Quality management solutions for social institutions

Working with people requires a completely different understanding of quality than in the manufacturing industry. Social, communicative and interpersonal goals are in the foreground, but at the same time social institutions must also meet business and legal requirements. A well-structured quality management system supports social service providers such as Lebenshilfen, welfare associations, daycare center operators or operators of other social facilities. Software-supported quality management saves [...]

Quality management solutions for social institutions
Software from the manufacturer ConSense helps social institutions to reduce the effort for administration and QM documentation and to free up resources for the actual tasks. (Image: © Andrey Popov - AdobeStock)
Working with people requires a completely different understanding of quality than in the manufacturing industry. Social, communicative and interpersonal goals are in the foreground, but at the same time social institutions must also meet business and legal requirements. A well-structured quality management system supports social service providers such as Lebenshilfen, welfare associations, daycare providers and operators of other social facilities.

Software-supported quality management saves time

The software solutions such as those from the German software manufacturer ConSense GmbH can make a contribution to making processes clearer and more efficient, clearly defining responsibilities and meeting documentation requirements. At the same time, the management system facilitates compliance with the standards and guidelines applicable to the respective facility. According to the manufacturer, ConSense's software solutions have been developed with a special focus on user-friendliness and the mapping of realistic processes. Employees can navigate quickly and intuitively on the clear interface, and a comprehensive search function guides them directly to the desired content. ConSense's QM software enables complete electronic QM documentation with automated, intelligent document routing. Further automations, such as the targeted distribution of information, the request for acknowledgement and the revision and archiving of documents, significantly reduce the administrative effort for employees. At the same time, the software offers integrated process management including a process editor for simple and fast process modeling. This simplifies the continuous improvement of processes and the transparency and clarity of documentation increase.

QM software for social institutions with many locations

According to the manufacturer, the management system software solutions mentioned here are suitable for organizations of any size. With a wide range of functions, interfaces and configuration options, they can be optimally adapted to the needs of the respective facility, it says. The ConSense IMS ENTERPRISE solution is suitable, for example, for setting up an integrated management system in facilities with multiple sites or complex organizational structures. All applicable standards and regulations are systematically mapped under a uniform interface and compliance with specifications is supported. In addition to the quality management standard DIN EN ISO 9001, many other standards or guidelines are also relevant in the social sector, for example DIN EN ISO 45001 (occupational health and safety), HACCP (hygiene concepts in relation to food) or DIN EN ISO 15224 (quality management in healthcare). The solutions for QM systems and integrated management systems from the Aachen-based software developer can additionally be supplemented as desired by modules, such as for measures management, audit management, training management and many more, and thus specifically tailored to the requirements of the organization.

Easy roll-out, mobile deployment

The software solutions from ConSense can be introduced quickly and flexibly in the company. The web-based management system solution ConSense PORTAL, for which ConSense can also take over the hosting, also offers support for this. The web application simplifies and accelerates the roll-out compared to desktop applications. Since it can also be used on the move, it is particularly suitable for social institutions whose employees work with the system regardless of time and location. More information about the solutions described here: ConSense GmbH, Aachen

This article originally appeared on m-q.ch - https://www.m-q.ch/de/qualitaetsmanagement-loesungen-fuer-soziale-einrichtungen/

Traceability program: transparency for outdoor articles

The well-known manufacturer of outdoor articles Tatonka focuses on more transparency: With the new traceability program, all manufacturing and transport steps of each individual product can now be tracked online.

At outdoor goods manufacturer Tatonka, it is now possible to track the entire manufacturing process of products. (Image: Screenshot / Tatonka)
For Tatonka, a manufacturer of outdoor articles, sustainability and transparency have long been important issues. As part of its "Open Factory" program, the company has been inviting people to visit its SA8000-certified factory in Vietnam since 2011. Every Friday, the factory opens its doors to visitors. Now the manufacturer is going one step further and launching a comprehensive traceability program to make all stages of the manufacturing and transport process transparent.

View manufacturing and transport routes

And this is how it works: On the Traceability website Tatonka, all owners of a product from this company can trace the origin of the individual material components up to the sewing thread and the complete manufacturing and transport route as well as the respective means of transport by means of the serial number on the label. All products from all product groups from 2016 onwards can be viewed in this way. After entering the serial number, a world map with a detailed index shows in detail from which suppliers the materials used in each case originate and which sustainability certificates the manufacturers can present. The address is also disclosed, as is the start of the business relationship. From the suppliers, the materials make their way to the plant in Vietnam. Here, too, it is clear which route they have taken and by which means of transport. Production takes place at the Mountech plant, after which the finished product begins its journey to its destination, traceable in all stages, again showing the transport route and means of transport, for each individual product delivery.

