New services from Swisscom for SMEs
What can my IT already do today and where is there still potential? Swisscom's ICT Assessment provides answers to these questions. And with My Service Business, Swisscom is now offering small businesses and self-employed people all-round technical support.
In the wake of the new challenges currently facing microenterprises and a large proportion of SMEs, IT and telecoms service providers are coming up with new or additional offerings. New services from Swisscom are designed to relieve the burden on SMEs.
ICT Assessment
After the lockdown, many SMEs are working more digitally than ever and are dealing more intensively with digitization issues. They are also concerned about the extent to which their own IT environment can keep up with the challenges of the digital world. Swisscom's ICT Assessment aims to provide an answer to this question. This offer is aimed at SMEs and promises a comprehensive analysis of the ICT environment, i.e. the telephony and IT infrastructure. A team of Swisscom experts takes stock of the situation, identifies potential for improvement and uncovers risks. Product-independent recommendations for action are then summarized in an assessment report. According to the telecommunications service provider, all this is done at a fixed price. An additional management presentation can be booked as an option. The ICT assessment is now available in German. For French and Italian-speaking customers, the market launch will take place in fall 2020.
Service package for small businesses and self-employed
Many SMEs have introduced home offices and new digital tools in recent weeks. The increasing digitalization of the way we work brings new opportunities, but it also creates new tasks. This is where Swisscom wants to come in with a new service package: With My Service Business, the telecoms service provider relieves small businesses and the self-employed of technical concerns so they can concentrate on their core competencies. The service package is aimed at businesses with up to six employees and includes all-round support for all office devices (PCs, smartphones, printers) and operating systems as well as Microsoft 365 applications. This includes, for example, setting up applications, data backup and synchronization, and technical support in the Swisscom Shop, on the hotline or on site.
More information about Swisscom's services: ICT Assessment / My Service Business
