Become a quality manager in three days

Peter Schönenberger leads the "Quality Manager" seminar at the SNV Academy. In an interview, he tells us what participants can expect in the seminar, why he recommends continuing education at the SNV Academy, and what he thinks of online seminars.

How long have you been a lecturer at the SNV Academy and which seminars do you lead?
I have been a lecturer at the SNV Academy since 2014. At that time, I was asked if I would be interested in leading a practical seminar on the SN EN ISO 14001 standard. I accepted and I still offer the seminar "Environmental Manager according to SN EN ISO 14001" today. Over the years, I brought in more ideas about which seminars related to the "world of standards" are relevant and interesting for the practice. Now, seven years later, I lead three more further training courses at the SNV Academy: "Quality Leader", "Internal Auditor" and "Quality Manager".

Let's go further into the last seminar. What is mainly covered in the "Quality Manager" seminar?
The aim is to train the seminar participants to become quality managers in three days. After the seminar, the participants will be able to set up a quality management system in their company and thus ensure the assurance and improvement of quality. The practical relevance is very important to me. I want to provide the participants with the necessary information and the appropriate tools and I am also available to them as a consultant for individual problems from their company.

Who is this seminar aimed at? Who can register?
The seminar is aimed at people who want to establish a quality management system in the company. This can be employees or managers from quality assurance as well as other specialist areas or members of the management. Participants do not need to have any previous knowledge and it does not matter in which industry they work. What is important is that they are looking for a practical introduction to quality management.

Why should the seminar participants take the seminar at the SNV Academy?
The SN EN ISO 9001 standard is an important component of successful quality management. Anyone who wants to introduce such a management system should therefore be able to interpret this standard correctly in relation to their own organization. And at which institution, if not at the Swiss Association for Standardization itself, can this knowledge best be imparted? In addition, participants receive the respective standards free of charge. Furthermore, the SNV gives me the platform and takes care of the administrative part, and I contribute my know-how. The seminar participants receive an SNV personal certificate at the end of the seminar, which is very valuable on the market.

What other added value does this seminar offer?
One added value that I can also provide as a lecturer is certainly my 20 years of experience. I have advised over 150 companies and successfully led them to certification. I have worked with a great many companies from a wide range of industries and have worked with them to develop solutions for their business. Furthermore, I enjoy lecturing and this is certainly transferred to the participants.

What do you like about being a lecturer?
For me, it's always nice when I notice at the end of the three-day seminar that the participants can take away a lot for practical use. At the beginning, they have a lot of questions and don't feel quite as comfortable with the topic yet. I am then pleased when I can loosen the knobs and open questions are answered from hour to hour.

In times of Corona, the seminars are offered online. You have also been offering online seminars for just under a year. What are your experiences?
Until the Corona pandemic, the SNV Academy did not offer online seminars, and when they were introduced due to the situation, I was rather skeptical. I was convinced that there was a need for personal exchange on site. But after only a short time, I realized that online seminars also have advantages. The seminars can be conducted very efficiently and compactly, and thanks to the appropriate tools, group work can still be incorporated. It is a pity that the personal discussions during the break are omitted. However, I usually clarify the individual questions specific to individual companies during a telephone call after the seminar. I could well imagine that we will continue to hold certain seminars online after the pandemic or offer a combination of face-to-face and online teaching per seminar.

Online seminar: Quality manager incl. SNV personal certificate

To be held on April 27-29, 2022. Price from CHF 1352.00 excl. The participation fee includes seminar documents and the relevant standards.

Your contact for further information: Sandro Micaglio, sandro.micaglio@snv.ch, Tel: +41 52 224 54 44

At www.snv.ch/de/academy/weiterbildung.html or under the following QR code you will get more information and the possibility to register.

Contact:
Swiss Association for Standardization (SNV)
Sulzerallee 70
P.O. Box
CH-8404 Winterthur
www.snv.ch