Keeping your finger on the pulse with traceability program

According to Tatonka, all steps from material purchasing and manufacturing to the transport of finished products are in the company's own hands and are efficiently controlled. The consolidation of transport routes, both for deliveries from various material manufacturers to a central warehouse and the filling of two production lines from this central warehouse, and for the central export of all manufactured products in one container, reduces resource consumption and cuts CO2 emissions. Thanks to the new traceability program, the family-owned company from Dasing, Germany, is willing to be watched.

This article originally appeared on m-q.ch - https://www.m-q.ch/de/traceability-programm-transparenz-fuer-outdoor-artikel/

First Swiss AI Report on the use of artificial intelligence

For the Swiss AI Report, published for the first time, 92 Swiss companies of various sizes were surveyed. The report was commissioned by the Canton of Schwyz and compiled by the think tank W.I.R.E and the Mindfire Foundation. Swiss AI Report still has a lot of catching up to do The results show clear trends. The topic AI is a strategic core topic in the companies. The [...]

artificial intelligence
Swiss companies are investing millions in AI and focusing on research. This is the conclusion of the first Swiss AI Report. (Image: Unsplash.com)
For the Swiss AI Report, published for the first time, 92 Swiss companies of various sizes were surveyed. The report was commissioned by the Canton of Schwyz and compiled by the think tank W.I.R.E and the Mindfire Foundation.

Swiss AI Report still finds a lot of catching up to do

The result reveals clear trends. AI is a strategic core topic in the companies. This is not a matter of course for a new technology topic, write the authors of the report. However, 56 percent of the companies still see themselves at level 1 of 5 in terms of the effective degree of automation. 47 percent of respondents do not yet see AI supporting their core business. Swiss companies are therefore still at the beginning of the development towards the systematic use of artificial intelligence, according to the Swiss AI Report. At the same time, many companies want to invest in AI technologies. 75 percent intend to spend up to one million on it next year, 20 percent of the companies up to 5 million. The will to position themselves in the AI environment is particularly evident among large companies. Only around 10 percent of SMEs that proactively deal with AI applications also have a fixed AI budget. The figure for large companies is 40 percent.

Fruitful cooperation between science and business

The report also concludes that it is very pleasing to see that cooperation between business and science in Switzerland is working. According to the report, two-thirds of the companies surveyed maintain a partnership with universities in the AI context. Just as many want to build the technical foundations for the successful use of AI themselves. Only 8 percent want to purchase these completely. Accordingly, the best talents are being courted. In view of the shortage of skilled workers, around half of the companies already offer internal training on AI. Many Swiss companies are apparently also aware of the risks associated with the use of artificial intelligence. For example, 45 percent fear erroneous results when using artificial intelligence as a result of insufficient data or subjective bias when training the algorithms. It is striking that only just 3 percent of respondents express concerns of an ethical nature. Also, only 1.2 percent see the growing energy demand and ecological sustainability in connection with the use of AI as a major challenge. Source and further information: ai-con.ch / www.thewire.ch

This article originally appeared on m-q.ch - https://www.m-q.ch/de/erster-swiss-ai-report-zum-einsatz-kuenstlicher-intelligenz/

Independent AI review certifies best practice for fraud prevention solution

Machine learning (ML) is the most widely used method of artificial intelligence (AI). ML systems learn to recognize certain patterns or laws largely independently on the basis of examples. However, the cause-effect relationships in a trained model are not open in every case, i.e., the logic of how a result is derived from the initial information is often hardly apparent. Therefore, in [...]

AI Exam
AI audit: An audit by Fraunhofer IPA (second step in the graphic) confirms that the ML component for Experian's fraud detection solution has been developed correctly and produces comprehensible results. (Source: Experian)
Machine learning (ML) is the most widely used method of artificial intelligence (AI). ML systems learn to recognize certain patterns or laws largely independently on the basis of examples. However, the cause-effect relationships in a trained model are not always open, i.e., the logic of how a result is derived from the initial information is often hardly apparent. This is why the metaphor of the black box is often used in public discussion. This is accompanied by the fact that ML systems are not only evaluated positively, but also critically, which forms an additional hurdle for a broader use of the technology.

