannel video strategies ensure cohesive and effective coverage that runs seamlessly across all screens. The focus is on higher visibility and stronger target group engagement.
Reconciling personalization and privacy to increase impact
Advertisers are increasingly turning to contextual targeting to meet privacy requirements while creating personalized experiences. An effective solution because it seamlessly aligns ads with real-time content and environments - without invasive tracking.
Creating trust and relevance in premium environments
High-quality advertising environments have a positive impact on both brand perception and campaign performance, making them a promising option for advertisers seeking a balance between brand image and reach.
Relevance through meaningful moments
From global events like the Olympics to everyday cultural events, brands that adapt campaigns to global or cultural events achieve higher engagement rates and stronger customer loyalty.
Attention at every point of contact through AI
Creativity and technology: New tools such as AI-supported voiceovers or on-demand CTV formats help advertisers to communicate messages effectively across different channels.