Detailed analysis of the ML solution

As is generally the case with any use of models, responsible and compliant handling is particularly necessary with ML systems. As is so often the case, technical progress is also bringing regulators onto the scene: the EU Commission, for example, is currently working on a draft law to regulate the use of AI. To ensure that customers are on the safe side when using the fraud prevention solution AI:drian, the information service provider Experian, which also has a branch in Switzerland, commissioned Fraunhofer IPA to evaluate whether the ML component Transaction Miner was developed in compliance with all best practices and legal requirements and delivers comprehensible results. In addition to the EU draft, the review was based on a white paper from TÜV Austria and an AI test catalog from the Fraunhofer Institute for Intelligent Analysis and Information Systems IAIS, which point the way for future market standards. With the conclusion of a very detailed four-month review phase, this investigation has reached a positive result.

Certify legal compliance with independent AI audit

"We are seeing more and more ML systems being used in areas that the EU Commission has defined as critical, for example in self-driving cars or - as in this case - in checking consumers' intentions to commit fraud and creditworthiness," explains Professor Marco Huber, head of the Cyber Cognitive Intelligence (CCI) department at Fraunhofer IPA. "Not all details of the upcoming EU legislation are already known. However, what algorithms must look like that deliver fair, explainable and comprehensible results is not trivial, but it is also not witchcraft. Experian's Transaction Miner review gave us the opportunity to look under the hood of a product that is already in practical use and work on a standardized process that will be usable once the EU legislation becomes law."

Work made easier by more than 95 percent

The Fraunhofer IPA-tested Transaction Miner is the central component in the fraud prevention solution AI:drian, which Experian recently launched in the DACH region. With the help of the ML algorithms used, AI:drian is able to detect online fraud attempts more reliably than previous systems. For a pilot customer in the e-commerce industry, 99.9 percent of the transactions that the transaction miner identified as legitimate based on its training were not fraudulent and were accordingly not rejected. As a result, instead of around 7,000 order requests per month, only 300 had to be manually checked - a workload reduction of more than 95 percent. "New developments such as machine learning are being critically observed by the public," comments Martina Neumayr, Senior Vice President Credit Risk & Fraud Services at Experian DACH. "There are also examples of ML systems delivering questionable results. With Transaction Miner, we have developed a particularly powerful ML component that can also be used where the EU Commission sees a strong need for regulation, for example in the financial sector. This is precisely why we were particularly keen to act transparently and have the technology independently verified. We believe that the use of new technologies can only meet with acceptance if there are independent checks such as those carried out by Fraunhofer IPA. All the better if we have paved the way for a future standardized procedure through this pioneering achievement."

A wide range of offers around "Reliable AI

Audits like the one described are one of the core offerings of the CCI department at Fraunhofer IPA. One of the research focuses there is the topic of "Reliable AI". In this context, the IPA experts develop, among other things, methods for explaining and safeguarding AI systems. This also includes conducting audits and validating or qualifying AI systems as independent and legally compliant. The service offerings are industry-independent and are suitable for companies ranging from start-ups to corporations. Source: Fraunhofer IPA. More information about the product mentioned: www.experian.ch

This article originally appeared on m-q.ch - https://www.m-q.ch/de/unabhaengige-ki-pruefung-bescheinigt-best-practice-fuer-betrugspraeventionsloesung/

Fewer DDoS attacks in 2021

The total number of distributed denial of service (DDoS) attacks decreased by 13 percent in 2021 compared to 2020, but was still well above pre-pandemic levels, according to Nexusguard researchers in the recently released 2021 DDoS statistics report. While the average attack size decreased by 50 percent in 2021, the maximum attack size tripled over the same period by [...]

Fewer DDoS attacks in 2021
When suddenly matte screen rules: DDoS attacks have decreased in 2021, but still pose a major threat to networks. (Image: Pixabay.com)
The total number of distributed denial of service (DDoS) attacks decreased by 13 percent in 2021 compared to 2020, but was still well above pre-pandemic levels, according to Nexusguard researchers in the recently released 2021 DDoS statistics report. While the average attack size decreased by 50 percent in 2021, the maximum attack size tripled by 297 percent over the same period. The top three DDoS attack vectors in 2021 were UDP (User Datagram Protocol) attacks, DNS (Domain Name System) attacks and TCP (Transmission Control Protocol) attacks.

The most common DDoS attacks

UDP attacks remained the most common form of DDoS attack, although their share declined this year from 59.9 percent in 2020 to 39.1 percent in 2021. UDP attacks can quickly overwhelm the defenses of unsuspecting targets and often serve as a cover to disguise other malicious activity, such as attempts to compromise personal data or the execution of malware or remote code. DNS attacks were the second most common, although they also represent a smaller share of total attacks than 12 months ago, dropping from 14.2 percent in 2020 to 10.4 percent in 2021. In a so-called DNS amplification attack, UDP packets with spoofed destination IP addresses are sent to a publicly accessible DNS server. Each UDP packet makes a request to a DNS resolver and often sends an "ANY" request to get a large number of responses. When attempting to respond, DNS resolvers send a large response to the spoofed IP address of the target. In this way, the target receives a huge amount of responses from the surrounding network infrastructure, resulting in a DDoS attack.

Increasing number of ACK attacks

TCP acknowledgment (ACK) attacks, on the other hand, accounted for a larger year-over-year share of total attacks and became the third most common type of attack in 2022. In 2021, TCP ACK attacks accounted for 3.7 percent and then increased to 9.7 percent. In this type of attack, a large number of ACK packets with spoofed IP addresses are sent to the victim server, forcing it to process each ACK packet received, making the server unreachable for legitimate requests. "Although the number and average size of DDoS attacks have decreased in 2021 compared to 2020, the threat level is still very high when compared to pre-pandemic levels," said Juniman Kasman, chief technology officer at Nexusguard. "Attack vectors are also in flux, as while UDP attacks are still the most common, TCP ACK, which can exponentially amplify the impact of a DDoS event with a small amount of traffic, have increased significantly. Enterprises must be prepared to deal with a wide range of vectors - DDoS remains a persistent, elevated threat." Source: Nexusguard

This article originally appeared on m-q.ch - https://www.m-q.ch/de/weniger-ddos-angriffe-im-jahr-2021/

Stefan Schöbi becomes CEO of StiftungSchweiz

StiftungSchweiz, the largest philanthropy platform in Switzerland, is committed to digital and forward-looking philanthropy. "We are delighted to be able to engage Stefan Schöbi, a strong entrepreneurial personality and a proven expert in the foundation and philanthropy sector," says Christoph Weber, Chairman of the Board of StiftungSchweiz. "Stefan Schöbi brings a lot of experience in building multi-stakeholder platforms and digital business models. He [...]

Stefan Schöbi becomes CEO of StiftungSchweiz
Stefan Schöbi, CEO StiftungSchweiz as of November 1, 2022 (Photo: Zürcher Kantonalbank, Flavio Pinton).
StiftungSchweiz, the largest philanthropy platform in Switzerland, is committed to digital and forward-looking philanthropy. "We are delighted to be able to engage Stefan Schöbi, a strong entrepreneurial personality and a proven expert in the foundation and philanthropy sector," says Christoph Weber, Chairman of the Board of StiftungSchweiz. "Stefan Schöbi brings a lot of experience in building multi-stakeholder platforms and digital business models. He is the ideal person to shape the next stage of StiftungSchweiz." Stefan Schöbi will take up his post as CEO of StiftungSchweiz on November 1, 2022. "I am extremely pleased that we have been able to attract Stefan Schöbi, an experienced and high-profile personality," says Peter Buss. "Together with our dedicated team, he will successfully further develop StiftungSchweiz as a broad-based and leading eco-system of philanthropy." For the past nine years, Schöbi has built up and managed the Migros Pioneer Fund. Since 2019, he has been a member of the Directorate Management Society & Culture of the Federation of Migros Cooperatives and, since 2021, Head of National Social Engagement of the Migros Group. From 2008 to 2012, he was head of marketing at the Zurich University of the Arts. Schöbi studied literature in Zurich, Berlin and Vienna and earned his doctorate on Zurich's economic history. He holds an MBA in marketing and certificates from INSEAD and Stanford University. Born in 1977 in Switzerland, he is the father of two boys.

Consortium with nine Funding Foundations

At the same time as the CEO change, a consortium of foundations acquires a minority stake in StiftungSchweiz. The consortium complements Zürcher Kantonalbank, which became an important shareholder in the platform four years ago. "The philanthropy sector is becoming more digital and interconnected. StiftungSchweiz is helping to make it more visible, accessible and effective. With our entry, we want to send a strong signal of the sector's commitment to future-oriented development," says Dr. Pascale Vonmont, Director of the Gebert Rüf Foundation. The consortium includes the following funding foundations: Age Foundation, Arcanum Foundation, Ernst Göhner Foundation, Gebert Rüf Foundation, Green Leaves Foundation, Minerva Foundation, Mercator Switzerland Foundation and Velux Foundation. Fondation Botnar will support the consortium as a technology partner. The consortium is coordinated by SwissFoundations, the association of Swiss funding foundations. "StiftungSchweiz and Zürcher Kantonalbank have enjoyed a successful collaboration for many years. The participation of the foundation consortium will strengthen StiftungSchweiz as an important platform in the philanthropy sector and at the same time provide important impulses for future development," says Martin Scholl, CEO of Zürcher Kantonalbank.
FoundationSwitzerland
(from left to right) Christoph Weber (Chairman of the Board), Stefan Schöbi, Peter Buss (current CEO) (Photo: Zürcher Kantonalbank, Flavio Pinton).

Erdmannpeisker gives Dr. Oetker's baking range a new look

Over the last five years, Erdmannpeisker developed the new packaging design for Dr. Oetker Switzerland's baking range and implemented it continuously. The authentic rejuvenation and emotionalization of the brand desired at the time, as well as differentiation from parallel imports, was significantly advanced by the packaging relaunch, because packaging is still the strongest communication channel in FMCG, Erdmannpeisker shares [...]

Erdmannpeisker Over the last five years, Erdmannpeisker developed the new packaging design for Dr. Oetker Switzerland's baking range and implemented it continuously. The authentic rejuvenation and emotionalization of the brand desired at the time, as well as differentiation from parallel imports, was significantly advanced by the packaging relaunch, because packaging is still the strongest communication channel in FMCG, Erdmannpeisker informs. The relaunch process started with all desserts and decorative items. Now the heart of the product range, the baking ingredients, has also been adapted. According to Patrizia Mauro, Product Manager Cake & Dessert at Dr. Oetker Switzerland, this step was the logical consequence of the process that had already started, but nevertheless required a great deal of tact: "Baking ingredients are our top-selling segment and we didn't want to take too many risks with the relaunch. While we made some radical changes to other products, we had to exercise restraint with baking ingredients. The goal was to adapt the packaging design without moving too far away from the original design and thus not endangering recognition." Sybille Erdmann and Gabriel Peisker from Erdmannpeisker also look back on a successful project completion: "When we pointed out the need for a packaging relaunch five years ago, it triggered more restraint than approval at Dr. Oetker. There was a lot of discussion about corporate guidelines, customer acceptance, and brand positioning. Even we would not have thought it possible at the time that we would end up relaunching the core range, i.e. baking ingredients. That's why we're all the happier now to see the entire range in the new look at the POS." Erdmannpeisker
Responsible at Dr. Oetker Switzerland: Helen Yildirim, Patrizia Mauro (Product Manager Cake/Dessert), Sarah Siegrist (Digital Media Manager). Responsible at Erdmannpeisker: Gabriel Peisker (CD), Sybille Erdmann, Rainer Neusius (consulting), Jenny Ziörjen (AD), Felix Reidenbach (packaging). Prepress: Burki & Scherer Oliver Fischer (Consulting), Sandra Holsten (Publishing). Photography: Stefan Trautmann (Food), Volker Hobl (Foodstyling)

Online shopping: Recently, we prefer to store in the evening

The pandemic has changed our consumer habits: We now prefer to store online after 9 pm. In the past, we often did our shopping quickly before the end of the day. There are big differences in shopping times between the sexes and generations. The Corona pandemic is largely over, what has remained are new habits. In the last two years, for example, [...]

Evening
(Photo: John Schnobrich, Unsplash)

The pandemic has changed our consumer habits: We now prefer to store online after 9 pm. In the past, we often did our shopping quickly before the end of the day. There are big differences in shopping times between the sexes and generations.

The Corona pandemic is largely over, what has remained are new habits. In the last two years, for example, many have discovered how convenient and inexpensive it is to shop online. Those who store online are now doing so later in the day. This is shown by an analysis of all purchases at Digitec and Galaxus in 2019, 2021 and in the months of March and April 2022.

The latest sales figures show that we are now less likely to do our online shopping quickly between 4 and 5 p.m. - in other words, just before the end of work and the commute. That was still the norm before Covid-19. Instead, we store more often in the evening, especially between 9 and 10 p.m.. And increasingly also before dinner - after all, thanks to widespread home office options, we now have the time to do this.

Evening At the same time, Monday is no longer the most popular day for online shopping: we now prefer to store at digitec and Galaxus on Tuesday, Wednesday or Thursday. Fridays have also become less important for online retailing. And because we have already completed our errands in the evenings during the week, we have time for other things on the weekend. Evening The trend toward online shopping in the evening goes hand in hand with the shift to mobile shopping: In April 2022, Digitec Galaxus customers made more purchases on their cell phones than on their computers for the first time.

The hour between 9 p.m. and 10 p.m. is now the most popular time for errands at digitec and Galaxus in all Swiss-speaking regions. The sales figures also indicate that many residents of German-speaking Switzerland eat their evening meal earlier than the French-speaking and Ticino-speaking regions: the shopping slump comes earlier, but the German-speaking Swiss have more time for their online purchases from 8 p.m. onwards. Conversely, in Latin Switzerland, the lunch break is reserved more for eating and relaxing than for shopping.

Evening  
Evening
(All graphics from Digitec Galaxus.)

Value-based healthcare: PwC working paper calls for paradigm shift

It is well known: The Swiss healthcare system is among the best in the world, but also one of the most expensive. This dilemma is being addressed from various sides. However, the current framework conditions often lead to pure volume competition. PwC Switzerland, with the support of a wide range of stakeholders from the healthcare sector itself, the insurance industry, politics, and the pharmaceutical and [...]

PwC
Operation successful? The vision of value-based healthcare is intended to shift the focus away from costs and toward greater quality in healthcare. (Image: Unsplash.com)
It is well known: The Swiss healthcare system is among the best in the world, but also one of the most expensive. This dilemma is being addressed from various sides. However, the current framework conditions often lead to pure volume competition. PwC Switzerland, with the support of a wide range of stakeholders from the healthcare sector itself, the insurance industry, politics, and the pharmaceutical and medical technology industries, has therefore drawn up a discussion paper that formulates the vision of "Value-based Healthcare".

Toward Value-based Healthcare: The Starting Point

With a high level of quality and a distinct range of services, the Swiss healthcare system is already excellently positioned today, it says. The high costs are not only the result of this, but also an expression of the potential to develop from a quantity-based to a value-based system. The players in the healthcare system - including service providers, insurers, producers and patients - act as they can: within the framework of legal requirements and the logic of system-related incentives. This has led to volume competition, limited interprofessionalism and interdisciplinarity, and silo thinking. These factors make it difficult for stakeholders to align their activities with patients and to consistently focus on increasing value and outcomes for patients.

Prelude to the transformation

This is precisely where the aforementioned publication by PwC Switzerland comes in. In it, PwC's healthcare experts have formulated a vision for a quality- and patient-centered healthcare system. For its implementation, they present PwC's Value-based Healthcare (VBHC) Framework. According to the authors, this approach serves to strengthen the quality and efficiency of the Swiss healthcare system. What's more, they say, it heralds a paradigm shift: toward maximum patient-centeredness, indication-specific quality and cost measurements, integrated and networked care unbounded by sector or specialty boundaries, and continuous quality improvement. VBHC not only offers the potential for higher quality in healthcare, but also for reducing cost growth.

Pulling together

"Only by joining forces can healthcare players realize the vision of quality and benefit-oriented care. To this end, the players should proactively set the strategic focus operationally in the direction of quality and orientation toward patient benefit, and regulatory reforms should support this development," says Philip Sommer, Healthcare Advisory Leader at PwC Switzerland. The basis for this quality orientation is a uniform understanding of quality and costs across entire treatment pathways. To make nationwide collaboration possible, legislators should remove obstacles and create framework conditions favorable to VBHC. Misaligned incentives must be abolished, care pathways are needed throughout the entire treatment cycle, and transparent, interoperable digital support is needed. In other words: analyzable data, transparency and networking. Substantial investments in digitization are a prerequisite for this. In the publication, you will find concrete recommendations for action for all players - from informed patients to regulatory framework conditions.

Where Value-based Healthcare is already a reality

Various practical examples show that this paradigm shift is already underway. The National Association for Quality Development (ANQ) has launched a pilot project to measure the quality of indication, intervention and anesthesia. Hirslanden is focusing on the digital and physical continuum of care and, in addition to partnerships, is consistently relying on uniform quality indicators and incentive systems across sectors. The University Hospital Basel (USB) and Roche are partnering to measure and increase patient benefit and resource utilization in lung cancer patients. In the "Arc Jurassien", Swiss Medical Network is working to implement an integrated care landscape that follows the full capitation approach and uses innovative reimbursement mechanisms. IVF Hartmann has developed a digital platform for process and cost optimization in retirement and nursing homes. Spitalzentrum Biel and Johnson & Johnson (J&J) jointly increase patient benefits along the treatment pathway. CSS offers its customers a quality consultation hour. And the Patient Empowerment Initiative as a pilot project of USB and Kantonsspital Winterthur (KSW) in cooperation with CSS, SWICA and PwC Switzerland brings the patient benefit back to the center, corrects wrong incentives and reduces misuse and overuse. These individual examples would demonstrate the great potential of value-based healthcare in Switzerland. The experts at PwC are convinced that the Swiss healthcare system will develop dynamically in this direction and welcome cooperation between all players to implement this approach across the board. Source and further information: PwC Switzerland

This article originally appeared on m-q.ch - https://www.m-q.ch/de/value-based-healthcare-arbeitspapier-von-pwc-fordert-paradigmawechsel/

Spar becomes title sponsor of the Swiss Epic

The Swiss Epic in Graubünden is one of the world's biggest mountain bike stage races and part of the global "Epic Series™". With the support of new title sponsor Spar, the "Spar Swiss Epic" is set to evolve and provide an even better experience for the 800 mountain bikers who travel to Graubünden for the race. "Spar is proud to be a part [...]

Spar Swiss EpicThe Swiss Epic in Graubünden is one of the world's biggest mountain bike stage races and part of the global "Epic Series™". With the support of the new title sponsor Spar, the "Spar Swiss Epic" is set to develop further and offer the 800 mountain bikers who travel to Graubünden for the race an even better experience.

"Spar is proud to be a part of the prestigious Swiss Epic," said Gary Alberts, Chief Operating Officer of Spar Switzerland. "Like Spar, the Swiss Epic strives to bring families and friends together while promoting an active and healthy lifestyle. We look forward to working closely with the Swiss Epic team to make our dream a reality. To further establish the Spar Swiss Epic as one of the world's largest and most sought-after mountain bike events."

"We are excited about the possibilities that the partnership with Spar brings," elaborates Felix Eichenberger, managing director of the event. "It is safe to say that Spar's sponsorship will take the food stations on the course to a whole new level. With more than 250 SPAR stores throughout Switzerland, the strong presence of the retailer Spar will also help to increase the visibility of the "Spar Swiss Epic" beyond mountain biking circles," Eichenberger added. "Graubünden and the venues - Davos, St. Moritz, Lenzerheide, Laax, Arosa - will continue to play a crucial role in the success of the Spar Swiss Epic," underlines Eichenberger.

The SPAR Swiss Epic is part of the global Epic Series - a mountain bike series with first-class stage races, including the Cape Epic in South Africa. Over five days, 400 teams of two - from professionals to passionate recreational mountain bikers - will take to the trails in Graubünden. This year's edition takes place from August 16 to 20, 2022 and leads from Arosa via Laax to Davos. The teams will cover 363 kilometers and climb 11,650 meters in altitude.

Swiss Epic
during Stage 1 of the 2021 Swiss Epic from St. Moritz to St. Moritz, Graubünden, Switzerland on 17 August 2021. Photo by Michael Chiaretta. PLEASE ENSURE THE APPROPRIATE CREDIT IS GIVEN TO THE PHOTOGRAPHER.

Orientation for Industry 4.0 implementations

New information and communication technologies are increasingly becoming part of everyday industrial life. But while large companies are already successfully helping to shape the digital transformation, SMEs in particular often lack orientation for the digitization of their value chains. Industry 4.0 applications offer German SMEs in particular the advantage of positioning themselves internationally as pioneers of innovative solutions. Recipes for success in the digital [...]

Industry 4.0
A short study by Fraunhofer IPA provides orientation for Industry 4.0 implementations in companies. (Image: Fraunhofer)
New information and communication technologies are increasingly becoming part of everyday industrial life. But while large companies are already successfully helping to shape the digital transformation, SMEs in particular often lack orientation for the digitization of their value chains. Industry 4.0 applications offer German SMEs in particular the advantage of being able to position themselves internationally as pioneers of innovative solutions.

Communicating recipes for success in digital transformation

The results of the international short study "Industrie 4.0 konkret", which was conducted by the Fraunhofer Institutes for Industrial Engineering IAO and for Manufacturing Engineering and Automation IPA and published by the Industry 4.0 Alliance Baden-Württemberg, show how the topic of Industry 4.0 is perceived in a global comparison and what successful project management looks like in concrete terms. The aim of the study is to make recipes for success in the digital transformation usable for industrial companies so that they can use concrete implementation examples to guide their own Industrie 4.0 applications.

International differences in the application of Industry 4.0

As part of the study, 17 companies from nine countries, including Japan, Taiwan and the USA, were surveyed about their experiences with the implementation of Industrie 4.0 applications in the period from May to December 2021. An international comparison shows that the German-speaking companies surveyed tend to use people-centric technologies, while technology-centric solutions predominate in Asia, Oceania and the USA. There are also clear differences in project organization. Foreign companies in particular rely on special Industry 4.0 project teams.

Topic map shows application potential for Industry 4.0

Based on the company survey, successful use cases for Industry 4.0 implementations were then identified and mapped in a topic map with eight thematic categories such as AI in production, digital assistance or networked production systems. Simon Schumacher, head of the study at Fraunhofer IPA, says of the topic map: "With the topic map, we were able to transfer a framework designed in the Future Work Lab into practice and immediately test its suitability in this study. The topic map offers companies the opportunity to orient themselves to the thematic categories with their own use cases and to initiate a coordinated development." In order to reflect the versatile and, above all, different approaches and implementation possibilities of the countries surveyed, the study also presents some recipes for success on international projects of different sizes and with broadly based technology applications. Based on the identified Industrie 4.0 use cases, the topic map and the implementation examples of international industrial companies, the short study also derives very specific recommendations for the successful introduction of Industrie 4.0 and provides further guidance for the digital transformation of companies (mainly from Baden-Württemberg; the Fraunhofer Institute for Manufacturing Engineering and Automation is based in Stuttgart). Source: Fraunhofer IPA

This article originally appeared on m-q.ch - https://www.m-q.ch/de/orientierung-fuer-industrie-4-0-umsetzungen/

Studio Thom Pfister realizes brand refresh for Trianon

After the content-related brand positioning, Studio Thom Pfister developed a fresh, contemporary overall appearance for Trianon, which corresponds to the brand core of the company. This is already the second rebranding project that Studio Thom Pfister has been commissioned to realize for a Mobiliar subsidiary. Almost two years ago, the agency was commissioned with the rebranding of Buildigo. This appearance was designed by the German Brand [...]

TrianonAfter the content-related brand positioning, Studio Thom Pfister developed a fresh, contemporary overall appearance for Trianon that corresponds to the company's brand essence. Trianon Trianon Trianon This is already the second rebranding project that Studio Thom Pfister has been commissioned to realize for a Mobiliar subsidiary. Just under two years ago, the agency was commissioned to rebrand Buildigo. This appearance was nominated by the German Brand Award 2022 for their exemplary and exceptional brand management in the category Brand Design. Trianon Trianon Trianon Trianon
Responsible at Die Mobiliar: Lorenz Jenni (Head of Brand Leadership & Marketing Communication), Patrick Tharin (Corporate Communications), Philipp Brühlmann (Brand Manager). Responsible at Trianon: Marc Olivier Delevaux (Managin Director), Pascal Dinichert (Director Corporate & Business Development), Benno Halter (Director Pension Services Outsourcing), Jennifer Nasri (Marketing & Communication Manager), Géraldine Delmoitié (Project Manager). Responsible at Studio Thom Pfister: Thom Pfister (Creative Director, Idea/Concept), Ursula Rytz (Consulting), Roland Zenger (Art Director), Daniel Hackiewicz (Graphic Design & Web Development), Kim Wüthrich, Juli Martinelli (Graphic Design).
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